How can I not give TROSA Thrift Store of Durham five stars? They were able to do what Habitat for…read moreHumanity ReStore (Durham) and the Durham Rescue Mission could not: They picked up our furniture donation from the third floor of our apartment building without an elevator. The other places either required an elevator or the furniture be moved to the ground floor. Not only that, but the guys from TROSA, Quentin R and Christian, showed up on time and worked efficiently. Also, TROSA's Donations Coordinator, Cheryl Rogers, was great to work with. Everything was taken care of without any hiccups. The lady I spoke to at Durham Rescue Mission referred me to TROSA. I had never heard of TROSA until that point in time. Shortly thereafter, I learned that my wife's clinic regularly treats patients from TROSA and my mom has donated furniture to TROSA's Winston-Salem thrift store. TROSA stands for Triangle Residential Options for Substance Abusers. Both Quentin and Christian came up through the TROSA program. If I recall correctly from my conversation with Christian, TROSA helped get them back on their feet. Quentin is older and I believe a graduate who is now a manager. Both guys were nice and did really hard work. They helped move the following for us: 1 office desk 1 office chair 2 loveseats with pillows 1 lounge chair with cushions 1 small table set (3 tables in 1) 1 fold-up shelf (3 tier) ------------------------------ 7 items total The office desk was old, but in good condition, and super heavy. As soon as they saw it, Quentin said it was going to be "fun." They wrapped it in plastic to protect it before moving it. I was curious how they were going to move it. They didn't wear gloves or use a hand truck. They simply used their bare hands and raw strength, plus some moving blankets to help slide the desk on the second floor of the stairwell. I was really impressed. Christian took most of the weight, being the guy on bottom. It wasn't an easy task. Afterwards, Quentin and Christian told me the desk wasn't that bad. They've had to move much worse, like pianos. Just an incredible job by those two. It took them about 40 minutes to haul everything away. Quentin ran the show. He and Christian were able to find our apartment door without having to call and ask where to go (a lot of delivery drivers got lost, but not these guys). They were uniformed in light blue TROSA T-shirts and black pants/shorts. While moving the items, Quentin had me fill out a Donation Pickup Form that listed everything I donated with an estimated value. At the end, all three of us signed it. I received a copy of the form which serves as a receipt for an income tax deduction. Also, there was a place on the form where I could write in a tip, which served as an additional donation. I tipped $35 in cash. The pickup itself was free. Beforehand, I coordinated with Cheryl over the phone and via email. We handled the list of furniture items to be donated and the scheduling and logistics of the donation itself. I was located in Chapel Hill and the first stop (11:00am) in Chapel Hill on Quentin and Christian's route that day, a Tuesday. You can call or email TROSA to get the process started. I emailed. Cheryl called me within one business day and was able to get me scheduled as soon as 13 days out, which ended up working out perfectly for us. Book early. One thing Cheryl asked me for was emailed pictures of everything I wanted to donate. She then called me again a couple days later to confirm the pickup appointment and details like parking, how many stairs and landings, etc. TROSA is thorough. Quentin and Christian arrived in a large marked TROSA truck. Coincidentally, I noticed a TROSA truck at our same apartment complex less than two weeks prior to this pickup.

This is my absolute favorite local place to shop when I want to change up my furnitire and decor!…read moreMy go to for up cycling and finding the right pieces at the right time. Other local thrift stores don't compare. This place always puts out the best worthwhile items. And the staff is amazing. Attentive and friendly. They are working with the program for consistent recovery and it shows. Just a great group of overcomes pushing through for their best life. Oh, and their donation zone is so easy. Drive up to the front, get the guys to lend a hand, and drop off! Also, they pick up for donation (upon approval) so send things you would want to upcycle and buy. They also deliver large pieces with a fee based on your distance from the store. Truly such an easy and professional experience. Love them.

