Rough, heavy "Swedish massage" resulting in broken capillaries and inflammed, sore skin. Sketchy…read moretipping and payment, with extra fees for using a credit card. Hopefully our experience gives others an idea of what to expect. I wish I had read the other Yelp Reviews before we went to Zen Spa. Other people have experienced the same roughness in their massages, and the same coerciveness with tipping and payment. Swedish Massage I booked a massage for my 20+ old son. He is an athlete and has had many massages at other spas, including deep issue/sports massage. When we arrived, the "therapist" suggested a 90-minute session for $110. For today, my son did not want a deep tissue massage so I asked her to confirm that this session would be Swedish and he could tell her to make the pressure as light as he wanted. She confirmed yes. Payment and 30% (or higher) "Suggested Tipping" When it was time to pay, she asked me to hand her my credit card, and then as she initiated the payment, she asked how much I wanted to tip. Since it was a $110 session and I customarily tip 20%, I said "$22". However, she did not just add $22. She pointed to a printed sign that listed "Suggested Tips for a $110 session" and the smallest suggested tip was $30. This is a 27% tip, far above customary. In all other businesses I've dealt with, I am the one to tap my credit card, and I can privately enter whatever amount of tip that I choose. But at Zen Spa, the therapist held my credit card hostage while asking me to tell her how much I wanted to tip, as if it was a set amount obligation and not the client's choice to show appreciation for good service. I was taken aback by how presumptuous she was, but decided that I would just tip the 27% and be done with it. The payment should have been $110 for the service plus $30 for the tip, for a total of $140. However, the receipt total said $142. I pointed to the sign that said the 90-minute Swedish massage was $110, so the total should have been $140. She kept insisting that her total was correct, and only after I kept asking did she point to a different sign that said that there was a $2.00 fee for using a credit card. My guess is that they were passing on the credit card companies' fees to the client, but they didn't want to change the published price list, so they created a smaller sign that said that there would be a $2.00 extra fee. Really deceptive. Rough Massage and Broken Capillaries After we left, I asked my son how it went. He said it was a terrible experience. We understand that there may be bruising or redness, but he has never had that with deep tissue massages at other places. But at Zen Spa, with a supposedly "Swedish massage," the woman was so rough with her hands and a tool -- perhaps a massage roller -- that he had to tell her to lighten up. The result of all the roughness is a back full of broken capillaries and inflamed skin (see photos attached). This is not normal. Less important, and rather funny, was that the spa room smelled like garlic. This place was definitely not peaceful and zen. One positive thing I can say about the spa is that they take precautionary safety measures because of the neighborhood. Another therapist/owner said that they lock the doors to the building when they are in sessions because "there are lot of bad boys" in the area.

I loved the Massage session with Anny. Super professional and secure of her work, she even gave me…read moresome advices after the session

My boyfriend and I went here today for a couples massage for Father's Day, and it was a wonderful…read moreexperience! The location doesn't look like much from the outside since it's tucked away in a shopping center, but once you walk through the doors, it is incredibly peaceful, clean, and smells amazing. We were greeted immediately by very polite and welcoming staff. Our massages were done by Jenny and Vivian, and they were absolutely extraordinary. These ladies definitely know what they are doing! They targeted the exact areas I mentioned were hurting, and my boyfriend asked for deep tissue, which he definitely got. The therapist's technique, perfect pressure, and knowledge of exactly how to stretch the muscles was delightful. We also chose to upgrade to the hot stones, which was a fantastic added touch. With such perfect pricing and a team that truly understands the art of massage, we will definitely be back.

I had no issues before, they do great massage. Except this incident when all her weight went behind…read moremy knee which caused knee cap to slip a bit. It was hurting more at the start and had to move my knee around a bit. After a while it just became a constant throbbing pain. They offer to massage it with tiger palm version but it is currently inflamed so has to be iced. The massage was okay I had better at this location. Either way we will see how it feels tomorrow.

A couple of us pitched in for a massage and facial for a friend's birthday. Based on the positive…read morereviews, we got a Gift Certificate from here. Pricing was reasonable for a massage and facial. My friend LOVED her massage and raved about how great it was. Salina was her masseuse who gave her a deep tissue massage. She was so impressed with it that she told us she was going to get certificates for herself and her kids.

Great time here. I love coming and getting massages and they are so affordable. They even have a…read morecard where I guess if you come 10 times you get a discount ? I gotta check that out. However I always enjoy coming and will be back soon

I come here often and have never been disappointed. I have tried dozens of different places and…read morenothing has compared to these ladies.

