I had a crack in my basement wall that was letting in water every time it rained. I contacted Real…read moreSeal, and from start to finish, they were amazing to work with! The team was professional, explained the whole process clearly, and showed up right on time. They sealed the crack quickly and neatly. If you need any foundation or waterproofing work, I'd definitely recommend Real Seal.

I regret having to post this because Real Seal has done good work in the past, but unfortunately…read morethis experience was different. I called them about water intrusion into our ground level bedroom. They diagnosed the water issue as two foundation cracks and charged $1,700 for the repair plus a $250 overtime fee. The work was completed and done satisfactorily, but the actual source turned out to be a leaking water heater not the cracks. Yes, the repairs could be considered necessary in the long run, but there was no need to expedite this repair. Their recommendation was an educated guess rather than a proper diagnostic process to ensure the two cracks were the actual source of water intrusion. I was trusting their professional service to provide an accurate diagnostic. When I requested a refund of the overtime fee only (given the cracks were not actively leaking) and a goodwill discount (given the damages I incurred due to time wasted, since this was not actually the problem), they offered to remove a $100 late payment fee I didn't even know existed and a $50 goodwill discount. The offer is something, but it fell short, especially because the director was curt and seemed more interested in closing out the conversation than actually resolving a legitimate complaint. Get a second opinion before agreeing to any foundation work. EDITED IN RESPONSE TO COMPANY DOUBLING DOWN... I appreciate the response but I would like to expand on a few of the comments made. While Saturday was accommodating, it was only necessary due to the incorrect diagnosis. Your team tried to schedule me a week and a half out. I asked if they could do better. Your team then offered Saturday. It wasn't for my convenience, it was a necessity as a result of your diagnosis. My walls were supposedly actively leaking water, of course I wanted this done as soon as possible. If this was correctly diagnosed, I could've had the cracks repaired anytime. Additionally, you specifically told me on the phone, this $250 fee was directly for a technician's overtime, which in your words, "is why you cannot refund it." Not a standard Saturday service fee, as you've now stated publicly. In regards to the $100 late payment fee, while it may be outlined in the contract, a courtesy reminder would have been appropriate given I was not onsite for the repair and never received a final invoice on the day of service. How was I expected to pay within the terms without ever receiving a bill? Your response also confirms my original review. Your diagnosis was based on another company's assessment rather than your own independent verification. A proper diagnostic process would have verified that water was NOT actually entering through the cracks. Yes, the cracks were there, but no, they were not actively leaking. Hence my request to remove the "service fee." I hired you to stop the water intrusion, not simply repair my foundation. The water heater was the actual source.

We had a crack in our basement foundation, and before calling Home G Group, we got a few other…read morequotes. I'm so glad we did! Those 5-star reviews are absolutely deserved. Petar immediately made me feel confident he was recommending the most effective, cost-efficient solution. You can tell he really knows his stuff. Other companies were pushing more invasive (and much more expensive) options, but Petar kept it straightforward and practical. He completed the repair in under two hours (by himself!) which was genuinely impressive. On top of that, he's just a really kind person. Highly recommend!

Petar was great to work with. Very honest and willing to say was work does or doesn't need to be…read moredone. We asked him to give an estimate as part of a second opinion and could not have been more happy. He was willing to say no to things other companies said were needed and that meant a lot. The team and his communication was wonderful and we look forward to having him back out if needed in the future!

Our condo building had Gralak repair some water damaged brick columns and some other masonry work…read more They were very thorough in The work that they performed and were always available for any questions I may have. Would highly recommend!

I hired Gralak to replace some basement windows and help me address overdue foundation brick…read moremaintenance. Rado was incredibly friendly and thorough and even had the generosity to come to my home twice to help me determine what work needed to be done. Honestly, he was a godsend after dealing with another masonry service that had nightmare communication skills. The quality of their work was excellent and I will definitely work with Gralak again.

Very professional and thorough team from the intial visit, to work performed, to final payment…read morearrangements. Wojtek was very quick to respond and provided very reasonable pricing for the work performed. His team came when promised and performed tuckpointing repairs to various areas of our home, chimney repair, and brick replacement. Would definitely recommend this company to anyone needing these services.

