I came in today just to get a fluid top off. The person who seemed to be in charge seemed nice at first then got very weird very quickly. First, they tried to get me to purchase unnecessary maintenance items which I very clearly did not want/was not there for. The person who was in charge was making me feel very uncomfortable and saying comments which were inappropriate. They also work with Big O Tires next door and try to get you to do business with both places which they wanted me to do and I respectfully declined. I will not be going back to this location. If you're a female be aware! read more

Service was perfectly fine at the Fort Collins, College Avenue location. Unfortunately, a mistake was made and a bolt was not reinstalled properly, resulting in a damaged part. Submitted a claim using the Grease Monkey online form and received no response. Called the location and talked with the service manager who agreed to reimburse me for the part. I followed-up with an email and photos. Heard nothing. Sent a letter with receipts and have had no response, now two months after the oil change. Mistakes happen. What you do about them speaks volumes. read more

I went in for a Mobil 1 oil change and was shocked at the price for one thing. They tried to upsell me on an engine air filter (I had just changed it ~5,000 miles ago so while it wasn't new, it also was not that dirty. Also tried to upsell me on two oil additives for high mileage vehicles which mine is, but I usually use Mobil 1 High Mileage so I declined that also. However, it was stormy and I was leaving on a road trip the next day and didn't have a dry place to do it at home so I had them service my vehicle. They were quick and when I left, I pulled out and got to a level place, shut off the engine and let it sit for a couple of minutes and then c hecked the engine oil level. It barely came up to midway between full and low. I was so disgusted and just went home instead of going back to complain. It took a little over half a quart to bring it up to full. It was bad enough that they overcharged (total cost was over $130!) for the premium Mobil 1, but to then short me over half a quart so they could skim another couple of bucks on the deal is just unacceptable. I will never go back there again. This is the kind of thing that can poison a business and exactly why I almost always do my own oil changes. I would give them a ZERO rating if I could. read more

Daniel and Chad took great care of us. Our car is 15 years old. They suggested some inexpensive, additional services to help keep the old thing going smoothly. We've been coming to this location for 4 years and are happy with their friendly, efficient service. read more

I will not go back to this location. The guy in charge 12/31/2024 at 2:00 PM was rude and made no effort to help or suggest where to go when the latch on my hood wouldn't work and just told me to come back when I got it open. I was able to get the hood open in 10 seconds when I got home, so I went back for my SCHEDULED service (roughly 20 minutes later). The same guy came around the side of the building as I pulled up and informed me they were closed. I went to Jiffy Lube down the road, and they pleasantly took care of my truck very quickly (even though they were swamped) AND they washed my windows and filled a couple chips in the windshield at no charge. It looks like I found my new place already. BTW I am an older, gray-haired woman, so I am used to being invisible, but this guy went above and beyond in making me feel like I wasn't worth his time. Funny, my money looks just the same as everyone else's. read more

The crew working at this Greasemonkey are outstanding. They're quick, friendly, and get me in and out with no hassle. They always bring up coupon options in order to save me money and provide excellent service across the board. This is my go to oil change spot, especially when I can only go during my workday and have limited time to get my truck serviced. read more

Service was super fast and they don't try to up charge you on anything or ask about more services. Super nice guys, quick and easy

Pricing should be announced before any service takes place. $129 for a oil change and no other fluids were checked and nothing was greased. Nice people and all but every other oil change place i have been to inspects everything else. read more

Been to a few Grease monkeys throughout the state and I tell you this is the best one by far. These guys are thorough extremely nice, and most of all they care about doing the right job and not leaving you hanging with a leaky oil filter or something like that my oil filter was leaking Had a bad O-ring on it brought it in. They swapped it out no problem I've had exceptional service in this location and the guy in the pit knows what he's doing. He make sure he knows what he's doing and if he has a question he has to show you that they care about their vehicles and their customers, I would recommend this place to anybody needing a quality oil change and a reasonable time frame they get in and out quickly and they do the right job five stars, exceptional value, exceptional service, exceptional quality recommended to everyone who needs a good oil change read more

