IMHO This is our…read moremainstay snorkel rental store. Customer service is above and beyond. The staff want your snorkeling experience to be epic and they make sure you have all the equipment you need or want and that you know how to use it properly. One can also purchase snorkel wear and shave ice there!

This place is a must stop!…read more We rented chairs and an umbrella for our Little Beach excursion. After going one day and loving it we wanted chairs and an umbrella! Highly recommend. We got a discount from the snorkel report, 50% off so $30 for everything, we also got sunscreen. This shop has everything you need for the beach! We will be back! Thanks Mickey!! Oh and he also got us "Turtle Ready" I wish we would've known about this earlier. We already went to two of the restaurants!!

Mahalo Katie for your help getting set up with snorkeling gear and encouraging us to go on a whale…read morewatching tour!! We had a blast with both and were grateful for the quick, friendly service at unbearable prices. Highly recommend!

We rented snorkel gear while on the Big Island. Danny was amazing! Very knowledgeable and gave us…read moresome great tips on places to go, not just for snorkeling but for other must sees during our short time in town. Stop in, rent some gear, and ask Danny what's going on around the island.

Really happy with our rental. We got a toddler bed, beach toys, wagon, and beach tent. I was able…read moreto rent a few items for my entire trip but also rent other items for just a few specific days. These guys were great communicators whether it be email or text and they were very responsive. Pick up and drop off were very flexible in the time window, which was nice. We used the Kihei locker pick up and drop off, as it was pretty close to our lodging. I will say the toddler bed doesn't look anything like the photos, it's a very solid metal framed bed that I was lucky to have gotten a suv rental and had to put all the seats down as it didn't breakdown at all. Other than that, most of the stuff is fairly used but still in good condition. It's legitimately like if you borrowed some stuff from your friend. You wouldn't get brand new stuff, nor would your buddy clean every nook and cranny of it. All in all, I was really happy with this experience and the price was well worth not having to lug everything over.

I rented the beach wheelchair for my elderly mother, who has two bad knees and finds it difficult…read moreto walk on sand. When I picked up the beach wheelchair, it had not been properly cleaned and prepared for our use. The PVC pipes were full of sand, and the PVC detachable fitted parts were so full of sand/grit that I could barely muscle enough of the joints apart to fit it into the car. I texted the company immediately about the situation and stated that I would have to buy a can of WD-40 to make the chair's detachable joints reasonably useable. The company's representative texted me back 'sorry' and to 'let him know if I had further questions.' When I returned the chair and provided the requested photos of the returned equipment to the company, I made a point of sending a picture of the WD-40 I had bought and used. At no time did the company offer to switch out the chair with one in good maintenance, nor offer AT MINIMUM to reimburse me the cost of the WD-40 I had to buy to make the chair reasonably useable. Frankly, the chair's usefulness was limited. It does not have pivoting tires, so you have to manhandle any turns. My mother used it as a sort of "beach-walker" to walk herself down the sand. However, if I actually had to push her seated in this chair over the sand, this chair would have been a disaster. My mother also said that the chair was not comfortable to sit in at length. So, the usefulness of the equipment (which was overpriced for what it could do and the state of maintenance) was limited.

We had a great experience at Auntie Snorkel…read more The pricing was fair and Burton was very helpful with beach recommendations. I would recommend Auntie Snorkel.

Great place to pick up your water sports needs. Dropped in to get some fins and talked to the clerk…read moreabout best place to see fish. He recommended Kahana for sea turtles.

We love Snorkel Bob's! Duke is so helpful and kind and set us up perfectly for our adventure…read more What a great place and fantastic business. Perfectly small enough to get one to one guidance. And just a fun place to walk into! After u get ur coffee next door- make sure to stop in and rent some gear from this wonderful local treasure!

THE WORSE EQUIPMENT!!! DO NOT RENT FROM THIS STORE. They…read moreprovide OLD LEAKY equipments . When we were renting in the store, a person came to exchange the goggles SECOND TIME, due to some part is broken. So I double check when I get the goggles, make sure everything is working. However, the first time we snorkel, water keeping leaking into the goggles, no matter how tight I seal. Same as my friends goggles, all of them are old and have problems. It force us to stop snorkeling after 15mins. Since then, we never use the equipment anymore. It completely ruined our snorkeling plan. They insist to charge full price despite the equipments are old and broken. AGAIN, DON'T CHOOSE THIS STORE!!!

