We've had BT since early 2024. We'd had Comcast for over 24 years, but, their rates for internet…read moreand TV packages were out of control and continuing to increase. LOL...now Comcast is offering 5 years 1GB service for just over $50. They are feeling the BT punch and loosing customers. Too late Comcast, I asked you in visits at the local office, several times, to give us a better deal and you said your could not! Then I went to BT and glad I did. We ended up connecting an outdoor antenna for our local channels to the incoming Coax to our TVs from the now disconnected Comcast service. There's 28 channels broadcast over air in our area! As for TV packages, nope!.....Internet is all you need. We subscribed to 4 streaming services for all of our sports and movies and still, the BT 1 GB service plus the cost of all 4 streaming services still save us 75% off what Comcast was charging us. As for service and support, BT excels. We had a connection issue ongoing for a while (intermittent), but, they came to our rescue and although the tech had to come twice over 2 days due to finally get a few faulty wiring connections isolated and corrected, we now have 100% rock stable service at 1GB speeds and right at our plan. We can not be more pleased with how our BT service and support has been and will stay with them ongoing! Well done BT!

(Cross-posting from my Google review) I decided to switch from Xfinity to BT now that they were…read morefinally available in my area, and their prices were about the same as what I was paying but had slightly better speeds. I figured even though I'm not saving much money and speed isn't an issue, I'd rather be on fiber and supporting a local company. I had a minor technical issue / question and submitted it tonight using their support form, figuring I would get a call tomorrow or the day after. Instead, Roy from the technical support team responded TWO MINUTES later (this is at 8pm), answered my questions, and resolved the issue I was having with my account configuration. Their support is as fantastic as everyone says! In terms of the install; I called in December and they had pretty immediate availability. I ended up scheduling the install for early January and the install was quick and easy.

Just purchase a second phone at Cellular Sales/Verizon Lower Mountain View Drive Colchester VT…read moreAs before perfect. Craig was so helpful in assisting in making a good choice and a full expiation on the operation He explained the credits and charges involved and most importantly he transferred all the information from the old phone to the new one all of this above transaction in 30 minutes. Each time we have been to Cellular Sales/Verizon we have always been assisted by kind helpful knowledgeable people This time thank you Craig

Best Verizon store I've ever been to. Everything was very clean and squared away. Everyone was…read morepolite and professional. Tristan (manager) helped me and my brother find a decent phone and helped us with our plan. We took a couple hours to choose and phone (our plan was also a bit complicated) but Tristan was very patient and helpful. We came back the next day to finish and purchase the phone and overall it was a great experience. I recommend this store.

I had a very unsettling experience at the Verizon near UVM. I went in to get help with a new phone…read moreand even before I could explain the problem, the older man working there, interrupted me and yelled that there would be a restocking fee. He also demanded to know where I had gotten the phone. When I tried to explain that I was an Verizon customer and had gotten an upgrade online, he was unprofessional and abrasive- cutting me off and shoving the box at me over the counter. He would not let me explain what I needed. I left and went to the Verizon in Williston and was helped in a calm and professional manner. The problem was solved within 15 minutes and the Verizon employee in Williston neither yelled, interrupted or shoved the box at me.

Been having issues with my phone foe about one month. Today the problem continued again this time…read morethey could not fix the issue no idea what could be the cause left me without a working phone. Took my phone to the outlet in essex junction and within 15 20 minutes the issue was fixed. Do not take your phone concerns to this store.

DON'T JOIN TELEBLEND !!!!!!…read more First of all Teleblend, (used to be SunRocket), doesn't have a phone # that works anymore and has a message stating that now they only take care of customers through email. After going back and forth with email for a couple of days I wanted them to call me to finally resolve the issues regarding my account. A Woman called me at and was extremely rude from the very start of the conversation, interrupted me every chance she got and hung up on me. I have had Teleblend for years and this is the worst interaction I have ever had with a costumer service rep. I also looked at the Better Business Bureau website (BBB.org) and they have an F rating with many customer complaining about costumer service and being overcharged. They have the worst costumer service and for the price they charge it is not worth it to have Teleblend.

Ability to dial on their VOIP line not working for four months and counting. completely…read moredisconnected for two months and counting. They have my number locked. The only thing other than automated response they seem to be on time with is the billing every month! One of the worst companies I have ever dealt with. With an F rating from the BBB, it appears many other people are having similar experiences with this company. Their page is still active apparently trying to draw in more people. Very disappointing.