Old Lady with Russian accent very rude very rude. I asked her a question and she tries to give you rude dumb answers. Never going here again. Shame on you lady read more

This place is terrible. Won't sell ice for my water bottles. They had me locked out of the doors.

It's not open 24/7 like they advertised. I come at 12am before my trip home from work and they are always closed. Please update your hours so I know not to stop here read more

Does not have a microwave for outside food, recommend AMPM down the street Over all disappointed read more

What the heck. No coffee ready. No sign on restroom a available yet they have 2 OF THEM ! FLAVORED COFFEE LUKEWARM?! And it has a 76 gas. Wow this gives a bad reputation. Now I have a lot of Indian friends and they are very friendly and good customer service the guy here needs training! This is the second time I have had lukewarm customer service. The proprietor needs to realize there is a AM&PM on the otherside,of the bridge and a Circle K just a 1/8 of a mile down rosecrans ave. Clean up your act your a new 7 Eleven act it show it or close it! read more

7-Eleven - This need to clean up its act and have things customers need - Convenience Stores Near Me - Norwalk, California

If you need a gas station with a bathroom DONT COME HERE apparently they don't have a bathroom read more

7-Eleven - the front of a convenience store - Convenience Stores Near Me - Norwalk, California

Don't bother stopping here to use restroom not available to public and very rude,very dirty

Parked my truck and some weirdo was staring at me and he did not inform me until I walked into the store that I could not park there, even though there was no sign of sort. He refused my business and was screaming at me in front of his workers. He could have nicely told me to move but decided to act up. Cant even get a big gulp anymore in 2024. Not only that, the place smelled like something died in there and there was a homeless guy outside. I have not been this disappointed since Trump was robbed of the 2020 election. My hairs are turning gray just thinking about this unfortunate situation. I wont be able to leave my house for the next week because I am currently traumatized, i need to quarantine. My feelings are deeply hurt and i demand an apology read more

DO NOT GO HERE. 0/5 this 711/76 has to be one of the WORST places I have ever been two. Not only did all the MALE employees started yelling at me as well as my cousin. The owner or manager what ever he is was cursing at me and calling me names for wanting a refund on a propane tank that was purchased 3 hours before the problem he followed me out side yelled out stuff to me and my cousin as well as getting up in my face. All the employees were very disrespectful and the manager or the owner what ever he is clearly has something g against women because when my husband went the next day he was being nothing but helpful And respectful towards my husband. Shame on all of you. read more

Every other gas station in norwalk will kindly turn on the air and water for you if you ask nicely or buy anything. This gas station would rather see you stranded or force you to buy fuel or feed quarters into the machine. Even after I had bought 6 dollars worth of food the cashier still wanted me to pay for air and kept offering to change my dollars for quarters. Never been to a gas station that made me still pay for air even after buying anything. read more

i'm a regular here for snacks, but today my tpms came on so i stopped here for air. went inside and bought some drinks, kindly asked for the air to be turned on, and was told (rather rudely) i can't use the air pump unless i a) buy gas or b) pay $2 at the machine. mind you, i bought $8 in drinks, which is usually enough to satisfy the other stations in the area. the cashier was rude, and i wound up driving to work with a low tire because i wasted my time here. oh well, live and learn. read more

If your looking to be yelled at to leave the store because you are trying to count coins then don't come here, I came here today looking to put gas in my car with coins because any little bit helps. As I was counting my coins off to the side to not hold up the rest of the costumers I get told by a gentleman in a blue shirt who I believe is the owner that I need to get out of here, and that I cannot pay here with coins. I had them told him is this not legal tender? Again I only had 20$ in coins and after he told me that he proceded to comment "I don't know what is wrong with you people" and to "get the F out of here" I guess he wanted to show his racist side if that's what he was refreshing too. I would never come here again just because of how unprofessional the staff is. read more

tenía una emergencia hoy entré con 10 dlls en monedas para poner gas y un señor qe estaba ahí me dijo qe no aceptaba eso y me las tiró en la entrada fue muy rasista me sentí mui mal incluso me amenaso con un taiser po favor yo voy todos los días ahí cambien ese señor tengo videos de lo rasistas qe son read more

