All good now! Dane came out personally and resolved the issue! I will continue to use Air By…read morePhariss!

This is how you run a business!! Prompt. Polite. Knowledgable. Thorough. Fair price…read more I am so glad Pharris' was recommended by my friend. Dane and Ricky showed up about 5 minutes earlier than scheduled and checked for limit switch and flame sensor issues to determine why my furnace wasn't firing up. They immediately diagnosed my issue as inconsistent (30 year old) thermostat operation. I was embarrassed and a bit skeptical. For a very fair price and 30 minutes of our time they swapped it out for a new Honeywell programmable unitand everything works as it should. I could not be happier!! Great guys. Great service. Super polite. I've dealt with a few other HVAC companies in the Lewisville/ Flo Mo area over the past 20 years. These guys are clearly the best. And a five year warranty. Thank you Dane and Ricky.

AC went out on a hot summer night. Called for an emergency service. He came out about 2am and fixed…read moremy AC. Great fast service.

We have used Oasis several times and have never been disappointed. Brett has fixed the problems…read morewith our HVAC system quickly and reliably. Just yesterday he had to chase a part down from some associates because of the early closing times in effect for most businesses. They communicate very well with their customers letting them know about arrival times and any delays. They are reasonably priced and professional.

Friendly and fast service. This company was reasonably priced and didn't try to up sale anything. I…read morereceived a quote from another company that was hundreds of dollars more for the same AC repair. Listened to my needs, gave me options with no pressure. I'll definitely be using them again. Support local.

Short version: This is the best HVAC company I've ever worked with, in Denton or otherwise. Great…read moreservice, great pricing, honest business practices. Choose them if you need work done and you'll be happy you did. If you've got a large dollar amount repair quote from another company, consider getting a second opinion from Pronto first, don't get scammed just because it's hot outside. Long version: My A/C went out last night and I called first thing in the morning to see if they could come out today given the heat. Not only did they squeeze me in early in the day, the price to inspect the whole system and fix my issue was excellent. Raul explained everything super clearly, and helped me understand my system, what I needed to do to maintain it and save money in the long term. I'd gotten a quote for the A/C issue the week prior that was in excess of 20K for the whole system to be replaced. When Raul came out and inspected it, he told me that he was surprised by that quote, and it would cost less than half of that if he did it. He then walked me though what would need to be done in easy to understand terms and even told me the best time to schedule the work during the slower season for cheaper pricing. The experience was above and beyond what I could've even hoped for, made my day. I've had bad experiences in the past with some of the other larger HVAC companies in Denton, but after working with Raul and Pronto Air, I know I don't have to worry about that anymore and it's such a relief. I can't recommend this company highly enough. You will be very glad you chose to work with them.

I had an excellent experience with Goat Air! Malachi was my technician, and he was incredibly…read moreknowledgeable, professional, and thorough. He took the time to explain everything to me in a way that was easy to understand and answered all of my questions. I was also very impressed that they were able to get someone out to my home within 24 hours, and I thought the pricing was extremely reasonable. It's refreshing to find a company that provides great service without trying to overcharge you. Malachi was fantastic, and I was genuinely impressed with Goat Air from start to finish. I would absolutely recommend them and will definitely use them again!

Horrible service!!!…read more We scheduled a Friday maintenance appointment with Goat Air and set aside time to be available during their service window. At the last minute, they texted us to cancel, claiming an "emergency repair." When I called, the story changed, they admitted they took a bigger, higher-paying job (full heating system replacement) and pushed us aside, told us either cancel or reschedule with them. They didn't even bother calling back, just sent a text canceling after pretending to "sort things out." Completely unreliable and unprofessional.

HVACR in DFW. Residential and small Commercial. Preventative Maintenance, Service, education…read more Working hard to make sure we treat all customers like family.

