A no frills oil change place. I got in quick and got the oil changed on my car for a few $ less…read morethan the major oil change places. The only thing they didn't do that the big guys do is check the lights and tire pressures. They were quick and efficient and definitely friendly. As quick as they went, I could see a small spill that I need to clean up, but overall satisfied with the job and happy to save a few dollars. Also close by which is nice too.

Also known as Quaker fast lube. I take both of my vehicles here with every oil change, it's a fast,…read moreno BS change. They won't try to sell you a million different products like the other "fast lube" chains.

Went back again today like I have every week & once again the nice lady helped me carry stuff out…read moreto my car. A fantastic place to shop!

Overall horrible service they are racist here and are not fond of nonewhote customers here and they…read moredon't even accept foodstamps like what store doesn't accept food stamps the store is dirty and the things look old like they don't restock often with dust on chip bags the food is expired the hot food I ate a burrito here once and I had the runs for 4 days and let's not even start about applying here is horrible they see a colored person and you get taht look that u arnt getting the job

I recently got stranded in the middle of a parking lot having my front tire come off the control…read morearm. I called HT told them my situation and they dispatched a driver. The website they use to track the driver is accurate and they were prompt to dispatch. The first driver dint feel confident enough with his rig to get my vehicle safely towed which many may seem as a hindrance but it's a plus. I'd rather someone be honest than risk damaging my car more. They quickly dispatched a second driver with a flatbed. The second driver which I believe was named Jim (I'm horrible with names could have been Tim) showed up about 40 mins later which was what they stated. He was very knowledgeable and had the tools which made the job safer and easier to load my car. All in all he managed to safely get my car loaded on in what seemed to be no time at all and get it inside my garage.

Called - got a polite answer, showed up as promised, loaded and delivered my sister's car. I'm all…read morethe way in SoCal area (Ventura), so I had to trust HT. Well, they came through like champs. Thanks!!

Arco recently took over management of this location & as a result, you can no longer pay at the…read morepump and they tack on a tacky service charge for using a debit card. Credit cards are not accepted anymore either. It's too bad for this negative changes, b/c this is really a convenient location. There is a more customer friendly station (Chevron) just a few blocks away.

I called 2 times. The person that answered the phone was great, answered the questions she could…read moreand transferred me when my questions got more specific and detailed (needing an account manager/sales person). That is where it fell apart. No return calls. I tried getting a quote online and was told I needed an account to get any type of quote ( after giving them my location, and all contact info). I wonder how they would be if I needed a refill or something else. No thank you.

There are things that tick me off more than being blown off. But this company did just that. Does…read moreour TIME mean anything to these companies anymore? Scheduled an appt for 10am to 1PM with a named technician. 1:30 rolls around and I call the same person to find out where's my guy. "Oh, we don't show an appt". Really? When you told me the name of the tech and the span of hours to wait for him you weren't listening to YOURSELF???? So, they might as well join in with the rest and have their appts scheduled with someone from INDIA because that's the level of customer service we are stuck with these days. Oh, they are all very sweet, just not so good at customer service.

a gentleman by the name of Wade helped me through the process of getting a car. He was amazing…read morethrough the process! Not pushy, knowledgable, and nice dude! I'd recommend here absolutely

My service advisor was Matias Bustos. WOW. Stellar service…read more I was experiencing a check engine light that had to do with the hybrid battery fan that cools the Integrated Motor Assist to the gas engine. My fan needed replacing. I called all around and the dealer actually had the lowest price for repair. Their part was a little more but I could get the part in a few days compared to online (it would have taken a week or more). I needed to not be driving it with that issue going on. Matias got me in more quickly than my scheduled appt. He fixed it a day sooner. He was professional, thorough, knowledgeable, and was very easy to work with. He gave me a diagnostic and agreed that if I was correct in my assessment of the problem, he wouldn't charge me the diagnostic fee. He was true to his word. They fixed the problem while I waited. Matias gave me options in the event that I needed to leave my car. He saved the loaner car for me just in case. The problem was fixed within 2 hours, including diagnostics. I was very impressed with his honesty and his willingness to bend and flex to help me in my bind. He was incredibly kind. I have never had such a pleasant experience with a service advisor before. I will definitely be looking for him the next time I need to take my vehicle in, and request him if I am able. Matias was so helpful. Also, the technician that had worked on my car was very helpful and knowledgeable about the repair and answered all my questions enthusiastically.