Clerk very friendly. Place dirty. Not stocked up with snacks. Old expired items. Gas pumping area very dirty. Smells like dog poop

i usually don't care if they don't greet you or not but terrible customer service. ask them a question, no reply. i'm not sure if he heard me or just decided not to answer but i bought a soda, i couldn't find any straws and didn't give you a straw when i asked for it. i can only assume they were out. read more

7-Eleven - big gulp - Convenience Stores Near Me - Whittier, California

I used to love this place came here all the time. The cashiers they used to have were great. Now they got some new guy in there and it's gone down hill ever since. That cashier stole my money. I paid with my card for gas, I go out to pump gas and the gas comes out real slow. I only get about 69 cents of gas. I go in to ask the cashier what's up. He looks at me like I am bothering him says it happens all the time you will get a refund on your card later. I don't like it but I say fine. 2 weeks later and still no refund. He stole my money and I will be filing a report on him. So not go there, do not trust them with your card read more

Not the most pleasant 7-Eleven store experience. Outside the store was fine. Even got me a discount of 11 cents per gallon for being a 7-Rewards member. Inside the store, it looked fine merchandise wise. Store was stocked well. Food on the grill and in the display case looked quite old. Did not dare buy a slice of pizza. Customer service was mediocre. No greeting or smile. Hey that goes a long way to having regular customers. read more

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I have been very disappointed to see how irresponsible the staff are here when it comes to the proper measurements businesses should be taking in response to covid-19. I have yet to see an employee here with some type of mask on during any of my visits. As you can see they do not wear gloves either. Which is fine as a cashier only, but this worker went from serving hot dogs, back to the cashier, to stocking items, to sweeping , all while not stopping to wash his hands in between (or at least sanitize), AGAIN, with NO gloves! To make matters worse, i have never seen them enforce social distancing guidelines while i have been waiting in line. This specific store gets quite packed on the inside often, and they take no action to ensure safety. Also, the employees here are extremely rude. They do not have any consideration when it comes to your time. I have waited at the register here several times while the workers will be on their cell phones, laughing and talking with each other, or doing meaningless things when their are customers. 7- eleven, i really hope you see this and take all this into consideration and make positive changes. Most importantly, we need help slowing the spread of this virus- your participation in this is VITAL! read more

7-Eleven - a cash register and a cash register in a grocery store - Convenience Stores Near Me - Whittier, California

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I tried to pump gas here on Thursday morning, the first pump took my card but no gas came out so I tried another one and the same thing happened which should have tipped me off in the first place and now I have two unauthorized charges for $100 on my card!!! Be careful using the pumps here. !! Which I'm sure is not the employees fault or anything like that but still just be careful read more

Wonderful service. We came here after going to another 7-Eleven that appeared to be closed for cleaning. We also came to this one and they were also cleaning or maybe, I guess, the 7-Elevens were having a pow wow? I'm not sure. He was very helpful to us he cleaned up very quick told us would be just about 5 minutes, he called us in, and made sure we were set to go. read more

Gas is cheaper than nearby locations but as other reviewers mentioned, bad customer service. Each time I stop inside, I end up waiting for the guy at the counter to finish checking his cell phone. Tip: just come here for the gas without going inside. read more

DO NOT USE THE ATM MACHINE. I withdrew money one day, the next my card was duplicated. Bank confirmed it was their machine. Only placed I used my brand new card. I went to check the machine and the cashier wouldn't look me in the face. read more

My daughter ordered snacks for delivery. She got chicken wings and they were rancid, she gave me one to try and indeed they were rancid, awful. She also got a couple of 7-Eleven brand coconut waters but unfortunately the taste was awful. She also got me a coffee but now I'm afraid of drinking it. I used to love 7-Eleven, their coffee was the best and their snacks too but now it's definitely not the same read more

So, I can't tell you how long I've noticed being shorted for the change that I'm owed when breaking a bill, at this 7-Eleven location. I never really said anything to the employee when it's happened before, because I'm usually not thinking about the situation until it's too late to say anything. However I finally questioned the guy at the counter, and when I told him that I was supposed to be getting 32 cents back, not ust a quarter, his lame half-assed excuse to me was "oh, we don't have change, I'll give it to you next time.". I was so shocked by his answer I kind of just walked away in annoyance. I know it's not much money to not get back, but it's the fact that it's practically every time I come in and pay cash. I've even had them short me on gas after asking them to put the remainder, of however much money I gave them, on the pump from whatever I bought in the store. I wonder how much money they have stolen over the years they have been in business, just with their little change game. read more

I bought 2 slices of pizza. I took a bite out of 1 and it was really hard. I went to return it and the guy was super polite and understanding. He quickly made a new pizza and gave me 2 fresh slices. I was really surprised but happy he went out of his way. read more

