Cancel

    Search

    5 Star Auto Spa

    2.7 (159 reviews)
    Open 8:00 am - 8:00 pm

    Get pricing & availability

    Response time

    4 hours

    Response rate

    100%

    Services - 5 Star Auto Spa

    Auto detailing work

    Auto fluids and filters maintenance

    Fuel system cleaning

    15 More Services

    Oil changes

    Paint and exterior protection

    Auto paint restoration

    Auto battery or electrical system repair

    Auto bug and sap removal

    Scratch removal

    Car wash

    Engine cleaning

    Headlight restoration

    Interior detailing

    Protection

    Handwashing

    Touchless wash

    Tunnel wash

    Wheel and rim detailing

    5 Star Auto Spa Photos

    You might also consider

    Recommended Reviews - 5 Star Auto Spa

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Visible area of missed wipe down
    Christian Elizabeth B.

    I went to 5 star auto spa and purchased the "mini detail" for $85 I also purchased a $80 carpet cleaning totaling $165. First off.. the carpet cleaning was good. No issues, However the interior of the vehicle was left with a tremendous amount of "skips" Mainly the dashboard that was entirely skipped. I spoke with 3 managers about this. Two of them at the location after the detailing. Only to find out that they sell the " full detailing" for the SAME PRICE as the mini when factoring in the carpet cleaning add on. The only difference is the "mini" is used to provide POOR quality to save the customer time because as I was told " some people don't want to wait 3 hours for a detailing" Mind you I waited 2 hours and 20 minutes for the mini + carpet. This service they offer is a scam undoubtedly. All the managers I spoke to didn't really have an interest in fixing the issue other than offering me to come spend an additional 3 hrs of my time that I don't have to spend so they can "re-do" it. I offered a solution which was exterior was credits of $50 to which they immediately denied which considering I have to now spend MORE of my time to clean the inside of my vehicle that I paid them to clean was MORE than fair. The last manager I spoke to even said " can you prove that the quality of work was done by sending me pictures" ( this was the day after the work ) which essentially implies I needed to prove to him before he was willing to help ( which he wasn't ) so I told him i will send you the photos but in doing so you will lose the opportunity to save a customer and it will be reflected on the review. He didn't care at all. Just said " okay thanks " I've spent over $500 at this place in the last two months and after this I will never return and will encourage others to avoid this place at all costs. No respect for customers loss of time Poor customer service Unreasonable. Edit: I've posted 5 photos but I went to look at the review and it was only showing one photo

    My daughter took her car in to get inspection. They tried to tell her it needed rotors which is absolutely farthest from the truth! Do not take your car to get inspection or any type of work. They will take advantage of you. Especially if you're young and don't know any better. They wanted $650 for rotors Took it from that shop straight to another inspection station passed with flying colors. So me being her mother asked and questioned the rotor and the inspector said there is nothing absolutely nothing wrong with them. They were trying to take advantage of an 18year

    See all

    4 months ago

    I have always found them to be trustworthy and to do exactly what they promised when servicing and making repairs to my cars

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Amber H.
    12
    110
    176

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Mark P.
    11
    13
    2

    5 years ago

    Business owner information

    Photo of Hong K.

    Hong K.

    Thanks for the great review Mark!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    70 min for regular wash - never again make this mistake. End product ok but time just too long.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lisa M.
    24
    11
    1

    6 years ago

    I have a membership to get my car cleaned outside and inside. If I ever have an issue they're more than happy to fix it.

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Hong K.

    Hong K.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Business owner information

    Photo of Hong K.

    Hong K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Business owner information

    Photo of Hong K.

    Hong K.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Hong K.

    Hong K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Hong K.

    Hong K.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    They did a great job. I got the "wheel clean" add on and I'm truly surprised and how new they look!

    Business owner information

    Photo of Hong K.

    Hong K.

    Thanks for the great review Deborah!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jim M.
    0
    19
    1

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Hong K.

    Hong K.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of E P.
    0
    1
    0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Liz B.
    0
    10
    0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 4

    Ask the Community - 5 Star Auto Spa

    Review Highlights - 5 Star Auto Spa

    They also did the headlight restoration and the cloudy glass was new looking again.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Valvoline Instant Oil Change

    Valvoline Instant Oil Change

    (22 reviews)

    Highly recommend this business! I was traveling across the country in a rental and noticed it was…read moreleaking a lot of oil. As there were no rental places open when this happened, I stopped by this service station to figure out what the issue was. A group of folks spent about 10 minutes checking it out for me and figured out it was an incorrectly installed oil filter. They were able to replace and get me back on the road quickly so I could finish my journey. Shout out to Devon for recommending that I take a video of the bad filter and for his friendly and professional attitude! Thank you all so much for helping me out!!!

