I have been bringing my Lil Guy here for awhile now. The staff is absolutely amazing and we are…read morealways working together to help me with his fears. Sounds, Objects, Guys, etc. With that being said he started participating in Ben's training several months ago. At the beginning he was terrified just to see him and with the patience of Ben and the staff he will now interact with Ben wagging his tail and starting to progress into other training command. Im definitely looking forward to seeing the progress my Lil guy makes. One thing I have noticed over the years is all the effort this facility and staff has provided me has helped me at home and being in public areas with him. Such as being less skiddish and more socialable

Kept our dog boarding for four days Staff was great. They did an excellent job way to go.read more

My pups really love coming here for daycare! They have so many furriends and get lots of love from…read morethe counselors. HPR just celebrated their 10 year anniversary and we are one of their long-term clients who have been there the entire time! Not only is there daycare available starting at 6am, which is phenomenal for those of us who start their day early, but also birthday pawtys, boarding, grooming, and training. My dogs have done it all and they get so excited when it's time to play!! Daycare packages offer financial savings, and they also have rewards that are basically converted into cash towards purchases. The staff can be contacted via text or email. If a phone call is needed, I can reach out or sometimes the groomer will call with questions. Highly recommend to give Henderson Pet Resort a try! Easy drop off and pick up with short-term parking up front. The staff can also help bring the dogs in and out, if needed. Behavioral evaluation is a first step, plus shot records; ask the front desk for more info. But once a customer, it's easy to upload most recent shot records to the files.

We have been taking our rescued dog Raya for over a year now and I have to say everyone is super…read morenice and kind to Raya. Raya's favorite person is Juliet, every time Raya is greeted by Juliet, Raya is so excited, she can't stop wagging her tail. They had some front desk personnel changes since I have been taking Raya, but they are all very nice. Here is Raya with the grinch, I don't know how they got Raya to pose with the grinch, it's amazing!

Family Paw is truly a cut above the rest! We've been a loyal client since we rescued our dog more…read morethan 7 years ago. We originally chose them due to our proximity to the business, and we've remained even after moving across town because of the phenomenal staff, customer service, and all around experience. This is the only place we'll board our dog. We absolutely love the grooming staff (which says a lot since we have an anxious pup who doesn't love the grooming process). From the moment you walk through the front door or call in, you'll feel like family. Even when months have passed without us using their services, when we return they remember our dog by name and it's like not a day has gone by. We particularly love the photos they'll take of our furry family members at the holidays. We love the photo updates we receive daily during boarding. We love that they don't hesitate to call and check in if they have questions or we've a selected a service we wouldn't normally opt for. Suffice it to say, the staff at Family Paw is at the top of their game. They treat our pets as their own. The service is truly above and beyond, and for that we are not only so appreciative but remain very loyal customers.

Posted store hours showed open until 6 PM but we came at 5pm and was closed. Not a way to run a…read morebusiness or attract customers.

Barbie and her team have been watching our dogs since we moved here last year. We both travel for…read morework frequently and try not to overlap our travels, but sometimes we need sitters last minute. Barbies ladies never disappoint, and are always so accommodating. Our dogs love them too, especially Geri and Caroline. They are always on time, and very reliable. We've never had an issue with this service. We have 3 Pomeranians and 2 cats, and they are not an easy group. One dog needs meds, and the other two are defiant and have very stubborn personalities. The cats try to run out the door every chance they get, so we know how much work they are all together. I highly recommend Barbie and her team, they are all really kind and wonderful people and have taken care of our animals exactly how we like. Highly recommend!

My Prince William & Prince Harry absolutely LOVE Barbie. I was given her name a few years ago from…read morea friend who has be using her for years. Barbie is very dependable, kind and she absolutely all her 4 legged furry clients ! I now never have to worry when I take a vacation or even a spur of the moment get away- I know she will be right there to watch after my little ones. Thanks Barbie- your the BEST