I have been going to Soothing Oasis Massage for the last few years. I wanted to share my…read moreexperiences. They have been nothing but excellent. The massage therapists were skilled and attentive, providing the level of pressure I prefer in a massage. I have seen both Grace and Judy, and both are great at understanding my specific needs and tailoring the massage to my preferences. The studio was clean and well-maintained and the staff was friendly. The focus on stretching was also a plus. I highly recommend Soothing Oasis Massage for a high-quality massage experience that will leave you feeling relaxed and refreshed.

If you're looking for a strong authentic Asian massage, this is the place for you! The rooms were…read morevery clean and it had a nice atmosphere! Everyone is very kind even if there is a little bit of a language barrier. I've tried several styles of massages and I've always come out super relaxed!

The Reviews on Yelp are deceiving for this Place! We just left from an Hour couples body massage…read moreand it was super disappointing! We were both so shocked at how awful the lack of massage technique was! for a place whose only service is massaging! Smh ! Highly discourage anyone from booking a massage here! What a waste of money and time! We let the front desk Guy know how disappointed we were and he was very nonchalant! no apology no compensation! Sorry customer service! But never will they ever get our money! We learned our lesson!

I went here hoping to get a good massage I have been looking for a while for a good massage…read moretherapist. I think I have finally found the SPOT... Grace said to me I'm going to make you feel like a new woman and she did she was amazing.... The amazing Grace ... Fantastic I cannot wait to go back and get another massage I feel great everything I wanted done she did without me even having to ask... What a great experience. Thank you Grace see you soon!!!!!

This was my first trip to Soothing Oasis in Tamarac and they are just as amazing as they are in…read morePlantation! This location feels a little bigger and was clean and nicely decorated. I was early, like I always am, but they were ready for me anyway- yay! I was greeted as I walked in and presented with a chart to highlight any specific areas I wanted my masseuse to address. The gentleman that checked me in obviously noticed I went right for the neck before I circled a few other areas. When Becky walked in to begin she said something like, "we're going to focus on neck relief" so I knew I was going to be in good hands, literally. I had a lot of knots and twisty muscles but she basically ironed out over a year of stress and bad posture in this first visit. I can't wait to go back. I highly recommend both locations, I was super happy that this Tamarac location was just as great as Plantation. See you soon Soothing Oasis.

The massage was incredible, very thorough, I'm really impressed with my masseuse Allen, he did a…read moregreat job! Will def comeback in near future. Prices are also very reasonable!

This was top 3 of the most bizarre massage experiences that I have ever had. The reviews, although…read morefew, were mostly good. We arrived at our scheduled time and wasn't immediately greeted, but eventually someone came out to let us know it would be a few minutes. We had booked a massage that include a head spa treatment. I advised them that I did not want to get my hair wet and asked if it would be okay to skip that portion of the treatment. They said ok. We had to wait quite a while and were told that the gentleman had gone to the restroom and was taking a long time. We never saw this mystery client, which made me think something fishy was going on. We were taken to a room that looked nothing like the photos. No cool neon lighting or anything and I thought it must be because I didn't want the head spa. There appeared to be some plumbing running along the walls and connecting to the treatment tables that had then been fashioned with wooden planks to cover them. Careful or you might trip. The tables that we were treated on had sinks attached and a cover was placed over it for our heads. I spent the majority of my treatment face down in a wash basin that smelled like a mildewy drain. I was mortified but didn't know what to do. I held my breath, which made me stiffen, which caused the masseuse to dig deeper. It was terrible. She climbed on my back and walked on it. She also used her knees and the full weight of her body on my back. I'm strong, but I'm not that strong. The funniest part is how smiley she was after the massage. She thought that she had done a great job and told me to tell my friends and to send them there! It wasn't relaxing and we won't be back.

1 person there. Doesn't speak English. Seemed like she didn't want to be there or do the massage. I…read moreasked her not to use elbows & forearms but she did anyway. Repetitious moves. There's a difference between massage and a "rub down". This was the latter. Even though I kept asking to use her hands to massage. Aromatherapy oil- showed me an oil, but it wasn't used for the whole massage. Same music played over & over. The hot towel was too hot & burnt me. When I walked out of the room, she was on the phone & asking me for a tip!

Purchased a Groupon for a 50 minute Therapeutic Body Massage and with all the discounts it was $51…read more It was a great massage and he did ask continually if it was too intense but I felt it was important to press deep into the muscles for my chronic neck pain. The staff was nice and the place is clean. I don't know if it was just a coincidence but the next day I had a terrible stomach virus for several days.