Absolutely the best Customer Service! We've had numerous…read moreSafety Inspections here and every time they are done efficiently fast. The "Lead" guy has always hustled while being patiently kind and extremely focused. Today another young man coordinated with him on the Safety Inspection. Both seem Gen Z and showed excellent work ethic and great teamwork. I arrived at 8:45 AM and my entire visit was approx 15 minutes. They're hard-working and deserving tons of praise. Spare yourself the stress of dealing with anywhere else!

Safety Inspection was great! I highly recommend this place. I drove up, parked for a few minutes,…read moreand the crew was very quick to get the vehicle inspected and it all went smoothly.

Last night, my two year old car just stopped running on the freeway. I had it towed to this station…read moreat 8pm because it's right next to my house. I called them and asked if it was okay for me to leave it overnight and they actually said yes. Usually, auto repair places all say no so I was really happy with that. This morning, I walked over to ask them to do the diagnostics and repair. When I told them what year my car was, the mechanic stopped everything and told me my car was still under warranty and to take it to the dealership so that the repair would be free. I didn't even think of this because I had bought it used and wasn't sure about the warranty. It was really nice of him to let me know! Hard to find such honest people sometimes and I appreciate them not taking me for a ride. If you know what I mean!

This place is Highway Robery. I had safety check done and they wanted to charge me $75 to change a…read more$1.50 bulb that took me 5 minutes to change. I give them -00000 stars but I had to put one to be able to post!

Just came in to grab the spam musubi special. Last day for buy 2 get 1 free. No line. Too bad they…read moredon't provide a little box to hold the hot spam musubis.

It's in a convenient spot. If you go to any 7-Eleven, I recommend the spam musubi, which is fresh,…read morehot and delicious (but you can also get it cold). I also suggest you get the Irvin's Salted Egg Salmon Skin or Potato Chips, both of them being extremely good despite its slightly high price. (See picture.) It's a good stop if you need some snacks or an easy meal. Staff were pretty nice. Ambiance is nothing special.

We used their vacuum which takes bills and cards and that was so nice! We didn't have to hunt for…read more$0.25... which is so annoying.

Texaco just installed a new car wash. It is not as user friendly as the previous system (the old…read morewash wasn't exactly user friendly-the payment area was always glitchy) but the old wash gave you a drier countdown as you exited, and if you exited slowly watching the countdown, your car would get about a 75-80% effective dry. The new wash does not have a countdown and it is confusing as to where exactly the car gets dried upon exiting. So my car was about 10% dried when I was done . Which sucked b/c I had to pull over and park and dry my entire car in the blazing sun to avoid water spots (luckily I had a junk towel in my trunk). But the worst part of the experience was the huge price hike. I paid $18 ($20 for the upgraded option which I passed on) for a marginal wash and had to wipe down my car. Before the wash was updated I paid $15 for the upgraded (marginal) wash and had to wipe down about 20% of my car. So heads up-if you want to be robbed you can try this new wash out. I would suggest saving $18-$20 and just hose down and wipe/dry your car yourself. Such a bummer b/c it was my routine after the beach to get the salt off.

I like bringing my car problems here because they do the work at a fair price. But what I like most…read moreis that all the guys who work here (except for Miles!) give off the distinct impression that you're bothering them and that they'd prefer you go somewhere else. But I was born to antagonize people, so I keep coming here just to irritate them by giving them business.

Super disappointed with this place. Waited on the wait list for my safety and I finally received a…read morecall to get my safety done. The person that does it was SUPER rude. My tint was peeling a little bit towards the rear and they said you can't see through it, there for we can't pass the car. Like... you can clearly see out my window just fine. It was literally a waste of time coming here. Although, I was considering that it was the end of the day and the guy doing the safety's was just over it and wanted to get out. But anyways, never coming back to this place. I went to a Texaco and they passed my safety just fine with no issues lol.

Running on fumes…read more.. Not me for a change but my ride as it takes me to places that it never asked for but am so grateful for it hanging in there along with me. This day is no different and as I'm in Hawaii Kai Towne Center location and not familiar when it comes to a gas station just didn't want to risk the time and effort for a search took this Aloha as I see many do as well. With lots of pumps though didn't see any air or vacuum stations they do have a mini mart that I didn't enter as i just needed gas did notice that they do have a bit dated and sad looking squeegee and touch up trash can which is still not many stations have and is good to know when the windows need a bit of love. Honestly don't know anything else about this location but was definitely a convenient for gas and various items and is basically clean and got me on my way. Thank you!

Terrible Customer Service. Discriminatory man behind the cash register. This occurred at 2 PM on…read more7/25/25. The female behind the counter 'encouraged him' to do the right thing. Otherwise I would not have gotten service. Thank you to her.

The convenience of the location being next to Times Supermarket is great. We refuel here after…read moreshopping and it's never crowded.

The location is very convenient. The guy named Edmond working at the front was very welcoming and…read morehad great customer service. I always go here to fill up my gas and get free water.

Well I guess I have to go to the Aloha Petroleum on Monsarrat for now on . This particular location…read morewhenever I pay by cash they never give me the 5cent cash discount. So tonight I decided to ask the associate why every time I pay cash you folks don't give me the cash discount she said we have to ask for it and also needed to be a Foodland Maikai member and show proof. Come on now where's the customer service the way the gas prices are so high what's 5cent gallon cheaper. I told her the Monsarrat Aloha just gives me the discount because I pay in cash . Although I'm a Foodland member as well . The associate replied I guess our location is busier and the owner is more strict . Well guess where my business is going from now on ! The rule of thumb you give your customer good customer service they will keep on coming back . Once you encounter a bad experience you'll lose a customer for life also word of mouth goes very far ‍ I'm just saying .

I had to use the bathroom after putting gas, i went inside and to ask for the bathroom key. they…read moresaid no... only paying customers, i asked if i could get the bathroom key if i bought gum. they still declined. the worker was giving attitude. i'd never recommend coming here! the customer service was terrible! shy wouldn't you let customers use the bathroom if there's a sign saying "RESTROOM"??? if it wasn't for customers?! 12/28/25 10:00 p.m

They are one of the few remaining service stations that still have full and mini-service. Blake,…read moreShane, and their team exemplify great customer service!

My work uses this gas station for gas & every time I go there to fill up, I'm always pleasantly…read moregreeted. I really liked the way that they treated their customers so I figured I'd ask them if they could repair my brakes. Blake & his crew were awesome. They were able to find a day that would work with my schedule. Dropped off my car in the morning. It was ready for pick up by the afternoon. Thanks for the great service!