    This is more of a critique of the owner and not the team. But that being said, this most event…read morevisit was not great. I go to Valvoline basically religiously for my oil changes so I'm used to their operating methods. I travel all over so this was my first trip to this location. 1. After I had my service I was told they don't accept the company coupons. I had just gotten a coupon in the mail the week prior for $25 off my oil change. They wouldn't accept it. So now I'm there with my service completed and I have to pay full price. 2. The guys took FOREVER to get us in and done (50min just waiting to pull in). I realized after I got in why, they tried to offer me NO JOKE... 5 different additional services and this was adding much more time to the flow of people who just want to pop in for a quick oil change. I get that you're trying to offer more services and all that but you're not an automotive repair shop and that's why people go through a quick oil change place like this... so you can get in and out without it being 90min ordeal. I will continue to go to Valvoline but definitely not this location

    A1 Auto Service Center

    A1 Auto Service Center

    (4 reviews)

    I just got out of a bad experience with a dishonest auto repair shop in Winchester…read more I had used A1 in the past & was happy with their service then, so I decided to go back to them to check the condition of my brakes on my 2016 VW GTI. After A1 checked the brakes out, I got a call back from Randy saying that everything looked good & no repairs were necessary! What a pleasant change from my last experience. I would highly recommend A1 Auto Service Center! I'll be using them from now on with any auto repairs I need to have done!

    We purchased a new Mistubishi Mirage in 2023. There was a fuel issue seven months into owning the…read morevehicle, and we went to A1 Auto Service Center for help. Now, I will tell you, we have patronized their establishment since we purchased the vehicle for regular maintenance, and they have always been wonderful. However, it was not until we were in real distress that the true value of this establishment shone through! Ben Shabib has been working with us from the beginning, and he is truly a Godsend. In addition to knowing my wife and I BY NAME and greeting us with professionalism and respect EVERY TIME, he PERSONALLY took an interest in the status of our repair job. Regardless of what vehicle you drive, A1 is truly one of the best service centers I have ever known. If you have car troubles, and are within three states of these guys, it is WORTH THE TOW to get your vehicle to them. I could go on, but I am worried about running out of space in this review. Thank you, A1 Auto Service Center, and WELL DONE!

    Midas

    Midas

    (5 reviews)

    My neighbor recommended this location to me based on their reliability, work ethic, price point and…read morecustomer service interaction. I needed to locate two empty oil drums. And, after calling numerous other locations with no luck and rude staff, I called Midas. Amber answered the phone, with nothing more than hospitality in her voice. I asked her about the empty oil drums, and she asked me to hold. I waited less than 20 seconds before she returned with a response. I was told they did have a couple, and was offered them free of charge. Unlike a few other places that want anywhere from $10-30 per drum. When I arrived to pick up the drums, I was greeted immediately. That was a wonderful first impression. I was asked to back up to a bay and the drums were brought out. The gentleman loaded the drums in the back of the truck for me, and wished me a good day. Now, that may not sound like much to some, but as someone who still remembers how customer service standards used to be, I appreciated the hell out of this location. They have a firm grasp on what it takes to stay in business: The customer. I will not even bother with another location for my vehicle needs. This very small interaction with the team members here told me everything I need to know about their business practices. It's absolutely absurd to me that more places don't adopt the Midas way of doing business.

    Honest technicians and manager!…read more I am a car enthusiast and have been around the block and know a service center or two. I brought my vehicle here for a third opinion because the two I received earlier at other places were polar opposites. I dont know the name of the manager at this place but he is simply awesome - knowledgeable and honest. What more can you ask for!! They fixed my issue and charged me only part of the amount because it was not fixed completely right the first time. Just sitting in the waiting area and watching the manager deal with the customers and giving them honest feedback and guidance is a testament to why this place is always so busy! Keep up the awesomeness..you have a loyal customer.

    Trinity Express Lube - In front to Trinity Tire and Auto Repair Center,  2409 Valley Ave.,Winchester, VA 22601  (http://www.TrinityAutoCenterRocks.com)

    Trinity Express Lube

    (26 reviews)

    I would feel more comfortable learning how to fix my own vehicles based on YouTube reviews than I…read morewould ever going back to this place. I was rushed for time and needing an oil change before heading out on a 6 hour road trip to pick up a horse the next day. My dad offered to take my truck somewhere for me while I was at work, and Trinity was able to fit it in. I knew the truck needed a new fuel filter in the near future which they said they could go ahead and replace, but when they tried it wouldn't fit. My dad was told "It's the right one but a different style" or something of that nature so they put the old one back in. No, what actually happened is somewhere during this visit, someone broke the cap on my fuel filter and didn't bother to say anything. Fast forward to the next day, I am in Pennsylvania hauling 7,000 pounds behind me and begin to smell diesel. My dad said they spilled a bunch messing with the filter so I didn't think much of it until the truck starts smoking and I realize I'm getting about 5 miles to the gallon. Diesel was spewing all over my engine from the broken fuel filter cap. I am very lucky the truck did not blow up on the highway. Do you have any idea how expensive it is to have a truck, steel trailer, and horse transported 3 hours home on a minutes notice? I know this is a Christian establishment so maybe they at least said a prayer for me and for that I am very thankful, but I'm pretty sure the Lord also encourages honesty and I experienced none of that. This is the same place that a while back tried charging me $500 for a new timing belt because "mine was torn". Sorry guys, that car has a timing chain, which is fully intact, and to my knowledge chains don't "tear".

    Fast! This place is like the other drive up oil change places on steroids...I barely have time to…read moresit down and my car is done. The staff is friendly and they never try to push me into extra services. That is not to say they will not tell me if they notice something, they just respect no as an answer and move on. I don't foresee taking my vehicle anywhere else for an oil change as long as this place is still in business.

    5 Star Auto Spa - carwash - Updated May 2026

    Loading...
    Loading...
    Loading...