7-Eleven - Incluso me amenazo con un taiser - Convenience Stores Near Me - Norwalk, California

Had a bad experience, come here all the time, lady with black hair went off on me with a really bad attitude. Walked out and am going to give my business to the liquor store right behind them. Everyday 6 days a week I buy 3xl smart water an coffe or energy drink and a muscle milk and maybe a snack, that's roughly a $100 a week= $400 a month. Forget this place, only came for the points. read more

Every time I have stopped here on my way to work they are low on food like hotdogs and wings! At times the store is a mess! Customer service is very poor! I had a difficult time parking my car because I was told by an employee, That the space I parked in was for staff only, even though there were no signs or posts to confirm that! Just a sign that said "7/11 parking only" If I could I'd give it zero stars read more

Staff at this location are always kind to me. They have good variety of snacks, beverages, and other necessities. Stop by and check for yourself. read more

I went inside to ask to turn on the air pump for my tire and the guy inside was being very rude and was making us pay $2 for air and that he wouldn't turn it on because it was the law to pay for it even if we woulda gotten gas. read more

Please Stay Away From This 7-11 walked in to Buy a Can Soda for $1.60 and brought my own cup in for ICE and Told Cashier I have my own cup with ICE and cashier wanted to charge me for ICE WHAT!! NO Way So I didn't want the ICE and dumped it out and didn't pay Owner/Management asked me "Why Did You Dump Out Ice" I told Owner I'm not paying for ICE when I'm buying a Can Soda. The Owner/Manager asked me to leave. He was Upset. I drove a half mile down and bought a Can Soda with Free ICE @ the next 711. The Employee Are Mean read more

This 711 sucks do not stop here for gas or anything else the manager is rude af. Everything they have is old and cold just keep driving to the next one. Some people forget their customers is what keeps them open. Do not spend your money here read more

Don't go that place if you are 7reward member bcz I redeem my point . They used my point and fail to give me cup . Said they don't have it . Asking the orther size cup but they refuse me says that's big cup can't give then why you used my point I asked the guy named SAM he starting yelling on me very disappointed . I m also a manager of 7-11 . Not accepting that kind of manner or behavior they should know or learn how to do the customer service read more

Gave 2stars just to be niceWent in because I wanted something to snack on and I honestly got upset because I was not able to pay with my phone. The machine kept saying declined and what upset me Is the weather employee told me very rudely it's declined as if I would use a card that didn't have money to pay 20 something bucks. I attempted three times and three times it declined. Pulled out same card out of wallet and worked. Told employee that maybe they should fix the machine instead of being kind and agreeing with me he got even a worse face. Just the way that you have a sign that says you cannot use the restroom put a sign that says your Apple Pay or Samsung pay does not work and don't make your customers feel or try to make your customers feel like they're using a card that has no money that is very rude. Yet again there is a reason why these people work here wish you guys well. read more

Don't come here. 7 months pregnant. Stopped to fill up our tank. Went inside, there's clearly a restroom, easy and public access for the main area of the gas station. No women at all present only one man with a deep accent. Nobody in the entire gas station! Rude old man Said I could not use the restroom. Take your money and business elsewhere. I know that next time I come through here I'll be going to the Arco instead. read more

Just not coming to this place no more I was putting gas to my car and of course some times u need to go the restroom but they don't let you in be prepared your customers need to use the restroom some times put some hand sanitizer soup clean your spot with sanitizer read more

