Our garage door spring broke and we didn't even realize it at first until the door started getting…read morestuck. I booked a free assessment scheduled three days out, and they were very responsive. I uploaded a video of the issue, and they got back to me quickly, explaining that we shouldn't open the door anymore for safety and to avoid damaging the opener (which I learned would be more costly). We got lucky and were able to get a same-day appointment. Josh was the technician and did a great job explaining everything. He replaced the spring and completed a maintenance check in under an hour. He also pointed out that our garage has myQ technology, which I didn't even realize that we can control it through the app.While it was a significant investment, it was well worth it. Our garage door should be good for another 15 years or so.

Elad was able to come out next day and quickly resolved our broken spring issue! He was…read moreprofessional and transparent. Very grateful!

Got up on a Saturday morning to raise my garage door and the spring snapped…read more I called Ponderosa garage door repair and within an hour the technician was at my house. Kirk did a wonderful job listen to all my questions and concerns and I would highly recommend them to anyone.

True professionals. Fair pricing and did outstanding work on our garage…read more We purchased a new top tier garage door opener, springs, rails etc.

Scott was fantastic - let me say that first. He was the only person that immediately put on a pair…read moreof gloves and started to touch and inspect all the parts of our heavy wood garage door. I had already done quite a bit of maintenance work on the door, and am quite familiar with garage door tension springs and other associated door parts, yet...I never saw the frayed cable. Scott found that cable because he was meticulously checking every part for wear and failure. Because he was professional at finding what needed work, and because he (listened) to what our concerns were...he was able to give us a multi-tiered quote based on the different items that we needed. He finished the work quickly and made us feel we'd spent money with the right company.

I called them and asked if there was a charge for just driving and coming here to my ouse, there…read morewas a reounding " oh no we don't charge a penny for just coming out " (secretary) however there is a "service charge" didn't know if i should laugh my head off or scream bloody liar WHATS THE DIFFERENCE !!! play on words how clever , so we cancelled .

I called early afternoon to get a new garage door opener and have…read moreit installed. Caleb answered the phone and said a tech can be out the same afternoon. I was pleasantly surprised because I didn't expect it to happen that quickly. Logan showed up within an hour and a half of my call. We went over what I wanted and he gave me a price and it was more than I could do. I told what I wanted to spend and he made a phone call and came back with new price and I said that was doable. It was much appreciated that they were able to work with me on price. We set up an appointment for the next day. He came around noon and had the opener installed in about an hour and half. He even greased the rollers and the spring on my garage door because he didn't like the way they were sounding. Logan was a nice personable young man and easy to talk to.

I contacted Advanced Garage Doors about my broken garage door spring after my debacle with…read morePonderosa and verified up front that they had no hidden charges for providing an estimate. Once that was done, they were able to get Logan scheduled to come out in less than two hours to assess the door spring repair work and provide an estimate to replace the 20 year old opener. The overall estimate for both was less than half of what Ponderosa provided, so I hired them. Logan took about 3 hours to complete the work and from all appearances did a great job. Very personable and reasonable company to work with based on this experience.

Dotan and his team at D Bar are excellent. We had a freak situation where someone drove their car…read moreright down the middle of a 2-car garage. I spent a few weeks meeting with several companies and ended up going with Dotan. I'm a professional in my mid-40s and know someone that's genuine and will truly care about the work being done, versus just another job to check off. They finished a few weeks ago and the work was absolutely excellent.

I had a fantastic experience with D-Bar Garage today. I called and spoke with Dotan about an issue…read moreI was having with my garage door. He was incredibly professional and helpful right from the start. As I explained the problem, instead of immediately scheduling a service call, Dotan took the time to understand the situation and ended up recommending a simple DIY fix that I could do myself, saving me both time and money. While the solution was simple, it's the kind of fix you'd only know with experience and deep knowledge of how these systems work. It is so rare to find a business that offers free, honest advice over the phone when they could have easily charged for a service call. This level of integrity and customer-first attitude is truly exceptional. I am so appreciative of Dotan's help and honesty. Because of this outstanding experience, I will be recommending D-Bar Garage to all of my friends and family. They have earned a customer for life!

Jesus is excellent. It was Saturday when the garage door…read morecable snapped , preventing the garage door from closing . Jesus was available, assessed the issue and took care of it . No upselling . Highly recommended for garage door services

Embarrassingly for the first time in my life I backed into the closed garage door…read more Jesus responded to the Yelp request quickly and was able to come over in under an hour. For the price of a service call he was able to get the door safely operational again and didn't try to sell me anything saying now I have time to seek estimates for the repairs or replacement.

Trustworthy and easy to do business with…read more Been having problems with my garage door opening only a foot or so then stopping. Had been told by another door company that maybe my opener motor was undersized and may need to increase to a larger HP motor. Turns out that would have been a costly and incorrect decision. Based on their great reviews, I contacted Pacific Overhead Door. It was easy to set an appointment to have a serviceman to come out when it fit my schedule. On the appointed day, Rusty showed up on time and was friendly and knowledgeable. Within about 5 minutes he diagnosed the problem and went to work making the sensor adjustments and resetting a keypad I'd asked him to. His service charge fee was very reasonable. It's been 2 weeks now and the door has operated perfectly. This is a great company, with integrity, and professional expertise. Highly recommend and will use them again when needed.

