Kristinia the property manager is amazing. she made a difficult move so much less stressful. Didn't…read moremind all the phone calls. went out of her way to help. Definitely recommend.

Mark is super helpful and we've had a great experience getting our storage unit setup.read more

Like clockwork, I received my annual rate increase for 2024. There were 2 surprises though. The…read morefirst surprise was that it came a month earlier (the past 6 years it arrive in February for March. This year i just received it today for February). The second surprise is that the rate increase was $39! My monthly rent is now $278, which is now a 100% increase in 7 years. I posted last year and the owners said that the local manager would be in touch with me to discuss. It has now been 1 year and no one has contacted me about this. DO NOT DO BUSINESS WITH THEM! YOUR RATES WILL INCREASE EVERY YEAR BY AT LEAST $20. My rate increased by $40 this time and I'm confident that they are doing this to get me to move out so they can sucker another idiot like me into renting from them and then raise rates on a yearly basis. If I could give less that 1 star, I would.

Duva @gostoreit has been absolutely wonderful. She made renting the units a breeze, explained the…read moreprocess and was very polite. It's simple to access units, the storage facility is clean and overall we have been very happy. Thank you for making storage of our family items a nice experience.

Very unfortunate to think you can rely on a business to have integrity and do the right thing…read more However, such is not the case with Go Store It. I have been a loyal tenant for years. I was given a rate increase after my first year and called immediately to negotiate. I was kindly given my original move in rate. Fast forward a couple years and I was in need of a larger first floor unit as I am a disabled veteran. After one month's payment, my rate increased $122. I called again immediately to negotiate said increase. I was told it was for inflation, security, and building improvements. I go onto the website to act as a new customer, and my same unit is listed as available for $21 less than my current rate. This is a difference of $143. This is not inflation/improvements or security. This is abuse of contractual power; placing tenants under legally binding agreements with fine print allowing Go Store It to inflate prices as they please and leave consumers in a pinch to move in and forced to move right back out due to affordability. This is not an ethical business model, and consumers should not be treated in such a manner.

I had such a good experience! called from out of town to reserve a unit. Jill was so helpful! She…read moreoffered a free moving truck for the day and walked us out to see the unit. The facility is well maintained and priced competitively. but the best part was the excellent customer service provided by Jill! Highly recommend this Morningstar location!

customer service is zero. Find another facility. one star only because i have to leave one.read more

The manager, Mike M. is terrific. Always helpful and attentive. And know his product. A true…read moreasset!! He will help you find what storage spaces you need ! Nice, clean facility and well managed.

This place has been a godsend while we house hunt. It's clean, well-priced, safe, secure and the…read morestaff goes above and beyond to help you pick the right unit and get situated. They also offered to let me switch if after move in I needed a different size. Furthermore, the storage units are very well air conditioned, there are multiple bathrooms in the facility and the bathrooms even have changing tables. Mike was amazing and patient with me. He has helped me on multiple occasions. He also insisted on ensuring I knew how to use all the codes for easy access. This is one of the rare occasions where I wish I could give a sixth star.

Our local contact at the Faison Road Public Storage Facility (Mt. Pleasant, SC) was Crickett…read more Crickett was extremely helpful, patient, and professional. She's clearly experienced with the Public Storage system and knows how to get things done efficiently. What impressed me most was her ability to listen -- she genuinely understood our frustrations, including those related to the confusing online rental process. She's a self-starter who focuses on solutions rather than excuses, and that's refreshing to see. Despite Public Storage's mixed reputation online, Crickett provided the kind of service that restores confidence. She made the process smoother and more human, even while working within a system that often seems overly complicated. Her attitude, knowledge, and follow-through stand out. I hope this particular location reflects more of her approach in the future.

From the owner: Public Storage rents spaces large and small, from closet-sized units to ones that can hold the…read morecontents of a five-bedroom house. Choose from drive-up, walk-up, elevator-access, indoor or outdoor units, depending on the amenities available at the location you choose amongst thousands of our facilities. Renting from Public Storage is fast, flexible, convenient.A Great Deal:$1 first month's rent*No credit card required for reservations; no obligationRent month-to-monthClean and trusted:Convenient Access to your units Well-lit, fenced propertiesComputer controlled gated accessYou keep the only key to your unitExtra perks:Climate controlled units availableManagers live on site at many addressesPacking Materials and locks available for your convenience Personal, business or vehicle storagePay and manage your account online or on your smart phoneCall now or visit our website to find a location, check rates, reserve!* Subject to availability. Other restrictions, taxes, and fees, including an administrative fee, apply.

I was suppose to get a 10% discount in June but the temp help didn't know how to do it. The…read moreregular person running it said he would discount me July for Jun and July. I have been calling since Fri and I go to the help chat and called this morning. The nice lady this morning said she would send him an email go call me. Still no call. I see no bill on the web site to pay. No one ever answers the phone and I have called several times since June to have the cart out so I can use it. I have to always ask for the cart. I had to clean the storage unit out as in the corner there was all this sticky stuff. There is always a wasp next at the door entrance into the storage units. NO CUSTOMER SERVICE!

Filthy mens room - disgusting. Carts might move 3 boxes. Really guys you can do better.read more

Michelle was very helpful adding my additional two units! I rented my first 3 years ago…read more.. Thanks again!

I recently moved and needed a storage space. I found this place near my home. It's clean, and…read morepriced decent, and secure. I was extremely stressed. Kerry one of the main people working, he was very helpful, he answered all my questions, I needed a broom for a mess I made, and in the end I laughed. I felt less stressed when I was done.

Deanne was AWESOME! She answered all my questions and valued my time. I am grateful for he…read moreprofessionalism and consideration of my time. I will continue to business with extra space storage as I have for over the last 2 yrs.

I couldn't have asked for better service. Kerry at the Bowman location was able to help me with my…read morestorage unit in the 17N Mt. Pleasant location!! Not only was he able to help me quickly, he also checked in with me later to make sure everything was still going well and I didn't need anything else. He seriously went above and beyond and I couldn't have been more grateful.