The man I think is the owner is very rude. He was speaking in a language I did not understand. He only used one bag which broke and told me he would have to charge me for more bags. If he would buy better bags he would not have the problem. He said the bags are not reliable. I said then you should use two. read more

Literally the slowest lady ever working tonight not friendly AT ALL!! Lazy , very very lazy .... She did not want to be there at all. We were filling up wanted to get some snacks use the restroom- she rudely stated there is no working restroom here! I was like we are filling up getting snacks he just needs to use the restroom - she said "it doesn't work" Ok for health code IT HAS TO WORk She was nasty rude don't go here read more

( First Visiting 12/10/24 ) The service is excellent and the flavor of the Pina Colada, taste sweet, but there are various flavors is hard to choose, since I chose the Pina Colada, the flavor is so tasty, and there are a lot of options is also hard for me to choose, I'll have to give it a 10/10 but, excellent service! :D read more

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Older wo.an is rude ... either singing or on the phone .... suggested today she get off the phone and deal with the line and treating customers the way we should ... she stated it was an emergency ... well she must have a lot of emergencies cause she's on the phone almost every time I go in ...had to ask for scratchers multiple times because she's not paying attention. I know a lot of toro residents who won't go in there anymore and I am going back to be one of them. Our neighborhood but not our store. read more

Filled up my truck, bought some snacks for my kiddos, asked if I could purchase a couple of paper cups to put the snacks in for my young kids... he told me I'd have to buy the coffee as well just to get the cups. Done coming here. read more

Like how someone treats service staff, I've found a great way of judging a retailer's ethics is by how they interact with their vendors/suppliers. The franchisees of this location are pretty terrible with theirs. I say this as a customer; there have been a few times I've stopped in and observed one of the older man or woman being rude and condescending to delivery or sales guys then immediately turn around and switch up their tone with me, like I'm oblivious to their behavior. This kind of thing bugs me, I figure it might bother others as well. read more

7-Eleven - Waits for a wildfire to come through then... "WHAT PRICE GOUGING?!?" - Convenience Stores Near Me - Salinas, California

The people who work there are Very rude. Take a long time to acknowledge at your standing in front of them with items why they stare at their cell phones, . Don't know how they can stay in business as they are extremely disrespectful to anybody that walks in don't even acknowledge you. read more

This 7-11 is terrible. The clerk is so rude during weekday afternoons like she acts like she is the smartest one in the room and everyone is is just a waste of space! read more

Been coming to this 711 for 20 years the two older people are great, But I went there the other night with my GF and the younger new guy was being racist towards her wouldn't speak english to us while being on the phone. Extremely disappointment read more

Worst experience at a 711 ever!!! The lady at the store was hovering over my teenage daughter pouring herself an iced coffee! I watched her for a couple seconds watch my daughter and told her not to be watching my child when I'm there! We walked out left our stuff on the counter and she threaded calling the police because of a coffee I made and left there. Point is she hovered over my peo, this is so disrespectful !! Never again will we go back read more

The staff is polite, friendly, and helpful. Their coffee and mini chocolate doughnuts are delicious and affordable. Their store carries a wide variety of items, both food and everyday ones, that are very good in a pinch. read more

I go in there every Wednesday during work. Yes, the lady sings all the time and the man won't give you the time of day but what's worst is they have no food! The pizza, the chicken strips, the mini tacos are never there. I asked the lady about it and se just stared at me. Hey, I admit I love 7-11 food. Why can't I get any? read more

The worst customer service! There was no sign that pump #7 was out, when I went in he got mad that I didn't use the credit card machine rather than pester him. There are no stickers that the pumps were newly calibrated. Ugh! The worst! read more

I won't even give them a star , i am not complaining about the store the new employee sandeep is so mean and rude to every body , Every time I go to the store he looked at me in a wired way as he wants to start a fight please calm down guy smile and stay happy no need to be crumpy. Very poor customer service read more

The Indian lady has no business being behind the counter. She has poor customer service. One day she can be singing in a good mood, the next day on her cell phone completely distracted. The last time I went in, she was on her cell while on the register. I was buying two 5 hour energy drinks that was on special 2/$5. She proceeded to argue with me that they were 2/$6. I told her to look at her sign but she refused and continued arguing with me while the line of guys waiting to get propane continued growing. I finally told her I was finished arguing with her over a dollar and left absolutely furious. If you are looking for good customer service in the Toro Park Shopping Center, go to Lopez Taqueria for dairy, snacks and spirits. read more

The cashier Sandeep was rude. Epic fail I love Monterey and 7-11 but this guy needs to not work customer service.

