Excellent service in every way except for the price. It said on the app the "estimated " price…read morewould be 7-9 dollars to go 1 mile which I thought was fantastic. But then I got the bill and it was $19!!! I called customer service and they said it depends on traffic etc. why would you put an estimate that is less than half the price of the real bill?

They should hit better driver. For my ride from Downtown…read moreHotel to the Airport, he went to the wrong lane (arrival instead of departure), and he was about to force me to get off the car at the arrival lane. So I asked him to go back to the departure lane. It was jammed at the airport. Also he couldn't help for my suitcase. He is a big tall guy, but he said he has a bad back. I am 5'4 skinny Asian.. Wish he could have helped me a little. And he finally charged me $85 total. I feel really ripped off, and was taken advantage because of my broken English? I will definitely never use it again.

We used Capital for a private shuttle to take us from Edgewood to SEA Airport for a family trip and…read moreI can't say how great the value and service was. On our outbound trip, our driver Rob arrived at our house early and was very helpful loading bags and ensured that our carseat was installed correctly for our 4 year old. The Sprinter van was clean and comfortable for our party of 6. On our return trip, our driver Tom texted me before we were even off the plane, to ensure I knew where to meet him in the parking garage. Again, the Sprinter van was very clean and comfortable for us after getting off a 4.5 hour flight. The rates we paid for this private shuttle service were at least 30% below the other quotes I obtained from other shuttle companies. I'll absolutely use Capital next time I need shuttle service!

Arrival: Pushed to board 30 minutes earlier than the confirmed reservation time. There's a shortage…read moreof drivers, and many have told me they're at the end of an overtime shift so they're tired and want to leave ASAP. They use Flight Aware to monitor arrival and assume I'm immediately ready to leave. They don't factor in delays in deplaning, a bathroom stop, or the time it takes to travel from the North terminal to baggage claim before I can get to the shuttle location. Departure: Efficient and comfortable. Pickup has always been on time or a bit early, and the GPS link via text to track the van arrival for pickup is great!

Great at first, scheduled multiple pick ups with no problem. Last driver asked move up the pick up…read moretime, no problem. Then back, then got lost. Barely made it on time. Tried to schedule one last pick up over a week out. Response was, "No, we are short drivers." Disappointed

This taxi business used to be okay but now this taxi business is insanely expensive and very hard…read moreto get rides from.

This is the second time I have used Stita Taxi, and I booked a ride to Seatac again since my…read moreexperience with the company was so good. The vehicles are spotless. The driver was prompt--right on time. The driver insisted on saving me time on the meter by dropping me off to avoid the jam at curbside.

As much as we love using this company to help our guests. There was a dispatcher that I was trying…read moreto confirm the address to and at first he started off nice asking questions that I had the answer to but when I tried to confirm the address again due to it being hard to hear him at times it sounded like he had an attitude and was rushing me off the phone. This call was made at 01:06am. If you don't like your job and have no patience for others I would advise that you find a new job that doesn't involve you speaking to people if you can keep the attitude to yourself. Great drivers & company but the dispatch person I had just needs to work on their customer service. PERIOD(.)

. I had a booking confirmed to pick me up on June 27th to take me to the airport and NO ONE SHOWED…read moreUP!! I called the number and it went to message. What happened??? You cannot do that!!! I almost lost my flight!!

From the owner: SeaTac Airport Taxi is the leading provider of reliable and high-quality flat rate taxi services in…read morethe SeaTac Metro area. With a fleet of 100% green vehicles, including vans and sedans, they offer 24/7 airport transportation with no surge pricing or booking fees. Their professional and punctual drivers ensure a seamless travel experience, whether you're heading to or from Seattle-Tacoma International Airport or exploring downtown Seattle. SeaTac Airport Taxi stands out for their affordable rates, exceptional service, and convenient online booking options.

I had to get from Seattle Swedish Hospital to my home in Bainbridge Island (which involved taking…read morethe ferry across),after my stay being treated for a stroke. Farwest cab provided a driver that was personable; helpful; caring and one of the nicest driver I have ever encountered. I would like to recommend five stars for Driver #292 - Hussein. Anyone having the good fortune to get him as their driver is extremely lucky! He escorted me up to my apartment because I was still a little weak. Thank you Farwest for having a driver like Hussein. Julie Johnson Bainbridge Island, WA

This taxi service is a hit and miss. My husband and I have called in past and sometimes there is no…read moreavailability. We usually use this mode of transportation if someone needs to go to a hospital in the late hours. But it was useless and dispatchers were rude. I do not know if it changed much but I would call for taxi with caution. They are connected to the Yellow Cab too.

Uber in Seattle is... well, it's what you use because there aren't really any other options. Taxis?…read morePractically extinct. Hailing one here feels like waiting for a unicorn to trot down Pike Street. So, Uber it is. The service itself is hit-or-miss. Sometimes you get a clean car, a driver who actually knows the city, and a smooth ride. Other times you're stuck on a scenic "Seattle detour" that's just code for "the GPS lost its mind in SoDo." Traffic is brutal no matter what, so don't expect miracles--whether you're in an Uber or your own car, you'll be staring at brake lights. Pricing swings with the mood of the city. Surge pricing during a Mariners game or when it rains (so, basically every other day)? Expect your wallet to feel lighter. But compared to the ghost town of taxis, Uber at least shows up when you need it, which is really the only reason it wins by default. Uber in Seattle isn't glamorous. It's not particularly cheap, and it's not always smooth. But it exists, it functions, and it gets you where you need to go--eventually. And in a city where taxis are a relic of the past, that's about as good as it gets.

Worst drivers ever my girlfriend was cold and horrible sick and she asked the driver 6-7 times to…read moreroll up the window and you wanna know what she said, do you have a cigarette and stfu n word we will never be coming or using this again

Every time I have called them, they have been very polite and always on time when it comes to there…read morepick ups. The prices can't be beat as well, if I remember correctly it's not a running meter, but pay by zip codes you go through. From Belltown to Eastgate (Bellevue) it cost be only $30 with tip. Money well spent. The drivers were also friendly and seemed to be experienced drivers. Cars were also well maintained and clean. If Uber is to expensive, which we all know can be the case, these are the guys to call.

Driver drove us from SeaTac Airport to our hotel, about 5-6 blocks away (started then stopped the…read moremeter a block later), and upon arrival at the hotel, wanted $25 -- and refused to take a credit card for payment. When we refused to pay him cash, he acted as if he was going to drive away with our 4 suitcases and 3 pieces of carry-on luggage still in the back of his vehicle, refusing to open the trunk lid until paid. Given $25 cash, he more-or-less dumped our luggage from the back of the taxi, then told us he wanted a tip as well (no!) -- and when I asked him for a receipt, he said he'd get one. He sat down in the driver's seat, started the taxi, backed into our luggage -- nearly running us over -- and left. Unfortunately, my cellphone was in my carry-on and I couldn't get to it to photograph him or his cab ID number before he began backing up. Little driver, huge ego, terrifying driving. Totally irresponsible. Outright thievery.