Beautiful shop, with amazing selection of frames of every color and material. I received very…read morehelpful assistance in choosing a new frame and mat for a favorite painting. When the total exceeded my budget, the sales associate went in the back and found a frame that had been ordered but not used. It worked perfectly and saved me a lot. I should have started by sharing my budget, but they were very accommodating. Framing was done 10 days before my requested date, which I appreciated. Very nice people, and you will never find a more interesting and varied selection of frames. Highly recommend

The framing of my needlepoint and my aunt's favorite Bible verse for her 100th birthday exceeded my…read moreexpectations. Emily patiently helped me select everything needed for this framing. Her knowledge, expertise, and experience combine to make Higgins and Meyers the perfect framer for all needlepoint projects. Thanks to Emily, I no longer end up with framing disasters. I will be a repeat customer!

If you're in the market for an antique check out this place. They have beautiful pieces. I saw many…read moredish sets that my grandparents had. This brought back good memories.

Not much to write home about. Disappointed to say the least. We were not even greeted when we…read moreentered the store.

Great service from start to finish! Emily helped us pick out mats and frames. She really listened…read moreto what we wanted and guided us to wonderful combinations for 3 pieces. When we picked up the works Caelum walked us through the mechanics of hanging the art. We definitely recommend this business to anyone looking for framing.

I have had plenty of things framed but mostly used the big box services like Michael's in the past…read more I was framing a special gift with autographed memorabilia and wanted to be sure it was perfect, so I decided to try BCAF. They have knowledgeable staff and take time to go through all the options with you. They made a point of rushing my job so I was able to get it in time for Christmas and sent text updates along the way. Lew (owner) walked me through hanging and care before dispatching me with their beautiful work. The pricing was reasonable and Duke employees get a discount, so it was a win-win. Highly recommend!

I couldn't be happier with the job the Frame & Print Shop did for me! The staff were genuinely…read moreinterested in my project and are clearly experts at their craft. I brought in three prints, each in a different color palette, that I wanted coordinated to hang in my kitchen. Ash was a great listener and spent a lot of time matching just the right matte color to the content and finding a frame that brought them together and made them look like they belonged in that particular room. I love how they look!

The staff at this Frame Shop is amazing! They are very helpful, knowledgeable, and patient, and…read morehelp a lot with making decisions about matting and framing. Once the decisions are made, they do a wonderful, professional job of framing. And they work with a restorer, Laura Riley, who is beyond amazing. After a house fire we had to have a lot of paintings and prints restored and reframed, and we are so happy with the results. With our paintings rehung, our house looks as good as new!

Nancy did a great job framing these original sketches. They are ready to hang, dust shield on back,…read moreframe feet , info card slot on back, wire cord for hanging, and wall mount. All included plus expert framing. The sketches do not touch any glass. Museum plus quality, Thank You Nancy.

Totally agree with the previous reviewer from back a few years. Great advice in selecting frame…read moreand matting to match an older item. High quality, turned out perfect. And yes, Nancy and Karen are very friendly professionals!

I brought The Apex Gallery a piece of silk I'd painted while studying abroad in Japan - something…read moreI'd treasured for decades, but never quite known how to honor. The team helped me select a frame that beautifully complements the piece and used museum-grade glass that prevents any glare. The result is stunning! It's an investment - but worth every penny. The craftsmanship is exceptional, and the staff is so kind and knowledgeable. I highly recommend Bethany and Nick's downtown shop for anything you want to display with care.

I am mostly housebound right now with a new baby and had my mom drop off my older child's artwork…read moreand consulted them over the phone. They said they could repair the artwork, informed me that the media we used might cause some wrinkles in the work once framed. We were given pricing and sent an invoice though email with allowed me to complete the transaction at home. The repair is pictured below. I am kind of in awe of their work. They told us they would display the work in their window - my son keeps talking about it. He was surprised and delighted to see it and we can't wait to hang it up today. Thank you so much for such a great experience, service and product.