I go to this 7-11 all the time since it's in my neighborhood. Mainly for gas and iced coffee. Employees are not the friendliest, some better than others. Also not very clean at times. The most frustrating part is they don't follow company promotions. For instance, since the $.99 any size iced coffee promotion, they suddenly have been out of their xl size iced coffee cups. And if you use a big gulp cup which is the same exact size, currently also $99.....they charge the full xl iced coffee ($2.99). Still not a lot of money, but they're not honoring the advertised price. read more

7-Eleven - a sign advertising cold brew coffee - Convenience Stores Near Me - Whittier, California

Really disappointed with the customer service, I understand if there's only one person taking over two registers or if it's so busy he can't attend me asap I get it but if I'm standing there waiting to be rung up when there is no customers behind me and a employee is LITERALLY watching a video on their phone while I'm standing there for a good 30 seconds just waiting to be rung up is just plain ridiculous. read more

7-Eleven - He seen me walk towards the register and just goes on about his video. Just plain rude. - Convenience Stores Near Me - Whittier, California

I wouldn't come here again if it was $1 a gallon for gas. The guys who work inside are rude and absent and when i fill up here, my car has 268 miles to E. When i fill up anywhere else, I get 345 miles to E. I'm paying the same too. They're screwing people over here and I would recommend never coming to 7-11 especially for gas read more

I work near by and usually come for a 12 pack of soda which is $10 each ( ridiculous) but it's near by and convenient. They recently had a sale of 2/$13 and charged my coworker that a few days prior. But I went in today and the sign was still up but and the guy in the front was completely rude and did not honor the deal as he did a few days ago. He kept telling me I had to buy 4 packs in which My coworker and I had to explain to him what the sign said and we had to wait for his manager to come who was even more rude and didn't want to give me a refund ( said he couldn't) but still ended up doing it so he lied about not being able to. I would NOT recommend coming to this 7-eleven unless you want to be treated in a rude manor where you might have to be rude back. read more

this place is disgusting!! if the guy at the counter would get off the phone and clean the soda machine area then maybe there would not be all kinds of ( small flys) everywhere!!! no stars read more

The dude working the late night shift is extremely rude. There has been times where he doesn't want to give me my change back. I have to literally ask for my change back and even then he will short me something and I end up walking up pissed off. Last night this guy accused me of stealing beer the night before and pushed me as I walked up to buy a jug of water. A jug of water is literally the only thing I ever buy. I live down the street and it is extremely convenient. I now refuse to show up there at night. I will say that the main daytime dude is chill to my girlfriend and I. read more

Was there for some gas and lotto tickets. Took forever to get helped, apparently they were having trouble with the cash register.

Came here for the first time to get gas. Prices were lower that a lot of places around. I was hesitant to get gas from here because I've always stuck to certain gas stations, but that gas seems to be good! It is lasting me and I'm not just burning through it. Now I can fill up my car here and get snacks or a drink at the same time. Perfect combo of a 7-eleven and gas. read more

Singh, the clerk is a rude one! Apparently only the 91 gas button is working. Didn't have the common courtesy to tell me or other paying customers about the inconvenienece. We all looked baffled at the pump, 5 minutes and only $1 went in the tank?!?!?!. TF! I go in to get my change from prepaid, I only put in $8 out of $30. I'd be there all day if I didnt go in and ask for my change. He snatched my receipt from hand. I snatched it back! These 7eleven clerks have to work on their customer service skills. We're paying customers. I don't expect back flips or whatever but at least basic customer skills that show some type of appreciation. Ugh I'm so frustrated. I kept it cool for as long as I could until the receipt was snatched from my hand like a damn child read more

I've never written a review.. or even have much Social media to post this !! Took my boys to 7/11 today.. always gone til this 7/11 but will never go back... I also always give homeless money and respect them a lot but today at 7/11 there was a homeless lady in 7/11 by the slurpy machines.. getting soda without a mask on just in her hand.. Then she walks through my kids and I before I even noticed.. so I move my kids out of the way and we end up getting in line behind her but very distant.. the man behind ringing her up doesn't even ask her to put it on or refuse service to her or kick her out when she first walked it.. this is still a pandemic and I never really take my kids out so I thought a slurpy would be fun to go get not knowing we'd be that exposed !! Shame on you 7/11 you genuinely disappointed me ! read more

I was just sold one of the absolute worst burgers here. Seriously considered a health risk. read more

7-Eleven - Brown stale cheese. Stale and dry bread. Undercooked and dry meat. Had to leave been left out for a long time at one point. - Convenience Stores Near Me - Whittier, California

Pretty standard 7-11 here. They have all the stuff a normal 7-11 has. They do have orange bang here in the soda fountain (which the nearby 7-11 on leffingwell does not). The store is also pretty clean. Usually being run by the same two male employees... They are polite and helpful. read more

