I really wanted to give this place a chance - and I did. The woman who owns it can be nice, but that changes if things go wrong. I've taken three things there to be altered, and each time, the same thing happened: First, she quoted me a very high number. Each time, when I balked at the initial estimate, she said, "Well, what do you want to pay?" When I said less, she dramatically lowered the figure. I still think I paid too much based on my better experiences elsewhere in Capitol Hill, but one time, the $40 alteration (which was simply taking in a two-inch section of fabric by just a little) made the fit of a pair of pants worse. When I showed her where the alteration they made caused a fabric pucker near it, she just kept repeating: "We did not touch that! We did not touch that!" and would not accept any responsibility for the new issue, nor did she offer a solution or refund. I will never return. She clearly tries to get as much as she can from customers for jobs that have no pre-defined pricing structure and does not show any interest in solving customer complaints. read more

7th Street Cleaners is great! Very flexible in accommodating when I need my clothes back and everything always comes back perfectly.

I had embarrassingly forgot my clothes after several months! The owner was very kind and had actually kept them. She puts a lot of effort into her store & I'll be going back! read more

Prompt service-great work-my new dry cleaners-great customer service--they actually pick their phones and they listen and follow through of your instructions read more

There's a lot of dry cleaners/alterations places in the Capitol Hill area, but 7 Dry Cleaner is special. The owner is a single mom who works almost 14 hours every day to provide the best service to her customers. She offers some of the best rates, her place is dog-friendly, and she will give your clothes the care and attention they need. I know I'll be back again very soon! read more

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I dropped off one coat and two sweaters for dry cleaning, and one dress for repair/tailoring, at the beginning of Nov. and returned within the stipulated time frame to pick everything up. The sweaters and coat had been cleaned very well and I was very satisfied with the service. I realized upon returning home that I didn't have the dress, but as it was right before Thanksgiving I didn't make it back until today (early Dec). I walked in and opened with "hey! I just realized that..." The owner then SHOUTED at me that it was so inappropriate for me to say "hey," which I was really taken aback by for a number of reasons. I continued to politely explain the situation to her, but she clearly had no memory of the dress and had no idea where it might be. She and the other worker in the store started sifting through everything, and continued to do so for several minutes. When I told her that I would probably need her to consider some type of compensation for losing the garment (it was $400 and I had already paid for the repair service) she told me it was my fault for coming back too late. She also implied that she had thrown it out, but when I asked her "do you think you may have thrown it out?" she wouldn't give me a straight answer. But I had, in fact, come back in the requisite time frame when I picked up my coat and sweaters. She just hadn't given me my dress back at that time. I could potentially have been fine with being yelled at for something super mundane OR my dress being lost, but both together are, frankly, a little much. The only saving grace was that she did eventually found it, but when she returned it she made fun of me because she apparently thought the garment didn't look expensive. Don't come here, ever, for any reason. read more

Came in for an alteration in a skirt and dress. The lady that owns it is so kind and friendly. She was able to get the alteration on the skirt done very quickly and it came out very well done. She walked through what I wanted done on the dress and told me what could and couldn't be done because of the fabric, and we decided together not to alter it. I appreciated her honesty and helpfulness, even though that was an additional alteration she didn't get paid for. I will definitely be back with more alterations in the future! read more

Best price ever! It's so cute there too. The owner is very friendly and puts up customers' pics of their dogs, which is adorable. Brought two Canada goose winter jackets and a fall coat, altogether was only 100! Others places rip off more and are rude usually. I really recommend this place read more

Complete horseshit- needed my items for an event, came in a day after supposed to be done and played dumb about the date, and the most insulting was said they didn't have the measurements after we spent the previous Saturday measuring and marking the garments. Had to drive to another dump in Alexandria just to retrieve the items, work not completed, just to have the items in time. Go elsewhere. read more

I am usually satisfied with service here, but today I nwas dee a same day service drop off before work however they had not opened by 7:30 when this is a 7am establishment. If people cannot rely on you being there then you will certainly lose return customers. read more

This is a little gem in DC! The dry cleaning service is great, and the owner/manager is friendly. The clothes are available on TIME and you can get rushed service with no extra charge -- I dropped off a huge load of clothing and was able to pick it up the next day with no issues. The prices are pretty standard, and maybe even slightly cheaper than places I've used in the past. I would choose this place over busier places on the Hill... it's small and reliable and the owner is attentive and sweet. read more

I'm a big fan - the owner/manager really bailed me out one morning when, after a morning trip to the gym and a series of dumb things happening, I ended up with only a wrinkled messy dress shirt to wear to work. She gave it a quick dry clean and pressed it on the spot, and I was in the office by 9:15 looking sharp. I will definitely return! Friendly, quick service. read more

7th Dry Cleaners saved me in a pinch!! I ran in there last minute and the kind woman was extremely accommodating and helpful. She went above and beyond to make sure I would get my clothing back in time and I am so thankful. Best spot that I know of in the area. Will 100% go back and recommend it to my friends! read more

I dropped off a bunch of shirts asking, repeatedly, for no starch. They shirts were so heavily starched when I picked them up thT one of the shirts CRACKED along the collar. Also, red ink stains on two shirt labels?! Stay away. read more

The owner is so nice! When I asked her what starch was, she gave me a full explanation and she even pulled starched garments from the back so that I could feel the differences. She also rescued my tie bar from my suit pocket and gave it to me in a bag when I picked up. Service: excellent; price and timeliness: average for DC. read more

I dropped off my cloths for dry cleaning and alteration. I asked the lady if she could do it for next day because because of business trip. When I came to pick it up it was ready and she also gave me discounts. I would recommend this place to everyone read more

My fiancé and I brought in 2 things to be altered and 1 to be dry cleaned. We never got any of the things on the day she said they would be ready. Normally, we wouldn't care but we had a big event to go to. When I came back to pick up the last piece, I had to wait 20 minutes for her to finish altering it. Once I got home to try on my dress, I realized it was too short. My shoes showed a little. I won't be going here again. read more

I had three holes in my sweater that needed stitching. The lady was very nice and fixed them all in 20 mins for $8! I was a walk-in. She was quite humble and said, "That is the best that I can do." but I will tell ya, it was professional work, imo. I will go back here again if I need anything done any time. read more

Horrible dry cleaner, stay away! I've been using this cleaner ever since the new owners took over and have been satisfied until very recently. This past week, I found out that they completely ruined a dress (worth $500) - it looks like they washed it with red clothes that bled, even though it was dry clean only. The final load of clothes I just got back from them had several dresses that clearly had not been cleaned (smelled like sweat still). Spoke to the manager on the phone (who apparently never comes into the store) and was told that he wouldn't do anything about it (not even a refund for the ~$20 of charges related to the three dresses). Given how many other options there are in this neighborhood, I would highly recommend avoiding this establishment. read more