Sad that I have to come update my review after having such a great experience for the past two…read moreyears with Ananda. I schedule my next grooming a month in advance each time and wasn't advised Ananda was no longer there until I arrived for my appointment in April. I was very hesitant to let someone new groom my dog but was assured the owner knew how to cut him the way I liked and that she wasn't going anywhere so he'd have a consistent groomer. I shared pictures of inspo and detail on how I wanted him cut but when I picked him up he looked nothing like what I asked. I didn't make a fuss and just figured maybe it was my direction. The second time I again shared what i wanted and referenced the photos also sharing what I didn't like from the previous experience. This time, he came out looking worse. His face looked like a lemur but with a double chin of hair. Again, super far off from what I expected and I was immediately unhappy. Not to mention, at this appointment they raised their price again for the 3rd time in less than a year. I paid, tipped and went home. The more I looked at my dog the more disappointed I was to where I had to put clothes on him to help the bad cut. Finally, I decided to message the groomer and express my disappointment and asked if she could fix it before our vacation the upcoming weekend. When I took him in, the energy was off. It was as if she wasn't upset with me for asking her to fix the cut she messed up on. No apology or anything. I knew at that moment he wouldn't be returning here. Very disappointed in my service after being a returning customer every single month for the past 2 years. And then, I hadn't cancelled my upcoming appointment yet but I received a text from Barkingham saying due to "unforeseen circumstances" they cancelled Rocky's next appointment lol he wasn't returning anyway (clearly) but it's the energy I was referring to as if I did something wrong by nicely and respectfully sharing my dissatisfaction with a service I paid $80 for. Again, just extremely disappointed that I even gave this business my money had I known that I would be treated this way for voicing that I didn't like how they cut my dog when it wasn't what I asked for. If this is how customers will be treated I definitely recommend taking your business elsewhere. It's not right. The owners response is odd. I'm glad I have screenshot photos to show her actual response with no apology or offer for corrective appointment. It was me asking for it. No apology was provided when I reached out and no apology was provided in person. When I brought him to his first appointment after Ananda left and I was made aware in that moment I was assured you as the owner knew exactly how to cut him and exactly what I liked. The owner assured me he was in good hands and she wasn't going anywhere. So this response is odd. And a different groomer is for a sure a better fit and that was already my decision to make. However, paying $80 for an uneven cut with my dog looking like a lemur wasn't going to suffice so I asked to just have him evened out all around. Pictures won't even show how he was all chopped up under his neck. 1 photo is before he was corrected after the terrible cut and it's clear he looks choppy and not like I asked. The photos the owner mentioned are "after" the corrective cut are from a previous grooming clearly because how did his fur magically grow back in all around his face? This is false advertisement and I never consented to having these photos taken or posted online. Again, as all potential clients can see none of the response was ever communicated to me in the texts of our communication shown or in person hence my review. I've referred a number of people to this establishment and will ensure I provide everyone an update on this experience.

Definitely will be going back. Rebel is all nice and soft and they even made her a cute little…read moreornament

We've been bringing our pups here for quite some time now, and even though this location isn't…read moreclose to us, we're more than happy to make the drive. The staff does an incredible job caring for and watching over our dogs--they truly take pride in what they do. We've tried other doggie daycares in the past, and this one has been by far the best. Our pups are naturally very nervous and not big fans of people, but the team here has consistently gone above and beyond to build trust with them. Because of that patience and care, our dogs now look forward to their camp days, and we love being able to see them playing on the cameras. I feel completely comfortable recommending this place as a safe and caring environment for your pup. I know how difficult it can be to leave your babies in someone else's care, and this team truly puts our minds at ease. We genuinely enjoy this place and will continue to use their services.

Unfortunately, I did not have a good experience with Camp Bow Wow. I dropped off my two dogs around…read more10 AM for their first official day of camp. I completely understand that they were nervous in a new environment, but throughout the day, I repeatedly saw them sitting in the corner alone on the camera. I also never saw them drink water or go outside. Around 4:30 PM, I called to check on them and was told they had not had any water or used the restroom. I was then told they would try giving them water from a bottle, which left me wondering why that wasn't addressed earlier, especially after nearly seven hours. I left work immediately and came in because I simply wanted to see my dogs and make sure they were okay. While I understand I was frustrated, I was disappointed that my concerns felt secondary to explaining the situation and collecting payment. I was looking for accountability and reassurance, not excuses. I truly feel my dogs had a very stressful experience, and unfortunately, I will not be returning. This isn't about the $73. I would gladly pay for quality care. It's about feeling like I paid $73 for my dogs to spend the day frightened, isolated, and without adequate attention to their basic needs. I genuinely wish the situation had been handled differently.

My Border Collie has been going to BarxParx for six years, and at this point it truly feels like…read morehis second home. He goes to daycare while I'm at work, boards there when I travel, and gets groomed there as well. I trust the team completely with his care, which says a lot when you're handing over a member of your family. The staff is always friendly, attentive, and genuinely cares about the dogs. They do a great job keeping pet parents informed and will reach out if they notice anything out of the ordinary, even something as minor as an upset stomach. I really appreciate knowing that they're paying attention and that my border collie isn't just another dog in the yard. I also want to give a special shout-out to managers Aurora and Stef. They've always been wonderful, helpful, and incredibly caring with my boy over the years. I personally appreciate the care BarxParx takes with assessments and safety. When you're trusting a facility with your dog, you want to know they're being thoughtful about which dogs are in the daycare environment and making everyone's safety a priority. After six years of daycare, I can confidently say my border collie is treated like family here. He loves BarxParx, and so do I.

