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    72 Degrees Air Conditioning & Heating

    4.2 (5 reviews)
    Closed 8:00 am - 5:00 pm

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    Duncklee Cooling & Heating - Duncklee Cooling & Heating Inc

    Duncklee Cooling & Heating

    (20 reviews)

    Recently purchased a heat pump from Dunklee and had them install it for air conditioning to take…read moreadvantage of the expiring rebates and tax incentives. After contract signing and deposit, no communications until I requested installation status, as it had to be done by year end. Promised installation before Christmas, then moved install up at last minute. After install, no communications for a month until I requested an invoice to file for rebates/tax incentives. I was then subjected to an confrontational, offensive phone call, ending with a hangup, stating I had to pay the bill "according to the contract". How can you pay a bill without a proper invoice? The sales person Paige has no business doing customer interaction. Installation crew was competent and efficient. Office administrative stall was very helpful. My previous experience with Dunklee installing two ductless room units was good, which is why I went back to them. Never again, and neither should you.

    Customer service at Duncklee is HORRIBLE. She defends the "no show" technicians not once, but…read moretwice. This company doesn't have the decency to call the customer when they know their technicians are not keeping their appointment. They let you wait all day for nothing. When I called during the last hour they were expected to be at my home, the flippant office girl said, "They're not coming." No reason, no apology. How discourteous! I hired someone else to service my Mitsubishi and I'm glad I did. I don't have to waste my time with this disrespectful outfit. AND, if you tell the truth about a bad experience, they post your first and last name and disclose where you live on the Google reviews. I guess that's their form of retaliation. Well, the joke is on them.

    A&L Plumbing & Heating

    A&L Plumbing & Heating

    (4 reviews)

    I've been dealing with these people for the last couple of years with different upgrading and…read morerepairs in our home. Once again they proved themselves as my hot water tank failed and it was just before Christmas and they were out there to replace it in less than 12 hours. Thank you! Wishing you all a Very Merry Christmas and a Happy New Year! Cheers!

    I was recently working on a local job site in Stonington, CT doing IT work and overheard my Forman…read moretalk about how impressive a job A&L Plumbing's work was that he gave me an insider lesson on what's good and what's bad. He told me that in life I might need to call a plumber some day and you better know some basics before signing a contract with someone. He began to give me a grand tour of all the plumbing that A&L Plumbing did on the job site and kept telling me how clean, orderly, and efficient they are. Just from the looks of it, I would have to agree. Being in IT, I know when little things are out of place and its the little things that make all the difference. Let me tell you (not knowing much about plumbing), these guys had everything in place and in an orderly fashion. Properly labelled pipes, state of the art products and from the looks of it, had tons of experience in this area. I work with modern technology all the time and would have to say that when the Forman showed me around and what types of plumbing technology they were installing, I was blown away! I had no idea all the tech that is now involved within this area. I thought the profession was kind of behind with technology and sort of playing catch-up... I had no idea the setup they that was involved with some of the plumbing equipment. Remote-in with your phone to adjust the temperature of your water heater and analyse just about any stats you want? WHAT? Seriously, Yeah, these guys know their S#it. He began to tell me these guys are the ones to call even if I had a small plumbing concern and that they are the most reasonably price contractors around. In addition, handed me a their number on a scrap piece of paper, should I ever need them in the future. None, the less my friend recently bought a house and they happened to call them and they did all the plumbing in their house ha! Crazy! They began to tell me how nice of a crew they are and how efficient they were with the installation upgrades and their requests, that even they recommended them to me. That's twice now from two different sources that when the time comes for me, I will certainly call these guys and have them do all my plumbing needs. I would not feel comfortable having someone else do the work, when my closest friends tell me they are good. Seeing first hand what these guys can do on the job site I was working at, it is certain I will call them. I had to write this review because I feel they deserve a good review seeing how hard these guys work and the quality of work that it would be nice of me to express my thoughts online. Call'em up, it is better than going to the big overpriced box plumbers.

    72 Degrees Air Conditioning & Heating - hvac - Updated May 2026

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