Outstanding service from a quality company. The technician was a great guy, pleasure to deal with.read more

Our garage broke on Thanksgiving, and David from Custom Home Solutions had it fixed within an hour…read morethe very next day. I don't usually write reviews, but this experience set such a high standard that it deserves one. Other companies responded to my inquiry offering inspections and quotes, but David stood out. He gave me a fair upfront price, with parts charged only if needed. After exchanging pictures of the problem, his confident response was, "It's an easy fix." True to his word, he arrived early Friday morning after Thanksgiving and had everything completed in under an hour. The garage door has been working perfectly ever since. I've already decided this is my go-to company for any future issues, and I'll be recommending them to family and friends. On top of that, David provides a warranty on his work, which gives me even more peace of mind. Five stars--only because I can't give him more.

Quick to reply to initial request and schedule the work required, once agreed upon…read more Honest quote- didn't try to force unnecessary parts or work. Would throughly recommend for garage repair and maintenance. Bonus - David's a friendly guy too!

From calling to schedule an appointment the night before to completion of the job ... all under 15…read morehours! Finally, got around to replacing the original garage door opener. Called the friendly phone operator, booked an appointment for the next morning and the technician , TED , came out... he was prompt, friendly, knowledgeable and did an excellent job! Thanks again Ted and Precision door... highly recommended!!

Dishonest people and company. Charged $1370 for replacing one torsion spring. I was told half as…read more Much when we started.

Update 10/11/2020: Since I purchased this house, I have to…read moredeal with multiple issues since everything was installed in 1999; so was my garage door... Since We established a great customer relationship, Mike has been kind enough to check in once a while to make sure everything was working alright. Lately the door had been making the "machine-gun-like" noise. Mike took a look and said to me: "It's time!". On the next day, Mike showed up on time with all the tools/parts he needed. Since my garage door is in between 7' and 8' standards, he brought extra parts to ensure everything will fit. Mike also double checked all the existing parts were secured. If not, he put in extra screws just to be sure. Which I really appreciate! I watched him replaced the entire unit quickly with great organization. We had some light hearted chats about families and the current pandemic while he did the installation. Then he cleaned up the floor and helped setting up all the controllers, plus downloading the app into my phone. Overall, I'm still very happy with Mike's work. He's reliable, responsive and great to work with. I paid 550 for my new garage opener, and I find the price very reasonable. I have, and will recommend Mike to anyone I know!

Update: The company reached out to me and sent the same…read moretechnician back out. He did square some things up and clean up the spaghetti wires. It is still strange to me that a customer would have to point out problems like things not being square, and wires electrical wires hand wound together with painters tape over them rather than that being an obvious sign of subpar work. But I appreciate the company's initiative to get in touch and try to get things fixed. It is now an acceptable job. Review revised to 3 stars-- 4 stars for the quality of work minus 1 for not getting it right the first time. Good: - quick response time - friendly technician. though I believe this job was contracted out to another company. - company reached out to fix initial issues Bad: - initial install took a really long time - quality of the initial install was subpar. though they did send the tech back to address the issues. - company only accepts cash or credit card with fee for payments - I believe my job was contracted out to somebody else, so I did not get the same techs that everyone else in the reviews are raving about. Original review (please see update above): Called this company to get a garage door opener installed-- I already had all the parts and had the rail-motor-belt assembled, garage pre-wired, and garage door installed. The person on the phone said they will get a guy to give me a call and then come out to give me a quote. I got the call and got the visit for the next day scheduled shortly after. It seems like this job was just contracted out to some general handyman contractors and the person answering the phone was working for two different companies because she asked which garage door company i was calling for. The guy quoted me $350 which is quite steep to bolt a rail and motor to the ceiling and hook up the sensors and switch. But I figured he'd do it quicker than me so I can have the rest of the day to go out. Boy was I wrong. I expected this to be a 1-2 hour job be he took all day and needed to leave in the middle to go to other jobs and return. The quality of the work was terrible (see photos). I requested a redo on some of the more egregious stuff but the end result is still pretty bad. The garage door was finally working by 5:30pm after the job started before noon. He also said they only take cash or credit card, and so I had to pay $362 after a 3% credit card fee. There was also supposed to be a 90 day warranty but I was not issued any documentation of this other than a note in the invoice I was emailed (see attached). There are also a bunch of greasy hand prints left all over my finished ceiling and bits of metal and wrappers all over the floor-- though that is just a minor complaint compared to the appalling workmanship. In hind sight, I should have inspected the work more closely before paying, but it was dark/late and I was tired and just wanted it to be done. I feel that Ive been scammed, not sure how so many others have had good experiences with this company.