So, I stopped at this location today. 4660 Princess Anne in Virginia Beach. I purchased a cheeseburger then inquired if I could use the restroom.
The clerk behind the counter said they don't have public restrooms. She suggested that I ask the manager. I did, an elderly lady sitting in her office, to "busy" to come see what the question was. Her name is Doris. I asked her could I use the restroom. She said they don't have a restroom for the pubic. I told her I'm pretty sure that if you serve hot food and drinks, you have to supply a facility. She said they do not. Again I stated I think you do.
So, I made a few phone calls to Virginia Beach zoning/planning/ etc... and found out through zoning that they do in fact, according to the Virginia Plumbing Code section 403.3, have to supply a restroom.
I called the store, spoke t Doris. Doris is adamant that they do not have to supply a restroom and she has had that cleared with building and department of agriculture....?? huh?! Department of Agriculture you say.
Long story short, she thinks she is above local codes. I told her instead of arguing with her, (5 minute conversation at this point) how about you give me your corporate number and I'll speak to them....mysteriously, we were somehow disconnected....well, not really disconnected but she was just not responding.
So I called 7-11 Corporate. Nice people, though I'm not Hindu or Indian, we muddled through the problem of Doris and that location NOT having to follow local codes. Someone from their corporate called back saying they will follow up on this. (had to ensure the spelling of my name I think)
I guess I'll cruise back by this location and get the correct numbers from outside the building.
In the meantime, general public...you are good enough to spend your money there but certainly not good enough to use their restroom. We are a dirty class of people, we patrons. read more