Seriously awesome people! They always take fantastic care of me, it's the only auto parts store I…read morego to. Friendly people and amazing service.

Customer service was poor. Asked the attendant Kayley for assistance with identifying the right…read moresize for my wheel's nut lock. She stated I had to take one off to measure it by comparing to others. I asked if she could check on the computer for the recommended size. She said no because, "I guarantee the information in my system is incorrect." I cannot believe O'Reilly Auto Parts would knowingly keep incorrect auto part information in their system. I want to believe Kayley just didn't want to help. But if it is true, then O'Reilly is not reliable for auto parts.

I came in well before they closed and the cashier gave me the dirtiest look and told me they were…read moreabout to close. While I waited for the parts that I needed I could feel the person's horrible attitude and it continued right through the entire interaction. I would not recommend this store and I will most definitely not be going back.

Maurice B was awesome. Friendly, professional and helped put a new battery in my car.read more

Stuck near town, overheated engine, in need of a cooling fan. Advanced website noted the part as…read more"In Stock" at this store, "Ready in 30 minutes" and "Ready to pick up," paid in full. Arrived with car barely running and prepared to install part in the parking lot, and was told, "Uh, we don't have that. We can maybe get one for you tomorrow." I insisted they find one at another Advanced, and then after another Advanced store kept them on hold for 20 minutes, "couldn't" transfer my purchase to that store and I had to pay the full amount again. If they can't do online ordering correctly, they shouldn't do it at all. And they should hire real adults to help customers, not college brats.

Bought Diehard Gold batteries a year ago from the advanced auto parts on North College which is now…read moreclosed. Batteries don't hold a charge now so took them to next available store in town and they won't honor the warranty. Diehard batteries suck and so too apparently does Advanced Auto Parts

I've visited this location several times and each time I've received excellent assistance and…read moreservice. Most recently I was there to purchase some new headlights for my car. A young man named Ethan helped me and I couldn't believe the lengths he went to assisting me. In my opinion, Ethan is an exceptional employee. His customer service and willingness to assist assures that I won't be buying auto parts from any competing businesses. Thank you Evan for an outstanding job and good luck with any future plans. I have no doubt you will be successful at whatever you pursue.

My car need an immediate battery change since I had to call the insurance twice per jump start that…read moreday! the stuff at this O'Reilly l9cation where so helpful and kind and immediately helped. Heaven were amazing! He hped to change the battery very fast in a freezing cold weather! Well done!

Had problems with my brake lights - went to O'Reilly Auto Parts first and the guys couldn't be…read morebothered and had no suggestions. Went across the street to Advanced Auto Parts and they knew immediately what the problem was, came out to my car to confirm their theory was correct, helped me select the right bulb, and changed it for me right then! So quick, efficient, and helpful!

Matt, Kyle and Jackson were very helpful and friendly. Great that They are open early at 7:30 today…read morewhen I needed a part for my trailer! They only sold me what I needed.

My warning light was illuminated on my vehicle after I had to jump start it after our deep freeze…read more I took my car to my dealership, Fort Collins Dodge Chrysler Jeep for servicing. They charged me $185 to test the batteries, which took 6 hours. Then they told me I needed new ones (my car comes with an auxiliary battery) at a cost of over $650. I wanted to check out battery prices before I committed. Interstate Batteries on Willow quoted one half the price. When I got to their shop to buy my batteries, Chris tested them in a matter of 4 minutes. He discovered I didn't need new batteries, I just need to charge them fully every once in awhile. They didn't make a sale today, but they made a life-long customer. Thanks Chris and Scott and the crew at IB for being so professional and honest.

Just stopped in to get a new battery, it was so fast and so efficient. In and out just like that…read more Big thanks to Scott for making it an enjoyable and seamless stop into the best battery shop in northern Colorado.

All parts always correct and ready for pick up. Staff is very professional and friendly.read more

Waited for them to open at 7:30am went to the door 7:32am and employees just looked at me and shook…read moreher head no. Normally try to avoid this place anyway but was reminded today why buying online from somewhere else is better still.

Your shop might be good at engine swaps, but check-engine light diagnosis is a matter of experience…read moreand knowing where to look. You charged us $700 and did not find the problem. Your mechanic was lost, spent a whole morning poking around, fishing but not catching. What is different here is that the check engine light came back on a couple hundred miles up the road. That is a sign that the battery was temporarily disconnected, which recycles the computer and turns off the warning light for a short time. You gave us the impression that you fixed the problem, but that was not the case. And then you claimed that you solved the problem. No, you did not. This letter will be posted on review sites. Your inexperience is born out by the confused write-up done by your mechanic. Michael Eaton

The people at Mr. Mechanic are wizzes at Vanagon repair. Not only that, they're honest, timely, and…read moretreat you well as a customer. Did I say honest? I've been coming here for repairs since 2021, and when I first showed up my van was an absolute mess. But no matter how obscure my problem they got it sorted for a reasonable price - and what they touch stays fixed! They don't upsell you: on my last repair I could have easily been sold a wheel bearing job and an oil pressure spring kit. But Kevin the owner found my wheel bearing just lost its grease cap, and they said I didn't need the oil pressure kit. That's rare! Take your car here. Right now!

I came in today just to get a fluid top off. The person who seemed to be in charge seemed nice at…read morefirst then got very weird very quickly. First, they tried to get me to purchase unnecessary maintenance items which I very clearly did not want/was not there for. The person who was in charge was making me feel very uncomfortable and saying comments which were inappropriate. They also work with Big O Tires next door and try to get you to do business with both places which they wanted me to do and I respectfully declined. I will not be going back to this location. If you're a female be aware!

Service was perfectly fine at the Fort Collins, College Avenue location. Unfortunately, a mistake…read morewas made and a bolt was not reinstalled properly, resulting in a damaged part. Submitted a claim using the Grease Monkey online form and received no response. Called the location and talked with the service manager who agreed to reimburse me for the part. I followed-up with an email and photos. Heard nothing. Sent a letter with receipts and have had no response, now two months after the oil change. Mistakes happen. What you do about them speaks volumes.