I have been trying for MONTHS to have my stored items delivered but cannot reach by phone. I have…read morescheduled drop offs only for them to be mysteriously cancelled. They increased their prices as well. Do not use this company, appears to be a scam at the worst or bad business at the least

Horrible customer service. They never answer the phones, and they never return any voicemails or…read morerespond to emails or texts. Don't know how they stay in business. I have items stored there and cannot get anyone to call me back to speak to them about my account. Been trying for months. Will have to find another place and get my items out of there as soon as I can.

Parker in the office was so great and helped us out. Not once did we feel like a bother, and he was…read moreable to answer all our questions. We changed a unit at last minute because we underestimated the 1st units size, not even the slightest problem. Key pad works great and the unit was clean!

Don't go here they will charge you so many unnecessary fees and even try to collect money from you…read moreafter you have moved out. I moved out did everything right and they charge me over 700 dollars in fraudulent fees and sent it to a collection agency when I refused to pay to hurt my credit. STAY AWAY THESE PEOPLE ARE THIEVES

My experience with the staff was amusing. Cindy made the process of getting a unit incredibly easy!…read moreCindy and Angela are great to work with!

This is the ONLY way to go if you are looking for a storage unit in the ladson/summerville S.C…read more area! They really care about you and are always helpful and understanding!

Pretty nice storage units located on Daniel Island at the end of Seven Farms Drive…read more The staff here is pretty friendly and keep the grounds clean and secure. I never worried about my stored treasures being taken or the weather getting to them. The pricing is a little high, but comparable with Mt. Pleasant storage units. You might find cheaper units in N. CHS, but you might not have your stuff when you go back.

Manager is very friendly & was able to help us on short notice. Location is really convenient for…read morethose on DI.

I went to this business because the website said you could use an app to use the machines and it…read morelooked clean. I get here and half the machines are broken/out of order. A homeless person had a baby stroller beside one of the doors, drinking a beer while sitting outside but was not panhandling. The attendant was very respectful, and very helpful by looking up to see if big lots was open. Two stars only because of the attendant working!

In 2017, when I moved to Moncks Corner, this was one of two laundry facilities. In my opinion, they…read moreboth needed significant improvement. Present Day, I was Desperate. I did not feel like going all the way to GOOSE Creek. I decided to take my comforters and wish for the best. OMG!!!!! I was shocked by the new machines, clean floors, and fresh paint. Could it be that a miracle happened in our community of Moncks Corner? YES, SHORT Trip Laundromat. The machine could take coins or use the app through your phone. The older Lady behind the counter wasn't friendly or helpful when I asked how to use the app. She even points at the door instead of answering the question for me. Rude, to say the least. However, I still give them Five Stars because I can come here and do my heavy comforters and don't have to worry about the future details. Thanks to the customers I met there.

Polite professional customer service. The best value on the product for you and your wallet, makes…read moreeveryone smile.

Quick and easy. Drive over the scale, stop, get weighed, go where directed, drop off goods, go…read moreback over scale, stop, get weighed, stop in office to receive payment. Office personnel was friendly when we went in to ask what the process was since we had never been there before. We were in and out in 10 minutes. There was a line when we left though. Also, all the "we are not responsible for your personal property" signs were a little intimidating.

I tend to leave positive reviews. The few times I have decided to review a place. I moved from…read moreAustin to Charleston over four weeks ago and utilized U-Haul as my moving company of choice for everything from Mo to the truck to the storage unit. I have not had one single thing go right which cannot be coincidence. I have called there no less than 15 times with the promise of elevating issues. Everything from the original movers arriving too early and the truck wasn't available on time so we burned two hours but they promptly left after the four hour time.. The storage unit when we finally arrived in Charleston was exactly what they said my four bedroom house needed, but they had rented it the day before, so they moved me to a different property in Wamba Creek. My experience at that particular storage unit in Wambach Creek has been nothing. Short of ridiculous. From the front desk to Elijah, the Director of the actual facility, nobody communicates. I have been overcharged for insurance which I have addressed and it has not been fixed. They locked me out of my storage unit because they thought that I had Live animals being kept in there, which was not the case. They just followed me in and out as I was moving items. They are not conveniently open at all, for a business, where people need access, they are open from nine to 3 o'clock on weekdays. I had to take days off of work to accommodate their schedules because they had errors in their access card coding. At the end of the day, one month later, my 26 foot U-Haul truck is still sitting on their property which I do not have access to because they jammed the back even though I had a log on it and that is illegal. I was supposed to return it a month ago but I can't because they could not provide me with adequate storage. Space And then when they did they locked out my access card. The storage space was supposed to be free for the first month but I've been charged numerous times and gotten bills to pay for the next month. U-Haul is the worst logistics company I have ever dealt with and I sit here today as a brand new person in Charleston that has zero access to her clothing her furniture her medication everything I own is in that U-Haul truck or in that storage unit. Do you think anybody ever calls me back? The answer would be no I asked for this to be elevated every single time and not once has anyone called me. Do not use U-Haul for anything, you might find a nice person here or there, but at the end of the day, my move to South Carolina has been an absolute disaster and cost me $10,000 and I still had to pay them which I paid upfront so they got their money and now have all of my items from my home my clothingmedication that was absolutely dire that I take every day, but no one cares over there. Absolute worst customer experience ever and I am still battling them.

Let's face it, nobody driving a U-Haul is headed for a great day. Moving is a pain! But I had a…read morereally pleasant experience during pickup and drop off at this location. I rented a 20' truck and some moving blankets and a dolly. Staff helped me load it all up and got me on the road quickly. They were really friendly, and a great way to start an exhausting day.