7-Eleven - a 7 - eleven logo on a green background - Convenience Stores Near Me - Whittier, California

If you want to catch COVID come here the employees and the owners do not wear masks. Have to reminding the employee and owner about the mask he got very upset and words were exchanged. Needless to say I will never visit this place ever again. They're also not very sanitary I've seen them touch their face and food so good luck with this place. read more

There is one horrible employee at this 7-11. I do not know his name but he is so rude. A friend of mine walked in one night and he loudly made a comment due to someone walking in who was a little "out there." His comment was, "I hope the Taliban will come here and blow up all the Americans." My friend couldn't believe he said that and when she commented to him how what he said was uncalled for he kicked her out of the store. I have gone in there and he is just horribly rude. Will not be doing business there again. Follow up in January 2016. A few months, prior to today, I sent a message to 7-11 corporation regarding the employee and two weeks later he was let go. I am sure I was by far not the only one with a complaint. read more

Cashier need a day off and find a date he look so mad and hate his job very slow and lazy

Use to love this 7 eleven. Went there all the time as it is near my job so it's very convenient to stop by for coffee. The old worker was very very friendly, always asked me how i was, one time I even ran into him at a grocery store & he recognized me, but these new guys are just awful. There is never any coffee made. I will literally check 4 containers, all empty. I have had other customers make coffee for me or for each other because the employees don't do it. The last straw was today, there was actually coffee available. Grabbed my coffee & bread & went to pay. I am literally standing in front of the guy as he's on his phone with headphones on. He doesn't not bother to look up, I just stand & stand until finally he puts the phone down. Doesn't say a word, scans the stuff, doesn't tell me the total I just hand him a 5 dollar bill & he gives me my change. This place has really gone downhill. read more

I wish I didn't have to give one star!!! This short, bald, big bellyd guy who works their is so disrespectful! Not only to me but to my three children! It was simply a mistake that he didn't see my daughter was holding a big gulp in her hand, after I told him he forgot to ring her up, he went crazy on me! He was cussing, sayin "look at your fucking reciept!" After that I went off & told him how this was wrong & how he needs to be a gentleman towards single mothers & her kids! After I left, I looked at my receipt & he ripped me off about almost $5!!! So I called corporate & right away I received an Email on an apology & I get free gift cards but that's not what I want! What I want is for him to be repremanded!! What are the conquences for cussing at a lady & her kids & toss in her receipt at her & tossing a bag to me, so I can put my stuff in it! & by the way! The place is NASTY! DISGUSTING!! DIRTY!!!! Very unhealthy!!! So I called the board & my next step in the health department! All they gotta know is they messed with the wrong woman! I may not fight dirty anymore but I know how to play dirty this way! Maybe next time a Mother walks in with her 3 children they'll be alot more nice!!! Sorry Seven Eleven, but u did this & the person who is callin it all to shut u down is me, Linda Navejar!!!!!!!! I suggest you be careful who you give attitude towards & threats ... You all are very very VERY!!! unprofessional!!! Can't wait to hear from head quarters on what consequences took place with this matter ... Believe me, I will be callin for an update until somethin has changed or justice has been served ... Sincerely Linda Navejar read more

angry employees!!!! always talking in there language while im paying! never says hello!!! they look at you with anger!!!! why do they only hire there own kind people??? why do we return?? if 7 eleven treats customers like this we should not return!!! read more

Literally the rudest employees at this location. Sorry to interrupt your YouTube videos your watching but I'd like to pay for my gas and snacks. Don't bother spending your money here. read more

This is one of my favorite 7-11's! The employees and manager run this store with great teamwork. It's one of the cleaner and better stocked 7-11's I have ever came across...and I've been to a multitude! The extra icing on the cake is the consistent friendliness and courtesy from the clerks. read more

No common courtesy in this place. I say hello and thank you and not a single word from these people. Asked my little brother if he wanted a cookie thinking it would be free and charged him without letting him know it was payed for. He was 11 and the cookie was also expired. Do this to me or another grownup and it would've gone different. Not surprised at all with all these bad reviews. Watch out for these people they're slick. read more

Chris is by far the best 7-11 employee I have ever Met. Always greets me in the morning with a smile. Remembers me when I come in and is always efficient when I'm in a rush. He needs a raise! People like him make customers wanting to keep coming back. read more

The 5 stars is mainly due to the night cashier Chris! Me and my boyfriend usually go in pretty late and buy water or snacks and Chris is always so helpful and positive. The selection is also great, this will be our regular 7/11 now because of Chris's great customer service! read more

As before standard 7 but the service I got was a different from the other guy. The male employees seemed to be arguing and when I had a question he got angry. I ignored it paid for my stuff and had my money thrown into my hand as if he was pissed at me. Leaving I turn back and see this guy glaring at me. I don't understand what's up his but totally unnecessary. read more