Had recall work done here, tailgate would pop open while driving down the road is what the recall…read moresaid. I never had an issue before the recall. Recently was driving the vehicle at 5 mph making a turn and the tailgate popped open and was damaged. The tailgate hit my trailer jack. Went to the dealer after this happened and was told to call Ram Customer Care. I did so and they asked if the dealership had inspected the tailgate. I said no and they asked why not. Went back to the dealer and they flat refused to inspect it and said the manager would call me. That never happened but they talked to Ram Customer care and told them the recall work was done and done correctly. How would you know without inspection?! Long story short T&R collision fixed the damage to the tailgate and fixed the botched tailgate recall and adjustment. I have the typical hemi exhaust leak as well as a couple maintenance items that I was going to have the dealer do but since they let me know how they do business I will be going else wear for the maintenance and repairs needed. They are obviously perfect the first time whether or not the work holds up. Funny how I never had an issue with the tailgate until they touched it for the recall. So now I just call the FTC and NHTSA and let them deal with this situation. Then pursue further legal action. May decide to park across the street with a big sign to warn the public or the poor business practices of this dealership and its staff. Would have been way better to come inspect my vehicle for both of us. Definitely going to pursue this issue further even if it costs me some dollars to do so.....

Our salesman Al was nice and helpful. However, when we came to test drive the truck it was dead on…read morethe lot. They checked the batteries before purchase when the truck was running. 3 weeks after purchase when the truck sat for more than a day we uncovered there were 2 different batteries and one was dead on a 2024 RAM diesel truck. We notified the dealership and they were unwilling to replace the bad battery. The salesman said there was a 15 day warranty on engine/transmission that we were not made aware of. We were not offered an extended warranty either which he said would take care of it. BUYERS BEWARE TO CHECK BATTERIES!

My transmission basically blew on the way into town, Tyler helped me out so much, literally saved…read moremy backside! Thank you so much Tyler you're a rockstar, bro!

Bought a truck gmc and I'm now stuck in a parking lot truck will not start buyer beware do not buy…read morefrom here they will screw you for sure repo this junk

i had concern about employee in service dept .ii brought the issue to mr dustin very…read moreprofessional.thank you for listening to my concern awesome ty

Anderson Ford is awesome! Chris,McKenzie, Brett and Cameron made our buying experience the best…read moreever. They got us into a vehicle we love and is affordable. They all stayed late on a Friday to make it happen! We absolutely love our new Explorer! Thank you! We are definitely customers for life!

Travis and Devon are literally the sweetest and the best!!! My wife and I went to go buy a car for…read morethe first time and I can't believe how easy it was. From the first interaction all the way towards the end, these two gave us a wonderful first time buyer experience. Helpful people through and through! Best of all we are in love with the car we got, no regrets! Thank you guys so much.

My 2017 Kia Niro was towed to this dealership on September 4 and remained there until I ultimately…read morehad it towed elsewhere on September 14. I authorized their $220 diagnostic fee. A few days after the vehicle arrived, service advisor Sydney called and told me the car needed, at minimum, a new hybrid battery and fuel pump, with a verbal estimate of approximately $6,400. My concern was what happened after that. I repeatedly called and emailed requesting the written diagnostic findings and an itemized estimate so I could understand exactly what had been tested, what had failed, and how the approximately $6,400 estimate was calculated. I never received either one. Communication was also extremely poor. Multiple emails to Sydney went unanswered, and I only received a response after calling the dealership, speaking with someone else, and explaining that my emails had not been answered. Because I live approximately two hours away from the dealership, I was relying heavily on phone and email communication for updates, which made the lack of response especially frustrating. When I ultimately arranged to have the vehicle towed elsewhere, I gave the dealership relatively short notice, so I understand they may not have had sufficient time to fully reassemble everything before the tow arrived. After the vehicle was delivered to my home, I discovered that the rear seat remained removed for access to the hybrid battery, a large underbody cover panel had been removed and placed inside the vehicle, and some electrical/fuse connections remained disconnected under the hood and inside the car. My primary concern is that after my vehicle spent 10 days at an authorized Kia dealership, and after being given a verbal diagnosis involving thousands of dollars in repairs, I still could not obtain a written diagnostic report or itemized estimate despite repeatedly requesting them. When a customer is being told a vehicle requires over $6,400 in repairs, I believe providing that information in writing is a very reasonable expectation. Unfortunately, the communication and follow-through I experienced fell far short of what I expected from an authorized Kia service department, and I would not use this service department again.