Incredibly rude service and attempt to overcharge On Wednesday morning, February 13, 2019, I was making the long trek north to LA in rush hour traffic for a business meeting when I decided to pull off the 5 freeway to visit 7-Eleven and purchase a snack. It was 8:15 am. As I walked up to the front of the store, I put some trash into the trash can. To my horror, I accidently dropped my cell phone into the receptacle along with my trash. I had to reach to the bottom of the can to find my phone and both my hand and phone came out wet and very dirty. When I entered the store, the cashier acknowledged me by saying, "did you drop your phone into the trash?" I said yes, holding my dripping wet phone and hand slightly away from my body, and asked her if I could please be directed to the restroom. The cashier (I overheard another customer call her Amy) said to me, with a look of distain, "the bathrooms are for paying customers only". WOW. I would have expected her to perhaps offer me a paper towel and/or immediately show me where the restroom was. Instead, she just stared at me after making her comment. I told her that was planning on buying something, but that I need to wash up first. She paused for another moment, then just said out loud four numbers. I took that to mean an entry code to the restroom, and went to look for the restroom to clean up my hand and phone. I selected a small cereal bar for my purchase, priced at $1.99. When I approached Amy at the cash register, she announced that the sale was $2.49. I let her know that the price was $1.99, and she became rude and told me that I was wrong. I said, "OK, I'll give this back to you then." and stepped away to pick out another item. Amy yelled out to me, in front of several other customers, "See, you are not a paying customer!" I was humiliated by her comment, yet still went to pick up another item, a small bag of trail mix, and went back to the register. The look that Amy gave me was one of scorn, and the treatment I received while I was at that 7-Eleven was such that I have never seen demonstrated by a service professional. I have no idea why I was treated so rudely, but I can say that I will NEVER again patronize that 7-Eleven. read more

No bathroom. This place looks like a great idea until you enter the store. The lady running the counter was kind of rude. It's shabby and a little dirty inside. I don't know why there's paper or something over the windows. Again... No bathroom. What kind of place off the freeway doesn't have a bathroom?!?! Go to the Arco. Not a lot better but cleaner and the lady is friendlier. read more

This is a newly opened 7-eleven location with a 76 gas station attached. So much better than the highly over priced Valero that was once housed here. Fuel prices are now more in line with surrounding stations in the area. I digress, this is a review of the convenience store. New businesses always have a few jitters when launching. This one is no different. Where I fault them is on the technical side. Making a purchase of a refill coffee and 3 candy bars (don't judge) became a chore of epic proportions. Their computers weren't coded correctly with prices on a promo item and this made checking out a 10 minute ordeal. The manager on duty was flustered, the counter folk were confused, and the guy on the phone helping the manager was of no help. The matter was resolved, with a promise of a future free coffee (yipee! /S). I've been is since then making simple purchases, with nothing remarkable to say. It's 7-eleven, what else is there to say? Oh yeah, I'm still waiting on my free coffee... read more

I wish I can put less than one star on this place. The person working the counter is the rudest woman I have ever encountered. After I asked to use the restroom she said is for customers only I need to purchase something I had already purchased gas in the parking lot. She did not believe me. The next person will probably defecate on her door front. read more

Absolute worst gas station I have ever encountered. Asked to use the restroom and the lady told me that they "don't have a public bathroom" What kind of gas station doesn't have a bathroom?! And what's worse, I SAW that they do have a bathroom and there's a sign that says it's out of order but after looking at other reviews it's been "out of order" for months!! This is garbage! read more

We came here on a road trip because my little sister was throwing up and we needed a bathroom. They would not let us use the bathroom even though we were planning on buying something. I came to leave a bad review because it's ridiculous that a gas station wouldn't have a bathroom for public use especially when we had a girl who was throwing up and needed a bathroom. As I read the other reviews I realized this is a common complaint with this place. This is absolutely ridiculous. We had to get back into the car and drive to another place that would let us use the bathroom. This is crazy. read more

Bastards charge for the air compressor! All gas stations need to provide free air and water... never coming here again!

Rude employees at this location. They also have broken soda and Slurpee machines. There is a restroom in the back, with employees that hung a sign saying out of service so they don't have to clean it. But watched as a friend of an employee wandered in and used the facility. Definitely avoid this location, read more

Wow, the staff lies! They have a huge sign up saying the bathroom is out of service. When I pressed about it, the girl told me "it's not a public bathroom". I said for customers only, right? She said "well...you'll need a key". Unbelievable. read more

Rude ass cashier! On a road trip up north, went in to use the restroom and get some snacks. There was a line for the restroom so we hit that first. Right as my brother emerged, the cashier straight-up GROWLED that the restroom was for customers only and if we weren't gonna buy anything then it wasn't for us. We had already used it by then--she had the entire time we stood in line to let us know but she didn't. Well, joke's on you, bitch. When you launched off at me, I was looking at my 7-Eleven app to use my rewards and then some, and after that rude as shit approach, I decided not to be a customer after all. I'll save my money for a better-run establishment. Get bent. read more

