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    7-Eleven

    4.3 (6 reviews)
    InexpensiveConvenience Stores
    Open • Open 24 hours

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    CVS Pharmacy

    CVS Pharmacy

    2.2(100 reviews)
    2.1 mi
    •$$

    This review is for the pharmacy. Complete incompetence in basic operations and customer service…read more I'm forced to transfer my prescriptions to a different location because there's no way in hell I'm dealing with these guys again. One strike is all they get. I just don't have the mental capacity for CVS to make my life harder. I had a refrigerated medication prescription come through to them on Friday. Today is Tuesday. I came on Saturday to pick it up, as it showed ready in my cvs app. I come down, wait in line, and was told that they couldn't give me my prescription because they had refrigeration issues. I said a call to let me know would have been considerate. Then I was asked to wait to the side to talk to the pharmacist. I wasn't causing a scene, I just wanted to know WHEN I could get my prescription and why they didn't give me a call to be considerate? The pharmacist and a tech both looked at me like I was there to raise hell. I wasn't. I was still being polite. I just wanted to know WHEN I could get my medicine. I asked the pharmacist if he could please call me when the prescription arrived. He took down my number. I found my prescription to show ready today. Would have never known had I not checked my app. Pharmacist never called. Nice. I also saw there was a second prescription transferred in the same date as my original medication- sitting in the app, unfilled. I have no idea what it was. But I click to fill it. Just in case. I get to the pharmacy this morning, wait in line, then was told my second prescription isn't ready. I ask what it is. Oh it's an accessory that goes with my first prescription, the medication won't work without it. I ask then why tf was THAT never filled? Why did I have to do it? And what would have happened had I not seen that in my app? You would have given me a medication that wouldn't have been able to be administered? A blank stare was what I received. Of course he doesn't know. Of course no accountability. I wait 10 minutes, get back in line and wait. Finally I'm outta there. Unless you're on top of your own medication being filled, skip this pharmacy. You can't trust them to do their basics and have some consideration of you and your time.

    I had such a great experience with Lisa, the pharmacist at CVS in Concord. She was incredibly…read morehelpful, patient, and kind throughout the whole process. She took the time to listen to my concerns, explain everything clearly, and make sure I understood what I needed to do. I really appreciated how caring and professional she was. Lisa truly went above and beyond to help me, and her kindness made what could have been a stressful experience so much easier. She is a wonderful pharmacist and a great representation of what excellent customer service should look like. Thank you so much, Lisa, for all your help!

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    7-Eleven - convenience - Updated October 2026

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