Consumer Advisory: Excessive Pricing at Penske Under New Management…read more Customers are advised to exercise caution when renting from Penske. Under its current management, rental rates have reportedly increased significantly--often ranging from three to five times higher than comparable services offered by competitors such as Home Depot and U-Haul. Prospective renters are encouraged to compare pricing and terms carefully to avoid unnecessary expenses.

Good experience here! You can park your car in the customer parking lot, which will remain unlocked…read moreand free for you to come back at any hour of the day or night to pick up your car later. The man who was working inside was super helpful and friendly. I did not feel intimidated by the process of renting, picking up, or asking questions. The pick up process here took about 10 minutes, and I was on my way! I recommend scheduling ahead of time, online, for a fast, easy, pre-paid pick up! That's what I did. I will always pick Penske from now on! Penske is the only company that has unlimited miles for one-way trips.

Flores did an extremely good job. He checked all my main components. I only had service like this…read moreonce before. Flores is the real deal. Thanks bro!

Courtney was amazing washing the truck. It came out better than expected! Great customer service…read moreall around I will definitely tell people about him.

Great customer service! Above and beyond. They did a great job meeting out needs as a family.read more

From the get go Desiree (sorry if I spelled that wrong Des!) was courteous and professional. Let…read moreher know via phone I was at Enterprise rental (Booooo, overpriced and no cars) and I would be to Greenleaf shortly. She held a car for me and on return gave me a ride back to the auto shop where my car was being fixed. Car was reasonably priced and great, service was great, Desiree is great. I recommend this outfit highly for your car rental needs.

I was informed that U-Haul services hitch receivers, so I took my vehicle to the Escondido location…read moreon Mission Avenue and couldn't be happier with the experience. Eddie took care of my hitch installation and was professional, efficient, and incredibly friendly. He got the correct hitch installed quickly and made the whole process easy and stress-free. Valerie, who checked me in, was also wonderful. She was very polite and welcoming, with a great smile. I highly recommend this U-Haul location to anyone needing hitch service. Eddie and Valerie truly stand out and make this place worth coming back to

It's pricey but good service & good people. Always pricey to move anyway. Good people make the…read moreworld go round.

Open until 8 PM on a Saturday, although online it says they close earlier. The man at the counter…read morewas really nice and helpful. Great customer service. Easy to drop off, just come to the Tool Rental section (inside Home Depot); that's the same location as the Penske pick up/drop off. Great experience.

put a reservation on a 16 ft box truck for a few weekends...I've rented here before. Friendly…read more.. Professional...Great customer Service....easy to get in and out....Truck ran super good. After hours dropoff went smooth...what more do you want. ???

The man who works here is SUPER nice!!! Highly recommend this location just based off of great…read morecustomer service. Renting a U-haul was expensive, though. Avoid it if possible and find a friend, family, or neighbor with a truck if you aren't moving a whole house.

Reposting my review... great customer service at this location! I will definitely return if I need…read moremore moving supplies.

Booked online - was called the day of pickup that the truck was unavailable. I was offered to be…read moreput on a waitlist because enterprise doesn't have the technology to accurately display inventory counts like all the other similar companies can. Side note - whoever is working 7/29/23 needs training in customer service. I continued asking questions and was going to ask if she could check with other locations for inventory, but she decided to hang up on me. I have tried to call back with no answer. This is some of the worst customer service I have experienced in a while.

Alex assisted me with my rental of a 20' Box truck. Quick service, polite and went through the…read moretruck with me in a very professional manner. The truck was spotless clean. It had cruise control which was nice for the long drive. Return using the after hours drop. It was GREAT that I can leave my car here while I used the rental.

On April 12, 2019, I rented a Penske Truck to haul a BMW hood from SF to SD. The truck was clean,…read morehad a full tank of gas and most importantly, had awesomely comfortable seats! I've never driven a truck before but this was a icee of cake! The truck brakes were perfect! It was quiet and ran great! The air conditioner was amazing too! What a difference between this truck and a UHaul truck. I drove straight through only stopping for stretching breaks. The price is what impressed me the most. With insurance, it was $584.00. The rear view and side mirrors made me drive with confidence. I wouldn't go with any other truck rental company than Penske. They have quality trucks and I felt very safe driving through Los Angeles traffic in it!

This Penske location is run through Home Depot and Lisa made the experience extremely pleasant and…read moreenjoyable. We had zero issues picking up our truck and inspecting it prior to renting. They don't have many trucks on site, so be sure to reserve early online so they can ensure they transfer trucks as necessary. Renting online will get you a discount and they will offer you additional discounts when you pick up the truck. (AAA and Military) They are conveniently located and have great hours. The trucks are better maintained and cheaper than Uhaul, at least with the experience we've had. The only complaint I have is that the rental counter is at the far East side of the building and the trucks are on the West side. So you end up dragging a noisy hand truck (dolly) through the entire parking lot to do the inspection and pick up your truck...and drop it off.

Fantastic experience. Great prices, service and support. Peter is outstanding and I would highly…read morerecommend Mission Truck Rental for your moving transportation needs.

Paul and his associate were very attentive and prompt with their business. The truck was ready to…read morego and all concerns were clear and concise. Excited to return and refer others to the place of business.

Very kink and helpful. But most of all they had just the right tool for my job. It happened to be a…read moredump truck. It being non commercial was important for where I was dumping. Edco on Washington.

I have rented a skip loader twice They delivered it the…read morenight before and as long as I called the next day before closing I was just charged for a day- great service each time Rented a large truck for dump haul- truck ran fine and the service was good