Have hired Ramon and his crew for two jobs now and will not hesitate to hire again in the future…read more First job was small exterior plaster repair and paint (that required matching); the repair was great and they matched and blended the paint so well, you can't tell where the repaired section ends and rest of wall begins. Second job was remodel of 3rd bedroom/home office. Complete retexturing, paint, baseboards, barn door installation, closet door replacement, and custom closet shelving. Job took a little longer than originally quoted due to winter weather/humidity causing texture to take longer than normal to dry, but communication was on point every day to let us what would be done and when. Highly recommended.

Ramon and his team did an amazing job with our kitchen. We really needed to update our kitchen and…read morereally wanted it done before we moved back in to our house. We also wanted to move back in before school started so we were in a bit of a time crunch. Ramon did it! And it looks amazing! We are so happy with the job Ramon and his team did. Ramon was also so responsive and would answer any questions we had. Would definitely hire him for any future home improvements.

I hired KTJ Design Co. for a Remodel Clarity Session, paying $800 with the expectation that it…read morewould provide professional guidance, full measurements of my project areas, and actionable next steps such as cost estimates. Unfortunately, my experience fell far short of what I, and most homeowners, would reasonably expect. While there was a walkthrough, some measurements, and a schematic drawing of my kitchen, several critical things were missing: * Not all areas were measured (the office cabinetry and mudroom were left out). * No usable estimate or cost range was provided, even though that's a basic and standard part of clarity sessions at many other firms. * I waited more than a week for communication and only received a response after following up myself, at which point I was told my project was "not a fit." For $800, I believe clients deserve more than partial measurements and a schematic drawing, followed by a rejection. At the very least, providing a cost estimate or projected range is an industry norm and gives homeowners something they can use to move forward. When I raised these concerns, I was told the session was "non-refundable," despite the service being incomplete. That left me with no actionable deliverables and the loss of $800. Advice for Homeowners Considering KTJ Design Co. If you are considering engaging with this firm, here are a few best practices I recommend: 1. Get the scope of services in writing. Ask exactly what is included in a Clarity Session: measurements, drawings, written notes, cost ranges, and communication expectations. 2. Clarify what "deliverables" mean. Many firms include a budget range, written summary, and full measurements in clarity sessions. Confirm if KTJ Design Co. will provide these in your session. 3. Ask about communication timelines. Ensure you will receive feedback promptly rather than waiting a week or more for a decision. 4. Request examples. Ask to see a sample clarity session package so you know what you're paying for. What a Clarity Session Typically Includes (Industry Standard) * Full walkthrough of all relevant spaces * Complete measurements and photos for reference * Brainstorming/design ideas with layout sketches * Cost estimate or at least a projected budget range * Written summary of recommendations and next steps These elements ensure homeowners walk away with actionable information, even if they don't continue with that particular designer. Final Thoughts I share my experience so other homeowners can enter into agreements with clear expectations. Every homeowner deserves transparency, complete services, and prompt communication, especially when paying premium consultation fees.

KTJ Design Co is the best! Kathleen is super talented and her designs are top notch. I've worked…read morewith her on a few projects now and I'm always blown away by her work. If you're looking for a designer who will go above and beyond to create something perfect for you, then KTJ Design Co is the right choice.