Kristinia the property manager is amazing. she made a difficult move so much less stressful. Didn't…read moremind all the phone calls. went out of her way to help. Definitely recommend.

The manager, Mike M. is terrific. Always helpful and attentive. And know his product. A true…read moreasset!! He will help you find what storage spaces you need ! Nice, clean facility and well managed.

This place has been a godsend while we house hunt. It's clean, well-priced, safe, secure and the…read morestaff goes above and beyond to help you pick the right unit and get situated. They also offered to let me switch if after move in I needed a different size. Furthermore, the storage units are very well air conditioned, there are multiple bathrooms in the facility and the bathrooms even have changing tables. Mike was amazing and patient with me. He has helped me on multiple occasions. He also insisted on ensuring I knew how to use all the codes for easy access. This is one of the rare occasions where I wish I could give a sixth star.

These guys are great! They have fast reliable full service. They have done several jobs for me…read moreand I will use them again. I highly recommend their services for all of you moving needs

From the owner: We provide company quality moving services and customer care at affordable prices no job too big no…read morejob too small

Sandra is the best part of coming here. She is warm and sweet every visit! She is the property…read moremanager and I am going to be so sad when she leaves! Love you much Ms. Sandra!!!

From the owner: Lane Properties of Charleston, LLC is a full-service Real Estate and Property Management company…read moreserving Charleston and the surrounding areas for over 50 years. We proudly operate several self-storage facilities located in Mount Pleasant, North Charleston, and Johns Island, and specialize in commercial and residential property management. We pride ourselves in being a small, family owned and operated business that provides superior service and a community-focused demeanor. We work with our partners and investors in analyzing, acquiring, selling and managing commercial real estate properties with the goal of realizing their full potential. We are here to help your business flourish, your move go smoothly and to help you find your dream home!

No. We were so excited to find this place. It's super clean and safe. But we were lied to about…read morethere monthly rates. Apparently we got a promotion that was NEVER disclosed to us. Our rate tripled after four months. We went in to ask what happened. The lady was so rude. She told us her own employee were misinformed and it was our fault we didn't read their contract. Well ma'am. We didn't thjnk we had to reverify the rates YOUR EMPLOYEE TOLD US Horrible. And the rates are ridiculous.

We have had a storage unit since 2021. it's been great, customer service folks are always…read morepleasant and helpful. I met Beverly when I stopped in and she's been delightful when I've had questions. I feel totally secure in having our storage in this location.

I was suppose to get a 10% discount in June but the temp help didn't know how to do it. The…read moreregular person running it said he would discount me July for Jun and July. I have been calling since Fri and I go to the help chat and called this morning. The nice lady this morning said she would send him an email go call me. Still no call. I see no bill on the web site to pay. No one ever answers the phone and I have called several times since June to have the cart out so I can use it. I have to always ask for the cart. I had to clean the storage unit out as in the corner there was all this sticky stuff. There is always a wasp next at the door entrance into the storage units. NO CUSTOMER SERVICE!

Filthy mens room - disgusting. Carts might move 3 boxes. Really guys you can do better.read more

Deanne was AWESOME! She answered all my questions and valued my time. I am grateful for he…read moreprofessionalism and consideration of my time. I will continue to business with extra space storage as I have for over the last 2 yrs.

I couldn't have asked for better service. Kerry at the Bowman location was able to help me with my…read morestorage unit in the 17N Mt. Pleasant location!! Not only was he able to help me quickly, he also checked in with me later to make sure everything was still going well and I didn't need anything else. He seriously went above and beyond and I couldn't have been more grateful.

I rented a storage unit at the Go Store It Gregorie Ferry location in June 2025 at $66/month. After…read moreonly two months, I received notice that my rent would increase to $100/month, more than a 50% jump. Hitting a brand new tenant with such a steep change so soon is unreasonable and unfair. On top of that, they are nearly impossible to contact. Calls go unanswered, and getting a timely response is extremely difficult. While the facility itself is fine, the pricing practices and lack of communication have left me feeling taken advantage of. I would not recommend based on this experience.

In less than 9 months I've had two increases. I went from $235 for a 10x20 to $350 and now to…read more$450, essentially double. They are known for bait and switch tactics. BEWARE. If people would stop being suckers and falling for this by renting from them, they would have to stop these tactics. I'm moving out. It will be worth it to not be in a relationship and serving such an unscrupulous business. And try talking to them, if you get a person they do not care. They only care to get you signed up.

I had such a good experience! called from out of town to reserve a unit. Jill was so helpful! She…read moreoffered a free moving truck for the day and walked us out to see the unit. The facility is well maintained and priced competitively. but the best part was the excellent customer service provided by Jill! Highly recommend this Morningstar location!

Today I rented a storage unit from Morningstar and could not be happier!…read more The customer service representative, Shannon, was exemplary. I was not rushed and provided me with all the information to feel comfortable and secure. Unlike some places....I didn't feel like I was bothering her! If you need a reputable storage unit company with friendly help, pick here. Heather

It is a great facility. Storage units are easy to access, clean and safe. Amy was very helpful.read more

Excellent service and most easy to work with. Cheerful snd helpful staff, and the unit was clean…read moreand ready. Altogether a good experience.