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7-Eleven

3.3 (3 reviews)
Open • Open 24 hours

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Starbucks - Mango Strawberry Energy Refresher

Starbucks

(25 reviews)

$$

I want to start off by saying I work in customer service and have worked at coffee shops so I…read morereally try not to complain. I try to be fair and understand people have bad days, and things happen, but this was abysmal. Employee training needs to be redone. My bf and I arrive for red cup day, put in our orders, and sit down to wait. The first thing I noticed was that there was 6-7 employees but almost none of them had a sense of urgency even though it was 8am, and people had places to go. Saw many customers who arrive after us receive their drinks before us but we stay patient, tried to trust the process, and tried not to bother them until about 20 mins in. At this point my SO has used the bathroom, gotten a McDonald's order for himself, and drank a soda. I ask the person at the register where my drink was in the process. That I might need to just take my receipt and come back later because my SO is going to be late for work if we keep waiting. I see some shuffling of some tickets and then I'm told someone is on it right now and asks me to wait 2-3 mins. At this point, I'm guessing she's telling me that getting a receipt and coming back later isn't an option or would take longer so I go back guessing I really don't have a choice. My SO has to leave without his coffee, and leave me to find alternative means of transportation. Now 30 mins into the wait I finally get mine. I wait five more, then ask where his is. They tell me the order doesn't even exist. They must've seen me calling my boyfriend who at this point is pissed off, out $10 bucks, and late work, because suddenly here's his order.... in a glass. I ask why and she said it was ordered that way. I can confirm it wasn't. I was right next to him ordering with him. I'm not sure why someone would decide for a customer that their coffee was "for here" at 8am when most people are going to work but...alright I guess? Decided the poor decision on their end wasn't my biggest problem as I was stranded and needed to figure out how to get home as I don't have money for an uber. Asked them to dump it in a plastic cup (ruining the cold foam but if I don't, then I don't get his coffee AND he's out $10). During this time the older woman who was helping me with this seems frustrated. I couldn't tell if it was with her coworkers (which would be entirely valid and I get that. But the energy seemed to be directed at me as if I was the problem....like I didn't come 38/40 mins early for only 2 cups of coffee while the store was not full enough for there to be THIS MANY issues.) At this point I pocket the tip I was going to give, tell my roommates who were going to come later to get their red cups that it wasn't worth the situation, and that we'd spend a little extra on ingredients and have holiday drinks every morning at home for a fraction of the price. The whole store needs retraining. Starting with: 1. Any sense of urgency during morning hours 2. Flow and coordination amongst employees to prevent repeated mistakes. 3. Attitude when there had been not just one but multiple screw ups causing what should be a $5 event turn into $40+ No I don't want offers or discounts while the same staff is working there as they are now. Just retrain so others don't have to go through the same experience.

I was at Starbucks 601 5th St SW Charlottesville,VA around 6:15pm June 14th. As soon as I walked in…read morewith my small mini daushund a young heavy set woman with glasses said very rudely that "if that's not a service dog you can't come in" . Now mind you I am staying at the hotel next door and have been in there 3 times in the last 2 days with my puppy and never had an issue. It was more about the nasty approach. I will not be going back there during my stay with or without my puppy. How do you serve pup cups and yet be so nasty about being in the store after multiple visit if not saying anything

Kindness Cafe + Play - Grit coffee and baked goods from Found Market

Kindness Cafe + Play

(14 reviews)

You have not met kinder people in all your life! Yes, I know I don't know you personally but trust…read moreme anyway. They make it a pleasure to be in their company and you WANT to come back. I've enjoyed everything I've had when I've visited including coffee, lattes, and smoothies. The price is comparable to many coffee shops but the portions seem more generous resulting in a better buy. They have cute gift baskets and gift ideas if you're looking for a way to be a blessing to someone you care about while supporting an awesome business with a beautiful purpose. The space is nice, bright and always clean. I'm looking forward to them opening another location someday as I am not working out as much as I should and don't get to the Y as much as I'd like. Nutshell: I'm craving kindness as I type.

There are two bistros in C'ville that I make a point of visiting every time I'm in town…read more The first is Bodo's on Emmett Street. I've been a loyal patron for ~28 years. The second is Kindness Cafe + Play. I've been a loyal patron for ~4 days. I learned about KC+P about 2 weeks ago when I ran across pictures of employees posing with bottles of Mountain Culture Kombucha; I made a mental note to try KC+P ASAP. My first visit was 4 days ago. Unfortunately, I arrived near closing time (noon) so I had limited time to scope out and enjoy their fare. I requested a Blueberry Bar from Found.Market (basically Blueberry Cake), Grit Coffee, Water. I got briefly acquainted with the founder, Katie, and was impressed with her devotion and how it is expressed and executed at KC+P. I asked about Mountain Culture Kombucha, and was told they were temporarily out, but would be getting a shipment soon. Good enough for me. The Blueberry Bar was delish, and the Grit Coffee made an excellent pairing. On each dining table was a small sign advertising a Fritatta for $5. Mmmm. Next time. I told Katie I'd return Friday. I returned Friday. Arrived about 9am. Ordered the Fritatta, Coffee, and Mountain Culture Kombucha. I settled down at a largish table, booted my computer, and surfed, checking my upcoming appointment at UVA Medical Center. A server brought my food in about 3 minutes. Note that KC+P has touchless serving. I slowly savored the Fritatta. Excellent. I would call it a Personal Quiche, but what's in a name? A rose by any other name would smell as sweet. And sipped on my Mountain Culture Kombucha / The Ginger. Always good. The dining area comprises a few circular tables and large sofas, all spaced well apart. Very good Grit Coffee. Very good Kombucha. Very good snacks. Über cheerful staff. While the parking lot is quite large, I have yet to snag a space near the entrance. The ladies' room is very clean, as is the rest of the building. I look forward to returning. Frequently. KC+P is relatively new, but is a wonderful asset to the community. It is exactly what one would expect in a beautiful city like Charlottesville. "All people have values and gifts to share." Katie Kishore

7-Eleven - convenience - Updated May 2026

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