Wade was my salesman and I don't think I would buy from him again. The finance guy is a crook…read more ,talked me into a extended warranty for 4600.00 with tru warranty. Never used the warranty and still has a factory warranty and has a 1200 dollar penalty. When I brought this to wades attention he said they came highly recommended. Wade and the finance guy must be in co hoots together. Be careful of these 2 men

Dropped off my wife's truck today for an oil change, Ronnie asked if I wanted a tire rotation too,…read moreI said "might as well, they are due for it". My wife picked up the truck an hr later. when she got in it and started to drive away she heard a loud noise and never left the lot. She saw the exhaust pipe hanging down and rubbing the driver's side rear tire. She went inside then had the tech take a look. Without being told which exhaust pipe, he went right to where the issue was and said "it was like that and since we didn't do it we won't fix it". The girl at the service desk gave my wife an attitude. The girl said "we didn't touch your car". My wife said "yeah you did you rotated the tires". Then my wife was told, "it was like that when it was brought in, you can bring it back in the morning and have a diagnostics done on it". When My wife tried to say anything the girl would talk over her and talk down to her. The truck was perfectly fine with no issues or sounds & the exhaust pipe was not dangling down when Ronnie got the info from it. The tech raised the truck to do the tire rotations & would have noticed it then if it was brought in like that. On the paperwork he notated exhaust rattle. The exhaust pipe was resting on the top of the tire, the tech would have had to lift the pipe up in order to swap out the drivers side rear tire. It takes 2 minutes to tighten the ring clamp while it was on the lift. I think he bumped it off when switching the tires then tried to claim it was like that already. It took me 3 minutes to tighten it without a lift. The girl and the tech Zach Davis ignored my wife and talked down to her. Maybe it is because she is Filipina, As a Nurse my wife depends on her truck every day. She needed assistance on an issue that was caused by the tech. The girl who spoke with my wife treated her very poorly then closed up & locked the doors. We have trusted the service there and bought all of our vehicles from there since 1990. Never again

If you need a car see Devon he is by far the best salesman at the dealership and he will go above…read moreand beyond for you.

From the owner: Family owned and operated small town dealership. Skip the big city games and make buying a car easy…read moreand enjoyable! Always ask for The Right Price With Devon Price.

Went in to have a tire plugged with no appointment and they serviced my car quickly. They always…read moredo a fantastic job for me. While I was there, a person came in who needed a tire that they did not have. While they offered to order it, they also called another shop (not a Big O, I believe) to see if that shop had it in stock. I got a price on TPMS replacement and the prices seemed good. I'll be back at this one for my next set of tires.

Hey, I got an idea, if you want return business ..... Don't steal/lose my air compressor and air…read moredown kit out of my jeep ($350.00) or maybe don't break my steering stabilizer ($200.00 fixed myself) while working on my tires. Oh and maybe put the oil filter on correctly so I don't leak oil all over my driveway and garage. For the love of god it was only an oil change. and oh yes, do not expect phone call when they are done ... It won't come. Complete incompetence. They did manage to get my BF Goodrich all terrains on the vehicle.... ($1400.00) ouch, Small miracles. Other than that .... Great Job! Won't be going back here.

I purchased my 2nd vehicle from here and the overall experience is amazing. Tha k you Shane for the…read moreexcellent customer service.

Kaelyn at Dream Machines repainted my 1954 Cadillac Eldorado, and did a decent job. A couple of…read moreyears after that a guy hit my 1992 Oldsmobile convertible, so I took it to Dream Machines for repair. The were not the cheapest, to say the least(!), but they agreed to work with my insurance company & said they had a couple of cars ahead of mine, so it might take a bit to get to it. Months later, they finally started restoration. At the same time my insurance company, Grundy, was dragging their feet & trying to weasel out of the agreed coverage policy that I'd been paying on for years (review to come about Grundy soon). After the Olds was finally finished, I was still awaiting payment from Grundy & actually had to employ the use of an attorney & threaten legal action to finally receive my check. At first Dream Machines said it was no problem, they'll just keep the car in the corner of their shop to wait for Grundy's payment. I was out of town about a month later, & received a call from a new shop manager who harassed me about getting payment. I reminded him that Dream Machines agreed to payment from my insurance company, which didn't seem to matter to him. When I returned home, I immediately went to Dream Machines to let them know in person that I'd heard from Grundy and they agreed to pay forthwith. I was "greeted" by Dunton who informed me that my car would be released when I pay an EXTRA $1000.00 over the price that Dream Machines quoted to Grundy and me. I replied that Dream Machines, Grundy and myself all agreed upon the price generated by Dream Machines and I wouldn't pay a penny more. Dunton said his, "labor & supply costs increased", and that I would, "be the one to cover the costs, or the Olds won't be released." I replied that there is a word for that type of practice & it's called extortion. Naturally I was never shown any paperwork to substantiate his assertions. I once again employed the same attorney to contact Dream Machines in order to get them to release the car for the price agreed upon with Grundy and myself. After contact with my attorney, they did release the car for the agreed upon price, and the new manager even tendered an apology. When I received the car and inspected it, there were sections of, "orange peel" & what I determined was a substandard job. I went ahead and accepted the car just to get it away from Dream Machines. Needless to say after the thousands upon thousands that I've spent there then to be treated this way, I have never taken another one of my collector cars back to Dream Machines, nor will I.