Stopped here to grab some breakfast before hitting the road for the long drive home. We just wanted…read morea couple of bagels and some coffee, thought it would only take a few minutes but luckily we didn't have any coins smaller than quarters for the parking meter or we would have run out of time waiting. Walked in to the very small space and were told we needed to order online, so we got out our phones and scanned one of the many QR code signs posted on every surface anordered - two bagels, one with cream cheese and the other with butter. He confirmed he received the orders immediately- even before the payment had gone through. That seemed like a good sign. We waited and watched while he made salads and other orders for people who presumably ordered online before us, but didn't come in to pick up while we were there. Eventually he made our bagels, put them in cardboard baskets, covered them with aluminum foil (not sure why we needed that cardboard waste -- would have been happy with my bagel just wrapped in foil), covered them with paper towels, put them each in separate paper bags, and placed them on the counter while calling our names (even though we were the only people in the place and he had confirmed he knew who we were when he received the order). We took the bagels and walked across the street and got our coffees from the cute cat cafe with the friendly staff. Hit the road, and pulled out our bagels in the car. First bite was so bad that I tossed the rest of the bagel back in the bag... it was so crunchy it was more of a thick bagel chip, and shards of bagel stuck between my teeth like splinters. Certainly one-of-a-kind, I've never had another bagel like it. About 10 miles later I was hungry enough to get the bagel out and try again... this time I kneaded it through the aluminum foil a bit to bread it up first. It was still very crunchy and sharp, but there were some softer bits toward the middle. There wasn't much flavor, except where it was drenched in butter (and those bites tasted like butter, which isn't a bad taste I guess).
TLDR, if you want bagels in Winchester WV skip this place and go to Sclafani's.