Best 7/11 within 100 miles I guarantee you that. Clean and the folks are super nice. They have everything you can think of and more and the best beer and wine selection in any 7/11 as well. read more

I'm the Duke of 7/ 11 lol okay... They have a bit of a variety but no gumballs :( read more

I have several good memories at this 711. Ever since I went to elementary school a lot of my friends lived in Toro Park, we'd stop by this 711 to grab snacks like Big League Chew, Sunflower seeds and those gum pieces they sell by the piece you know the ones that came wrapped individually grape, apple and original kind of hard to find these days except for the Dubble Bubble kind... I think the brand was Super Bubble and they were longer than the Dubble Bubble kind. Oh and Slurpees galore here... sometimes we'd stop before Softball games too. I was on the Angels for a year and then I stuck to what I was better at tennis. read more

I wish I could give this place less than a single star. The woman was standing behind the counter on her personal cell phone while I was trying to process a transaction with my debit card, she wasn't able to help me due to the fact that I was on her time. She stood on her personal phone call for 3 min until I finally walked out. I visited the establishment 5/5/15 at 7:30pm. I hope the franchise owner looks long and hard at the ignorant, snide fools that they let operate their place of business. I will def be contacting management. read more

This 7-11 has a great staff with the exception of a guy that wouldn't sell me tobacco despite knowing I was well above the legal age simply because when he swiped my expired license (hospital recently lost my wallet) it was invalid. Well no shit, it is expired. I thought he would use his brain and look at the date, do some basic math and it would be done. But nope, refused to sell to me and then when my older brother offered to make the purchase with his ID, he still refused. But I can't hold the entire staff accountable for the complete idiocy of a single individual. Other than him everyone else is friendly and they always have what I come for! read more

The store is in a good location. What annoys me is the singing by the owner when I go into buy something. It has the habit of making me feel very uncomfortable. read more

I had the worst customer experience of my life at this store! I've been stopping at this store for over two years since is on my way home. The older Indian man who works there has never acknowledged me ever in two years but I didn't take it personally, until today when the gas pump didn't work so I had to pay upfront. No problem there but i get back to the pump and there's no money added to it. I went to talk to the attendant and omg ! He didn't even try to explain to me what was going on and told me I needed to pay again ... so I did and had the same issue. This happen one more time and I was already getting frustrated, since this very unhappy man does not want to take the time to explain what is going on! Since he couldn't bother to talk to me he just told me to GTFO like if I were a stray dog being push put of the store. Seriously, I hope that if that man reads this, he can realize what a negative impact he's having on/with people. Bottom line is I lost 25 mins that morning and he lost my whole family as customers. I hope you learn to treat people nicely some day Mister! read more

Probably the rudest service and most over priced store ever if I could give it zero stars I would

2 small slurpees totaled 2.77, thief behind the counter said it was $3, I handed him a $10 he gave me back $7. Never coming here again, hope the few cents you kept is worth being labeled A thief. read more

It was my first time coming here and it was the worst experience I've ever had in my life. I work in management in retail and I'm all about customer service. I payed $30 and the pumped only $29.03 so I went back to get my change and an older man told me the pump was close and couldn't give me my change, I didn't understand that part so asked him if I could give that change for somebody else to pump in back of me or for him to give me something for that amount,, I was agitated with his attitude and would of let it go but he was so rude. He started screaming he wasn't going to give me the money because the pump was closed!! FOR GOODNESS SAKE!! This is the United States of America!! He called me an asshole and told me to never go back into his store. I would not go back even if he paid me. I don't support business that don't provide proper customer service and scream at their customers. Don't go there. read more

The toro 711 is a classic monument in everyone's childhood in salinas. Recently in the past year or two the new ownership has driven off the good vibe. Hasn't been the same... read more