Seriously awesome people! They always take fantastic care of me, it's the only auto parts store I…read morego to. Friendly people and amazing service.

Customer service was poor. Asked the attendant Kayley for assistance with identifying the right…read moresize for my wheel's nut lock. She stated I had to take one off to measure it by comparing to others. I asked if she could check on the computer for the recommended size. She said no because, "I guarantee the information in my system is incorrect." I cannot believe O'Reilly Auto Parts would knowingly keep incorrect auto part information in their system. I want to believe Kayley just didn't want to help. But if it is true, then O'Reilly is not reliable for auto parts.

This place is eh. I had a dead car battery and came in, and they said they could charge it. So I…read morewaited two hours for it to charge, just for them to tell me that the charge didn't hold so I had to buy a new car battery. The guy working on my car didn't seem very confident about the battery installation and it took forever to get it out and put a new one in. He messed up my wires a little bit which is kind of concerning considering my car is only a year old.

Closed early. They had a sign on the door saying they were closing early at 8:30. I drove 30 mins…read moreeach way to get here. Such a waste of time. At least update your hours online.

My warning light was illuminated on my vehicle after I had to jump start it after our deep freeze…read more I took my car to my dealership, Fort Collins Dodge Chrysler Jeep for servicing. They charged me $185 to test the batteries, which took 6 hours. Then they told me I needed new ones (my car comes with an auxiliary battery) at a cost of over $650. I wanted to check out battery prices before I committed. Interstate Batteries on Willow quoted one half the price. When I got to their shop to buy my batteries, Chris tested them in a matter of 4 minutes. He discovered I didn't need new batteries, I just need to charge them fully every once in awhile. They didn't make a sale today, but they made a life-long customer. Thanks Chris and Scott and the crew at IB for being so professional and honest.

Just stopped in to get a new battery, it was so fast and so efficient. In and out just like that…read more Big thanks to Scott for making it an enjoyable and seamless stop into the best battery shop in northern Colorado.

I've visited this location several times and each time I've received excellent assistance and…read moreservice. Most recently I was there to purchase some new headlights for my car. A young man named Ethan helped me and I couldn't believe the lengths he went to assisting me. In my opinion, Ethan is an exceptional employee. His customer service and willingness to assist assures that I won't be buying auto parts from any competing businesses. Thank you Evan for an outstanding job and good luck with any future plans. I have no doubt you will be successful at whatever you pursue.

My car need an immediate battery change since I had to call the insurance twice per jump start that…read moreday! the stuff at this O'Reilly l9cation where so helpful and kind and immediately helped. Heaven were amazing! He hped to change the battery very fast in a freezing cold weather! Well done!

All parts always correct and ready for pick up. Staff is very professional and friendly.read more

Waited for them to open at 7:30am went to the door 7:32am and employees just looked at me and shook…read moreher head no. Normally try to avoid this place anyway but was reminded today why buying online from somewhere else is better still.

I witnessed the male driver of a Scott's Used Parts truck drive within inches of sideswiping my…read morePARKED car at a QT gas station in Firestone today 3/23/2023. I spoke to the truck's driver and he did not care about his reckless unsafe driving and walked away from me. He either did this on purpose or is careless. I spoke to the business manager by phone, he said he would talk to the driver but didn't ask me any details so I doubt he will do actually do anything about this employee. I refuse to do business with companies like this who have unsafe and uncaring employees.

I bought an engine for my Civic here just over a year ago. It arrived faster than expected and runs…read moregreat. I am very satisfied with the overall experience I had with them. Thank you very much!

Stuck near town, overheated engine, in need of a cooling fan. Advanced website noted the part as…read more"In Stock" at this store, "Ready in 30 minutes" and "Ready to pick up," paid in full. Arrived with car barely running and prepared to install part in the parking lot, and was told, "Uh, we don't have that. We can maybe get one for you tomorrow." I insisted they find one at another Advanced, and then after another Advanced store kept them on hold for 20 minutes, "couldn't" transfer my purchase to that store and I had to pay the full amount again. If they can't do online ordering correctly, they shouldn't do it at all. And they should hire real adults to help customers, not college brats.

Bought Diehard Gold batteries a year ago from the advanced auto parts on North College which is now…read moreclosed. Batteries don't hold a charge now so took them to next available store in town and they won't honor the warranty. Diehard batteries suck and so too apparently does Advanced Auto Parts

had not personally used Scott's for any of my cars. But I recommended Scott's to my son for his…read moreHonda Pilot. They were very thorough with the inspection and recommendations over the years. The repair work they did on his car was excellent. Fast forward to this August and now I have my daughter's car (Toyota Highlander) in Fort Collins and we have just completed an inspection of the car. A shout out to the service writers. Marty saw us initially Wed. at 8:00 and we realized with my appointment at a glass shop, that the inspection couldn't be completed in a timely manner. He then proceeded to work us in the next day. Brendan was the service writer that took us in for our Thurs. appointment and after inspection, explained everything that was recommended based on the mileage of the car. Being just enough of a gearhead to get me in trouble but know what is needed and what is not, I was very impressed with the quality and thoroughness of the inspection. I never felt pressured to buy any parts, products, or services. I cannot speak highly enough of the service I received. Brendan and Marty were very friendly, engaging, and professional. I also got a ride back to the place where I was staying and the driver (Kevin) was very easy to talk with. Just like an uber driver. I trust my daughter's car will be in good hands. repair order 67731

broke down on a trip and totally over charged me do not use…read moreor trust them buyer beware.................!!!!!

Had problems with my brake lights - went to O'Reilly Auto Parts first and the guys couldn't be…read morebothered and had no suggestions. Went across the street to Advanced Auto Parts and they knew immediately what the problem was, came out to my car to confirm their theory was correct, helped me select the right bulb, and changed it for me right then! So quick, efficient, and helpful!

Matt, Kyle and Jackson were very helpful and friendly. Great that They are open early at 7:30 today…read morewhen I needed a part for my trailer! They only sold me what I needed.