Great people to work with. High quality work on our brick house, at fair prices. Highly recommend!read more

Sergiy and team are some of the most trustworthy contractors we've worked with! Their tuckpointing…read morequote was one of the best we received but we ultimately chose them based on reviews of their responsiveness and willingness to come back for any repairs. And I'm now glad to say we made the right choice. I contacted Sergiy this week about some cracks appearing and he called me within 1 minute of my message being sent. He came by in the next 2 days for repairs, which he explained was cracking due to a harsh winter/high winds. Overall we're super happy with Active Masonry and will hire them for any other work we have

I hired Active M & T to help us seal an unfinished window hole that the previous owner left behind…read more It was extremely cumbersome and bad for the overall insulation of our home. Not only was Sergiy responsive and polite, he also made sure to use the correct materials for our pre-1950s home. (Apparently there are different types of mortar! :) The quoting process was quick and easy, and my experience on the day they came to do the job was great! They were gentle with the pets that live nearby, nondisruptive, orderly (they tidied up before leaving), and extremely capable and detail-oriented with their work. I was pleasantly surprised by the time-efficiency and ease of invoice/payment. I've worked with a few contractors since we bought our first home and I can honestly say this business is a gem. I can't recommend Sergiy and his team enough. Thank you again!

We called about our stairs they were in bad shape broken and hazardous. We needed our stairs done…read moreASAP they came out quoted and started the repairs I was blown away with how beautiful they came out. Great job and affordable

Super responsive, honest estimates without any up-selling, and quality workmanship done on time…read more They even threw in some extra work free of charge because they felt it would be helpful after they began. I cannot recommend these guys enough!

Ever seal was quick to respond and convenient in scheduling my appointment. The turnaround from…read morequote to repair was also quick.

This company is the absolute worst. We hired them because our basement flooded. Not only did they…read morenot fix our basement properly so that we have 4 feet of water come in regularly. But then they said that they never said that our basement would stop flooding after they did work to it. They were extremely aggressive and mean. Not just rude, but actually verbally, aggressive, and on the attack. I am a woman and was at home alone when their service man came out and he was yelling at me and frankly, I was pretty scared and uncomfortable having a grown man that is a stranger yell at me in my house. It was the worst experience I have had in a long time and they have already cost me all of my property tax money that I had to spend fixing the basement . Now I have to sell my house or I'll lose it. I lost so many thousands of dollars because my basement flooded after they told me that it wouldn't anymore. My roommate had had to move out and actually became homeless for a little while and had to live in a homeless shelter because her bedroom was in the basement. Luckily, she finally found a place to live. No help to Everseal. This was the first house I had lived in For more than a couple of years . I've lived here for over 11 years and now I have to move because everseal ripped me off and lied to me. Don't ever use this company. They will lie to you and not tell you everything. they will promise you would dry basement and then tell you that they never promised that and it wasn't their responsibility to make your basement dry. He told me I have water coming in from the sewer and seepage and that he's not gonna help me with either one of them and he's not gonna help me at all. I've never seen a more unprofessional company in my life. I can't believe he started yelling at me. I am a victim of violent crimes so that really scared me extra. Save yourself from the Horrible experience I had with them and go to somebody else. They are nothing but con artists and scammers. They will take many thousands of dollars from you and your basement will still flood.

Answered my question and recommended a different company that offers a comparable service. Thanks!read more

Fernando did an amazing job installing an outside back door. I purchased the stock door from Home…read moreDepot and they were able to install in one day. Fantastic service and great craftsmanship! Before and after pics included .

were very pleased with the work Perma-Seal did to help us with the water that was getting into our…read morebasement after each heavy rainfall. Their tech, Jesse Xidis, did a great job at diagnosing and locating the large crack in the foundation wall where the water was coming through. Jose, our technician, did a great job at repairing the foundation wall and explaining the repair process, and we appreciated his kindness. We are glad that we hired Perma-Seal to help us resolve our water problem. Thank you to the great staff at Perma-Seal!

Having a sump pump installed in basement to prevent seepage. Disappointed in their lack of…read morecommunication. If I didn't call to ask them something I wouldn't know what is going on. I had to get an asbestos inspection which I didn't know until a few days before job. No asbestos but more for me to pay for. Giving them the result, I then find out they are coming 2 days not just 1 as I thought the entire time. So I'm waiting for electrical work to be done. I feel since I hired them I should know what happens every step. I'm skeptical but hoping the end result will be worth the aggravation

The workers and their work was beyond expectations. They expanded the sump pit and installed new…read moresump pumps. They covered the floor from the front door and the stairs to the basement. Then covered all the boxes and clothes in the basement. Completed the work on the pit and pumps in about a half day. Then they collected all the dust, debris, and covers on the floor, stairs, boxes, and clothes. The workers and the sump pit work was beyond expectations. Thanks to U.S. Waterproofing and their professional staff. About 10 years ago U.S.Waterproofing fixed a leak in our basement wall. No leaks since.

I have a 130 year old house & have had several repairs done on my leaking foundation by Us…read moreWaterproofing. I was pleased with their expert services and how they found the leaks quickly. The lifetime guarantee is very comforting because they came back without any other charges to fix the problem. Very satisfied with this company. Mary Brace