VERDICT: Yes, we were impressed and we didn't get gouged. We'll be signing a maintenance contract…read morewith WES when they return back to install a water safety switch. SUMMARY: Our former homeowner used Work Environmental and now we do too after a terrible experience w/ a company named Best 1 Air (B1A). BACKGROUND: Our 2nd A/C unit was cycling on and off. It was effectively non-op. We got a recommendation from a friend to go with B1A because we were a bit desperate to get it fixed asap and what a mistake. SHORT STORY: B1A was recommended to us and the tech came. He pulled at our condenser wire and the condenser stopped working. He turned to me and said "What happened???" and I said "YOU TELL ME". So literally this tech spent 3.5 hours sweating in our attics trying to figure out the problem. It became apparent that he was spending too much time trying to do things and he said he thought it was related to the circuit board and would need to come back a second time. To make matters worse, he left a mess. Gate was left open (cat almost got out), both attics were left open with the lights on, hose was not reeled in, and then he sat on our brand new dining room chair sweating through his pants. Like who does that? I also asked him to bill me for the work and he said he didn't even have invoices to fill out and give me. Seriously. After short discussion the next day w/ the wife, we elected to text him to not come back. We called Work Environmental and they sent TJ over. THE FIX WAS IN HIS HANDS TJ was extremely professional and courteous. I gave him the low down of what happened and after some short diagnosis he figured out within about 30 minutes that it was shorting. He went back to the condenser, looked at the wiring, and he ended up replacing the wiring. Pic attached. The wiring was so old that the wire sheathing and the protective sheath was rotted away. The wires were touching against each other and thus shorting itself. TJ replaced the wiring and was done in a little over an hour's time. Cost was the cost of the service call ($119). The other guy spent 3.5 hours and the cost was nearly $400. He did fill up our main condenser with 2lbs of freon, he said so deduct whatever the cost of that was. But the difference in expertise and professionalism is starkly night and day. The thing that makes us upset is that we believe the first tech from B1A might have not been honest with us. I mean literally I watched him pull at the wiring and the unit shut down in front of the both of us. Why he didn't spend more testing/diagnosis at that failure point is beyond me. Literally, it was in his hands. RETURN SERVICE? Yes. We appreciate the expertise, the professionalism, and the timeliness.

My experience with Cool Guys was upsetting and honestly eye-opening…read more All I did was ask for an order number -- a routine request required to help them. Instead of responding with basic professionalism, they escalated the situation and went out of their way to file a complaint that impacted my employment and led to my termination under false accusations. It felt unnecessary, hostile, and deeply unfair. No one should have their livelihood threatened over standard workplace procedure, specifically in our great state of TEXAS. That kind of behavior shows a serious lack of integrity. I would think twice before supporting a company that operates this way.

Do not get new units installed with this business. Our units are less than 4 years old. They sold…read moreus on the "top of the line units" and we had issues from the start. Our upstairs unit has not only failed multiple times. And we have been charged for them coming out to "fix" the issue. Never serviced our units . On top of all of that we not have excess moisture that causes mold that has spread through our vents and into our bedrooms. We are far from upset at this point. We have been drained of money and still need to fix the issues they caused. Don't "save" by going to them get it done right from a more reputable company it will save you more in the end.

Granted, it's winter, but Mike's had somebody out to look at my short-cycling furnace within an…read morehour. The repair was explained to me clearly as well as the evidence as to why a dirty flame sensor was the likely culprit. A quick sensor clean and a re-measure of the sensor output and we were good to go. No "you should really replace ..." hard-sell that some of the companies in the area do.

For more than 3 years, I've always been impressed with Mike's willingness to do their best to…read moreband-aid my system until last week when it finally gave up the ghost. Mike explained the different system options, gave me an excellent price and and installed my new equipment skillfully, with NO SHORTCUTS. Consistently honorable, trustworthy, and enjoyable. Thanks, Mike. We're COLD now!

Lee English is an honest and professional HVAC contractor. We've used him in the past for service…read morework at our home in Lewisville but just had him replace the entire system for us. We couldn't be happier with the work he performed! His crew is courteous and quick, they had the old units out and the new units up and working in six hours. They also added blown in attic insulation for us as ours had settled. Great job Lee, thanks for the great experience!

I have been using English Aire for years for my residential HVAC maintenance. The owner is very…read morenice, trustworthy and professional. His prices are less than competitors due to lack of overhead cost. English Aire is affordable! Recently, I bought new HVAC units and used English Aire as my contractor. Lee and his crew made sure to protect the walking areas and they cleaned up after themselves. I was given an extensive yet brief training seminar on how to work the new equipment. Lee's communication skills are impeccable. I recommend English Aire.