Arrival: Pushed to board 30 minutes earlier than the confirmed reservation time. There's a shortage…read moreof drivers, and many have told me they're at the end of an overtime shift so they're tired and want to leave ASAP. They use Flight Aware to monitor arrival and assume I'm immediately ready to leave. They don't factor in delays in deplaning, a bathroom stop, or the time it takes to travel from the North terminal to baggage claim before I can get to the shuttle location. Departure: Efficient and comfortable. Pickup has always been on time or a bit early, and the GPS link via text to track the van arrival for pickup is great!

After checking in waited one hour and forty five minutes before they picked us up. They picked up…read moreat least 20 people before us but the dispatcher said we were going to have to wait. She said she would call the owner, no help. Driver was friendly and only reason for two stars. Look elsewhere.

Great at first, scheduled multiple pick ups with no problem. Last driver asked move up the pick up…read moretime, no problem. Then back, then got lost. Barely made it on time. Tried to schedule one last pick up over a week out. Response was, "No, we are short drivers." Disappointed

This taxi business used to be okay but now this taxi business is insanely expensive and very hard…read moreto get rides from.

As much as we love using this company to help our guests. There was a dispatcher that I was trying…read moreto confirm the address to and at first he started off nice asking questions that I had the answer to but when I tried to confirm the address again due to it being hard to hear him at times it sounded like he had an attitude and was rushing me off the phone. This call was made at 01:06am. If you don't like your job and have no patience for others I would advise that you find a new job that doesn't involve you speaking to people if you can keep the attitude to yourself. Great drivers & company but the dispatch person I had just needs to work on their customer service. PERIOD(.)

9.11.19. I had a…read morepre-scheduled pick up for this morning. Wednesday 9.11.19. Between 7:00 AM & 7:30 AM. I was watching from my from my front door/balcony for the Stita Taxi & the driver was punctual, but, extremely rude. I live on the second floor of my apartments. As I stood in front of my door waiting I saw the Taxi driver on the main road. A few cars were still passing him, so, I ran inside my apartment & grabbed my bag & ran back downstairs to get into the vehicle. It wasn't even 2 minutes at most. It was less than 2 minutes. The taxi driver was irate & upset. "No. No. Get out. I already called & cancelled your ride." He said. "You took too long. Get out. Get out, NOW." He screamed. "Get out." He demanded as he was shooing me away. He was very disrespectful. He didn't give me a chance to inquire about the situation. He talked over me anytime I tried to ask questions or say something & he was very unprofessional and rude. In the end he just left me standing there I was late for my doctor's appointment.

. I had a booking confirmed to pick me up on June 27th to take me to the airport and NO ONE SHOWED…read moreUP!! I called the number and it went to message. What happened??? You cannot do that!!! I almost lost my flight!!

From the owner: SeaTac Airport Taxi is the leading provider of reliable and high-quality flat rate taxi services in…read morethe SeaTac Metro area. With a fleet of 100% green vehicles, including vans and sedans, they offer 24/7 airport transportation with no surge pricing or booking fees. Their professional and punctual drivers ensure a seamless travel experience, whether you're heading to or from Seattle-Tacoma International Airport or exploring downtown Seattle. SeaTac Airport Taxi stands out for their affordable rates, exceptional service, and convenient online booking options.

This taxi service is a hit and miss. My husband and I have called in past and sometimes there is no…read moreavailability. We usually use this mode of transportation if someone needs to go to a hospital in the late hours. But it was useless and dispatchers were rude. I do not know if it changed much but I would call for taxi with caution. They are connected to the Yellow Cab too.

We just took this taxi from Pier 91 to Westlake Station. Our driver tried to tell us that the light…read morerail did not leave from Westlake Station. This is absolutely not true! Lines 1 & 2 both leave from this station. He said the information on Google was inaccurate and there is only a monorail to the Space Needle from Westlake Station - NOT TRUE!! He then tried to get us to go in the taxi the rest of the way to the airport rather than the light rail. They are taking advantage of people from out of town.

Uber in Seattle is... well, it's what you use because there aren't really any other options. Taxis?…read morePractically extinct. Hailing one here feels like waiting for a unicorn to trot down Pike Street. So, Uber it is. The service itself is hit-or-miss. Sometimes you get a clean car, a driver who actually knows the city, and a smooth ride. Other times you're stuck on a scenic "Seattle detour" that's just code for "the GPS lost its mind in SoDo." Traffic is brutal no matter what, so don't expect miracles--whether you're in an Uber or your own car, you'll be staring at brake lights. Pricing swings with the mood of the city. Surge pricing during a Mariners game or when it rains (so, basically every other day)? Expect your wallet to feel lighter. But compared to the ghost town of taxis, Uber at least shows up when you need it, which is really the only reason it wins by default. Uber in Seattle isn't glamorous. It's not particularly cheap, and it's not always smooth. But it exists, it functions, and it gets you where you need to go--eventually. And in a city where taxis are a relic of the past, that's about as good as it gets.

I just signed up to be a member of Uber,for $35, and then was informed that I had to register with…read moreGoGo Granparent.com; so now I'm confused, requested to call, and never got response; so this was a clear form of "BAIT AND SWITCH ", so sick of scams