Don't go here with a face covering that is not a mask; they will extort you to buy their masks in order for you to even get gas; wouldn't turn on the pump and forced me to go inside; had my face covered but wasn't acceptable to them and forced me to buy their masks read more

Don't waste your time!!! Go elsewhere. On a road trip...oh look there's a 7/11 and 76, let's stop, put gas, bathroom and snack break. We stopped, while hubby filled up the tank I started to walk with my almost 81 year old grandpa inside to use the restroom and well me 7 months pregnant obviously had to go too. Walked inside and asked for the bathroom, didn't even finish my sentence when the lady behind the counter snapped at me saying they are out of order. How can such a new facility have the bathrooms out of order? And reading other reviews I guess they have two bathrooms and I guess they tell everyone they are out of order that's BS. Like we consumed $60 in gas and were going to consume at least $20 in snacks, we were not just stopping to use the bathroom. AVOID THIS PLACE AT AL COSTS!!! Lady behind the counter get off your lazy butt and go clean the bathrooms if they are really out of order. read more

For being a new build gas station it really sucks. It is not up to the standards of all 76 gas stations. Horrible horrible gas station

I was just there to get gas. Went into the store and picked $37 dollars worth of stuff. At the register, I tried paying with my Apple Card but the card system there kept asking for a four digit pin or number. Apple cards don't have numbers. After following the clerks orders, kept trying and trying for 10 minutes. Then used by BofA credit card with numbers and all and had the same problem. Tried again for another 10 minutes but again, did not work. I often stop by seven eleven in Gardena to get coffee and water and I never once had any problems using my Apple Card or credit card. Furthermore, no merchant I ever dealt with asked for a four digit pin or credit card number. My 20 minutes experience of trying to do something that was not required, or at least, I never had to do before. So, I told the clerk that I'm not going to purchase anything and started walking out. As I was about to exit, the clerk with no visible name, called me an ASSHOLE. I went back in and told him, what you call me and he stated, you heard what I called you. WOW. I don't ever recall someone ever calling me that. The clerk was clearly an Arab man. When I asked for his name he wouldn't give it to me. And when I told him again, why I left everything and walked out, he started getting more aggressive. I had to tell him to just calm down. I know with this coronavirus crisis, everyone is on edge but if you are a service provider working at seven eleven, you can't be calling people ASSHOLES for whatever reason. Is it a cultural thing where certain immigrants like him treat customers like that. Is it accepted in there culture. I'm going to file a complaint with their corporate office. I rarely report anything to anyone because I have respect for working people but in this case it was so egregious. Whatever happened there today does not merit the clerk calling me an ASSHOLE. It's so appalling. I, for myself is going to boycott this gas station and seven eleven. I believe that if you don't like the service, then boycott that place and go elsewhere. But I am going to talk to the corporate office. Unbelievable.. I was going to post zero stars but I had to pick at least one to get it posted. read more

Terrible owner got mad at me and freaked out because I had too many creamers for the 13 large coffees I just bought. She got even more upset when I said merry Christmas. Smh!!!! read more

I just fueled up and they said the bathroom is out of service. They are full of crap and just don't want to serve their customers. Skip them read more

Honestly just had the worse customer service from a 7/11. I come in and ask the older guy that's behind the counter if they are still making food since no food was available. He then answers with a "no we're not". I then ask him oh ok when do you guys stop making them? He replies with "when they're done they're done. So I told him oh ok just asking since the lady that works there is always real nice and cooks food when people come in. Honestly, at the end of the day it's just food and can just go down the street to Jack in the box for some tacos but the fact that this guy responds with attitude is what crossed me the wrong way. If you are having a bad day, I understand but you need to provide the same mutual respect that is given to you. Answering to someone with no and it is what it is type of answers shows you don't care about the customer. If you are working here, you should know what times you stop voiding or making food. So next time how about telling the customer oh sorry we're out but if you come back tomorrow we start making them at so and so and finish around so and so. read more