I just had the strangest customer interaction here.. I couldn't tell if the employee had too much…read morecoffee or was straight up being passive aggressive because I showed up to the wrong place and it felt like she was trying to kick me out, even if I showed up to the wrong place I did inquire about the services barx parx could provide me, which I mentioned doggy day care but she said that the services provided there were "totally different" than the other doggy care place. I appreciate the manager apologizing but l I was met with a tone of hostility by the staff member

Amazing service 100% of the time! My pup loves the walks! She sits by door waiting every Monday,…read moreWednesday and Friday! But i recently had to fly out of town unexpectedly and didn't want to board her with this respiratory virus going around. I was able to book them to sit for me in a matter of minutes and turned out to be only a portion of what it costs to board her.

I could not imagine boarding my pets anywhere else. Sybil owns many of her own beagles and will…read moretreat any of your animals as if there were hers. She's very attentive and caring.

Vago had an amazing boarding experience! He got along great with the other dogs, and I was…read morecompletely stress-free knowing he was being well cared for. What I appreciated most were the updates, pictures, and communication throughout his stay, something many boarding facilities don't provide. The best part was that Vago celebrated his birthday while he was there! The staff made it special and sent me adorable pictures. Thank you for treating my fur baby like family. Highly recommend!

We recently brought our pup Beary to Buddies on a recent trip out to Vegas and I gotta say, we were…read moreso happy with our decision to board him there! Originally, we had a reservation back home with our normal pet resort, but didn't want to be away from Beary for so long; We often have to drop him off a day before our trip and don't pick him up again until the day after we get back, so that's an extra two days without the little guy (and two extra days of boarding to boot). So we looked into the possibility of boarding him close to our hotel while we were in town. A family member sent us a recommendation to go to Buddies and my wife reached out to ask about vacancy for the weekend and the owners got back to us right away to let us know they would be able to take him in and walked her through the process of submitting all the necessary documentation and clearing him to stay. Our little guy is not fixed yet, so unfortunately, he was unable to be group boarded (which is typcial). Check-in was a breeze, and He had a nice large play area to have all to himself and was boarded in a private suite. They also took him out for a walk twice a day while he was there, as well as playtime with the staff constantly. What was really awesome was that they would send us pics of him during his walks, playtime, and before bedtime. It was really awesome to get the periodic updates...which really put us (especially the kids) at ease. And it was really reassuring to know he was close by to us. Staff was super nice and friendly. The consistent updates really made an enormous difference for us. Our usual resort does not do that...so that put them way above. They seemed to genuinely enjoy Beary's company. We would DEFINITELY bring him back here again on future trips (and that is more often than not) and I wish they were located close to home...or that we lived in Vegas so we could bring him more often...wishful thinking =p

Pets R Family is reliable, professional, and caring with our pet. Scott has been checking in on our…read morebest feline friend and home when we are away for almost seven years and we couldn't be happier. The professionalism from Pets R Family was evident right away. Before the first time Scott sat for us he came over to get all of the information he'd need to care for our pet and home. He asked about our vet, emergency contact numbers, water preference, foods, etc. For our home he asked about things like the trash schedule and mailbox location. I know many people like boarding their pets, but I love the convenience of having my pet cared for in our home where he feels safe and comfortable. I love that I don't have to drop off and pickup, especially for early morning departures and late returns. In the past boarding meant parting with my pet the night before a trip. Now I just leave for my trip knowing my pet will be checked on. So easy! Scheduling sitting is so easy. We had the initial meeting years ago and now I just text Scott the dates we need him. He has always been available and has never left me scrambling to find another option. When I'm away I get occasional texts letting me know that all is well. When I was nearing my due date with my daughter I asked Scott to be "on call" and he was happy to do so. So when it was time to head to the hospital all I had to do was text Scott. It was such a relief to know that my pet and home would be watched over. When I return from trips I always return to a happy, cared for pet and my home as I left it. I feel very lucky to have found Pets R Family Too. I highly recommend this company!

I am very glad I discovered Pets R Family Too!!! They are great! Thanks Scott!!!…read more I usually board my dogs, when I am out of town, and I always choose top of the line places, but they always come home stressed and tired. This time I was away in Europe for 10 days, and decided to hire Pets R Family Too and see how it goes. They first of all came to visit to see and meet the dogs and understand requirements. Then we discussed the price and schedule. As I left I was a bit nervous, but they were in constant touch over the email, which helped put me at ease. When I got home, my dogs were happy to see me, but they were also relaxed. I could not believe it! My house was also in order with zero accidents!!! Overall-Scott and Kim are great and I am looking forward to work with them in the future!