This place is a gem! Need some caffeine? The coffee is delicious and there are plenty of fun…read moreoptions. Want a salad? Somehow they have the only actual red and juicy tomatoes I've seen in winter. The veggies were all fresh and crisp. This is also a great place to smell and shop all the Serious lip balm products. Spoiler alert: they are all fantastic.

Every coffee I've tried (and I try a different one every time) is very good, and the desserts are…read moregreat, but the quality and taste of lunch items have declined over the past several years. I've gone from telling everyone about this place to being reluctant to recommend. I have eaten here 4x in the past year, and every time I walk away disappointed. The chicken avocado sandwich used to be the bomb, but they have cut corners, and it's now just "ehhh". I tried two different paninis yesterday, and then both were pretty blah. I don't mind paying $13 for a sandwich if it's good, but the sandwiches here have lost their taste and pizzazz. It makes me sad because I used to really enjoy having lunch here.

Lovely little coffee shop in Downtown Jacksonville. The space was perfect for a day of work and the…read morestaff was very kind and cooperative. At one point I had a call that I didn't realize I'd have to speak on, so the barista turned down the music for me during the call. So sweet! The WiFi was strong and the drinks were yummy. Not any more expensive than a typical coffee shop and we even went the next day as well!

I knew they weak hotel coffee was not going to cut it on my drive from KC to Michigan, so when I…read morespotted Elm City I knew I had to head there in the morning. So glad I did! I was a little anxious to get on the road and was surprised they had pour-overs as their drip coffee option. It was worth the wait. The baristas were so friendly, The decor is cool, and it assured me that the beans were FRESH when I turned around and saw the roaster. I ordered the Ethiopian and yassssssss my day was made. Added in a wild berry bougie pop tart and I was good to go. A must visit if you're passing through Jacksonville!

Never open when they say they are open it's 6 am and no one is there says they are open and no one…read moreis there 6 customers in the parking lot and two in the drive through F- this place

My husband is a US Army recruiter stationed in Springfield IL, and he takes meetings with potential…read morerecruits all throughout the area including in Jacksonville where we live. On Wednesday 9/3/25, my husband had a meeting planned with another party who requested to meet at Starbucks on Morton Ave., as chain coffee shops are known to be a safe and public place for meetings such as these to take place. This meeting was to occur at 3:30 pm and by 3:50 my husband had been told that he needed to leave the premises since he did not order anything yet. This is outrageous and I would like to know if every single individual who enters the store is told to leave if they have not purchased anything within 20 minutes. While I can understand needing seats for paying customers, this was not the case in this circumstance and I feel that kicking out a uniformed service-member is a gross misjudgment.

Service super slow in drive through. Incompetent employees 10 plus min wait every time.read more

S..L..O..W. This morning, I popped into the drive-thru thinking it would be quick. Wow...was I…read morewrong! Can't say this shocks me as it's happened before. At 6:25 a.m. I ordered my BLACK COFFEE. Nothing else. 22 minutes later, I FINALLY get my drink. I would have driven off if I hadn't been stuck behind someone else...who didn't have a large order either. Like others, I have been there mid afternoon and ordered something as simple as sweet tea only to be told that their are 'out of it' or that 'we stop making it after 3'. Been told on multiple occasions that they are out of donuts at a time when that shouldn't be an issue. I can see it happening 7 pm, but not in the morning. Also, posted hours are worthless! You say you open at 5 am and you are still dark at 5:30?

Breakfast gets packed but over time my taste for this place gone different. Friends and son ask…read moreto go , I'll tag along but to decide on my own to go. Sorry

The staff was incredibly friendly as were the other people at surrounding tables. The food was…read moreexactly as described on the menu. This is the perfect stop for breakfast in Jacksonville.

This is a great location and they have really good ice cream. I'm not sure why this place isn't…read morepacked all the time. The patio is tastefully decorated with flowers on the tables. I had a twist cone and the chocolate was one of the best I've had for soft serve . Right behind the old Viles Buick Pontiac building.

I will choose Charlie's over DQ almost always. Charlie's ice cream has a much better taste. There…read moreservings are amazing for the price you pay. I think the snack food taste good for what they are but the corn nuggies are the freaking best!! Everyone is so nice that works there as well! I wish they would fix there speaker though its really hard to hear.

Great spot for lunch! The Mediterranean Mix salad was delicious and perfectly portioned for a light…read morelunch. Our waitress was very nice and did a great job. The building was really cool and so was the interior decor. Go check it out!

I felt like I was stepping into a small-town movie when I walked in here. It's so cute, quaint and…read morecozy. I sat down for a sandwich and got the buffalo chicken grilled cheese. It was SO good. Tasted homemade and filled me right up. The high ceilings and the pastry case are only a few of the things that make this spot so cute and, dare I say, old fashioned. It feels like the little ice cream shop from It's a Wonderful Life...but make it a restaurant! The square right outside is storybook and I made sure to sit on the side of the table where I could see it. Absolutely visit Schiraz if you ever make your way to Jacksonville, IL!