Had to leave a review because this was honestly one of those rare experiences where someone just…read morecares. We stopped by Boss Frog's in Napili and ended up working with Victoria, who completely made our Maui experience better. Super friendly from the first minute, but what really stood out was how knowledgeable she was about the island--not just the usual "tourist stuff," but real local insight. She helped us get everything set up for a snorkeling day with our 5-year-old (which is not always easy). Took the time to properly fit all the gear, made sure our kid was comfortable and confident, and explained everything in a way that actually made us feel relaxed about it. No rushing, no pressure--just genuinely trying to make sure we had a great time. What impressed me most was how much she went above and beyond. She helped us organize pretty much the whole day--snorkeling, a submarine trip, even gave us great lunch and shopping recommendations. And this wasn't in a "salesy" way at all. In fact, some of the best tips she gave had nothing to do with buying anything from them. She also did exactly what she said she would--followed up, communicated clearly, and everything was on time and as promised. That kind of reliability is underrated, especially when you're on vacation with a kid. You can tell she genuinely loves what she does and wants people to have a great experience. It never felt pushy or transactional, which is honestly rare these days. If you're in Maui, go to the Napili location and hope you get lucky enough to work with Victoria. Total game changer for our trip.

Great service. Looking to rent snorkeling equipment for a week. They did us good by carefully…read morefitting all of us for gear and a little underwater advice. They even told us the great places to go. A great experience all around. Just wish I knew earlier that they had GoPros, that would of been fun !

Our first trip to Maui and a friends friend recommended...Maui Mike went out of his way to get us…read moreour gear! We weren't aware that his business had been affected by the fires in Lahaina and therefore he had no storefront for us to "pickup" our gear which was our plan. He met us half way and dropped off 4 snorkel sets for our family and met us to pickup a week later! So kind and grateful! We will always use Maui Mike in the future. What amazing customer service! We will always suggest friends and family!!

My first time renting boards from Maui was back in 2018, since the fires I wasn't aware that they…read morehad reopened via a delivery service! Was able to get our surfboards delivered to the beach we were going to, and the whole experience was -as always- stellar, welcoming, knowledge building, lovely. I'm excited to continue recommending Maui Mike's for rentals to everyone!

This was a really nice place to pop in and get some snorkeling gear. The guy at the front explained…read morehow to use everything super well, got us all sized, placed everything into mesh bags and got my husband and friend prescription goggles for looking. It was a good call going with more days and saved some money this way too. To us this was a great value and gave us the flexibility to find snorkeling areas where we wanted to go. Overall this is a cute shop, with friendly people and affordable prices. I'd come here again. Oh and they have a little fish pond out back my toddler liked seeing.

We stayed in the hotel connected to the sports store and we rented out some gear from them! They…read morewere very friendly and welcoming, we forgot to return our vest after renting it out for 24 hrs and they were super understanding and nice about it! Only sports gear store we will be visiting when we come visit Hawaii!(: Monse & Jaime Ortega

The one thing I really wanted to do at the island was snorkeling, and we came across this place. He…read morewas super nice and made sure to inform us about everything we needed to know. The price was amazing, and the quality was just as good. They are a very honest buisness with good morals and you wont regret shopping here :)

We needed to buy a few more snorkel sets for some of the beginners in our party, so we stopped by…read morelast week. The only sets they had were nearly $300 for some Snorkel Bob branded gear. As I'd never heard of this brand before, I wanted to take some time to read up on it, so we thanked the woman working the counter and left. As we were leaving, we got called cheapskates. After that, there was no way we were ever going to spend a cent in that store. We happily spend thousands on scuba equipment and gear for other outdoor sports, but I don't just blindly buy some gear from a brand I've never heard of. While their gear might be good, they could certainly do a better job of screening out jerks when they're hiring.