These guys were great, they responded to my email within minutes and replied back and forth very…read morefast. Dropped off a sample same day and got the results back the next morning. Customer service and service on a whole was a 5 star.

I needed a residential house tested for asbestos because it was built in 1980 which is after the…read moreban on asbestos, but very close to the end use, so decided to have the ceiling in 3 rooms tested for asbestos. First, I call but it sounded like they didn't want to hear the specifics over the phone, so I was directed to their email site. I wrote the email explaining that it was a rental and I had to contact the tenants and setup a date and time to establish testing. They responded with 10am to noon Friday. I called by phone and spoke to a representative and they said they would make sure that it would be know that I accepted the time and that they would call me to let me know when they were coming on Friday about 30 minutes before. I when to the rental @ 10am and left a text message on their business phone that I was at the rental waiting for them-I called again at 11:30 am asking why they haven't come yet and I spoke to David, he informed me that I may not be on file. Then I was called by Cooper that I spoke too originally by phone, then email. He informed me that since I didn't answer his email with the acceptance of the Friday 10am and noon, that it was my mistake. There was no sincere apology or the acceptance that his business email, telephone or employee communications were lacking and not professional. Cooper who I have not met is basically a child running a business, he doesn't know how to stop the damage and accept the fact that all customers are right when they have a solid complaint. Just to show his childness, he hung-up on me and would not call me back, when I apologized by phone (left message). I don't want to waste money on his business and probably find that maybe his services might be in question. My rental is a business that I want to make sure that I protect my tenants. I don't really write many reviews, but customers beware of Cooper's childness.

Dan was very responsive and answered all my questions before they came out…read more Tony, who did the work, was very polite and knowledgeable. He was able to get his samples in under an hour. In the process our home was kept clean. The asbestos and mold test results we received were easy to read and we're now able to continue the work in our home. Highly recommend.

I have never needed a home inspection before I choose Hawk Environmental. Boy, am I glad I did…read more They inspected my townhouse in June 2019. I got my report in July. The report was timely, professionally written and provided additional information as needed to prevent future mold and contaminates. The report was used to do the home's repair by a third party. Once completed, the repair company provided a certification that the mold was removed. The home is now clean of all allergens.. I highly recommend Hawks' expertise, excellent service, and the care taken while they were in my home. Hawks' best qualities are: professional, expert knowledge, on time, punctual delivery, and confidential. If you need environmental assessments, this is the company to use.

Needed a mold inspection quickly this week in a rental unit. I was able to get Mo (tech) out on…read moreWednesday afternoon. He provided information, walked through the process, and set expectations for wht he would do and what I should expect. While I don't have the results back yet, the collection of the samples was relatively quick and straightforward.

Mo was an excellent inspector who took time to understand my situation, clearly explain his…read morefindings, never felt pushy for any additional testing beyond what I needed, and helped ease my concerns. He was also personable and a joy to work with in an otherwise unfortunate situation, I appreciated his empathy and experience.

We had Seattle Mold Solutions treat our current residence (preparing for sale) and our new house…read moreunder construction, both for attic mold. We're very happy with the results. We hope we never need their services in the future (!), but if we do we'd definitely use them again.

I cannot even begin to explain the level of exceptional service I received from Jonathan. He was…read morerecommended to us by our Real Estate agent Angelica Thrasher. We wanted to support small local businesses with our move, but had a tight turn around time between closing and moving out of our rental. We happened to strike gold with Jonathan! After his initial inspection, it was ultimately determined that some insulation needed to come out in order for him to do his best work. We were able to complete that in a few days and he opened up his schedule back up for us so the job could get completed before the end of the month. Amanda was also very communicative along the way in regards to the appointments, payments, and general inquiries. The pricing was very fair and not exploitive like some others may be. I would and will highly recommend Jonathan to anyone needing services.

As a realtor, I've used PNWIG's services several times, and they never disappoint! Darren and Tyler…read moreare always patient with my clients, incredibly knowledgeable, and detail-oriented. Their professionalism and thorough inspections make the process smooth and stress-free. I highly recommend them!

Inspector thoroughly explained findings each step of the way (and in layman's terms since I'm not a…read moreproperty inspection professional) Appreciated the explanations and timeliness of submitting the written report. A+!

Rigo and his team treated my home for asbestos this summer. Rigo responded almost instantly to any…read morecalls or emails, and was friendly & communicative. I have asthma and was barely able to go into our laundry room without fear - the peace of mind I now have being in our home is invaluable. 10/10 recommend :)

We had them clean up an attic, and repair a storage closet and chimney siding here at my condo…read morecomplex. They butchered the chimney work, which rotted and leaked within a year and a half, and offered to repair it. They said they were embarassed, and that they're "better than that". Well they weren't. They came back and re-sided the chimney, but didn't bother to follow the maunfacturers instructions. I emailed them three times asking them if they were going to address this, and they haven't even taken the time to reply. As the President of our Board of Directors, I'm tasked with doing my best to protect everyone's investment. One way I'll do that is by never hiring these guys again.

I hired Puget Sound Abatement to perform abatement work at my home after a tree strike, and my…read moreexperience was extremely disappointing. Three items--a partial curtain rod, crib hardware, and a stepping ladder--went missing after the period their crew had exclusive access to my home. A value of $373.96 from a $41,019.80 bill. I have timestamped photos showing these items being present before work began and during, and missing after their crew finished. Despite providing this evidence and a detailed timeline, the company repeatedly denied responsibility, suggesting the items may have been moved before their arrival, even though we had not lived in the home and no other work had occurred during that time. It makes no sense for us to lose these 3 random items as they claimed when there were much more valuable items in the impacted room. The company promised comprehensive documentation of all items handled for insurance purposes, but what I received was incomplete and inconsistent. Some photos were sent to my husband, and there was no clear record of items removed from certain rooms and where they placed each item in the kitchen. When issues were raised, the company provided shifting explanations and ultimately refused to reimburse the $373.96 replacement cost for the missing items. Additionally, I had to correct a previous billing error where I was charged for all quoted hours that were not worked. This, combined with the poor communication and lack of accountability, left me with no confidence in their professionalism or customer service. I am sharing this experience so other homeowners are aware of the risks and documentation issues. If you expect clear records and accountability, I recommend considering another company.

A person came to look at our kitchen to give us a quote for demolition. He said he would e-mail us…read morean estimate, but never did. I wrote to the company to request that the quote be e-mailed to us, but we never received the quote. If the communication is this bad when simply requesting a quote, I can only imagine how poor it would be if we had hired them.

We had an old, nasty, but well-hidden issue in part of our garage, and Restorion crew did an…read moreexcellent job remediating and repairing it. They essentially rebuilt the whole area, and the results are fantastic. They were always timely, always easy to communicate to, and remarkably tidy throughout the entire process. In fact, our garage is now surgically clean--puts us to shame. Highly recommend.

Did a great job on all fronts. Honest, did quality work, and were good communicators…read more For water restoration you sometimes can't know how well or how honest the company is until the very end. And it was amazing to see the difference between what an honest company like Restorion sends the insurance company vs a dishonest company, which is what I had to deal with a few years prior. Also very helpful to have the water mitigation people also be the restorer, otherwise so many derails can be lost between the two companies. The restorer won't know what the basement looked like beforehand and that can lead to gaps. Also for dishonest companies I think they use the two separate companies to juice their returns and to do less restoring work.