Grease Monkey - Truck they serviced - Oil Change Stations Near Me - Fort Collins, Colorado

Absolutely abhorrent I had to download Yelp due to how outraged I am. I had brought my Jeep in for an oil change last weekend, and a few days later my plastic skid shield fell off of my vehicle while I was driving and made a horrific noise as it slammed into my tire, holding on by merely ONE BOLT! The fact that the technicians could not even be bothered to fasten some bolts makes me highly skeptical that the rest of the oil change procedure was even done properly. On top of that, after reviewing my receipt I noticed that a list of things that were check as done, that most certainly were NOT done (I was in the car the whole time) An example of this is them stating the PSI for my front and rear tires were set at 35, when they never even check my tire pressure (my tires are all at 38). Overall, if you are want to entrust your vehicle to strangers, this is certainly not the place to do it. read more

The North College Ave. location is the first Grease Monkey I ever went to, to get my daughter's car ready for a trip, and we were very happy with the service, the friendly attitude, the willingness to explain things, and the results. read more

Took in my truck for a simple oil change and not only did they overfill my engine by 2 Quarts of oil but they didn't even change my oil filter. I paid $60 for a conventional oil change and they couldn't even change the filter. Don't come here for anything, you will get ripped off. read more

I had a great experience here today. Nicole was so helpful and knowledgeable! Love seeing a competent lady in what could be considered a "man's industry". I came in with a Valpak coupon for an oil change and tire rotation on my 2011 Subaru Forester...the total came to $45 which I consider very competitive. The normal price was $55. I did also opt to have the air cabin filter changed when they showed me how filthy it was. Nicole went over some other things I may want to consider in the future, including a couple services they don't even perform. This showed me that they truly want to help me care for my vehicle (which is over 100k in miles now), even if they are not necessarily profiting from it. Thanks so much, guys!! read more

I love Grease Monkey, it is where we bring all our vehicles, but this is the WORST Grease Monkey I have ever been to. Tried them 3 times, and we received horrible service every time. First, they lied about serviced they provided because they were closing in the next hour and didn't feel like serving my car. The following time, the service provider was extremely rude and tried to tell me that the most expensive service was the only service they provided. The third (and last) time we went there, they did not acknowledge our existence for over 5 minutes (even though they werent working) and was EXTREMELY rude when I engaged them. Thumbs up for Grease Monkey, but thumbs down for this location. read more

I went in to Grease Monkey at the N. College Ave. location in Fort Collins for an oil change; the service was fast and the techs were all very friendly! I was in and out in 30 mins and their checklist was very thorough! After the full synthetic oil change, they checked all other engine fluid levels, and reset the engine maintenance warning lights for me so I knew when my next oil change was due. I definitely will make them my go to shop for future services! read more

I am planning a long road trip this week and I had the best assistance to make sure my car was ready to go at this Grease Monkey location. The experience was great. Very professional, polite, and friendly. I will definitely come back! Thank you guys read more

Meh service - needed a full synthetic change, gave me two options on oil, tech couldn't tell me the difference between the two then gave me a bit of an attitude when I tried to make a decision on the zero info he wanted to provide. Service was quick and seemed like they did a fine job changing oil, but cost-wise it's cheaper to go to the actual VW dealership, even with a Grease Monkey coupon. read more

Purchased a Groupon for this location - attempted to visit twice when they did not have enough techs on to accommodate. Today was told by manager (who was not wearing a mask) "we don't do Groupon". read more

OutSTANDING customer service! So kind and helpful, and gave me a coupon for a free tire rotation!

I had a wiring issue causing my check engine to come on caused me to come in to Grease Monkey get my car scanned for an error code. Due to this wiring issue, the scanners wouldn't read an error code, but all the mechanics at Grease Monkey were extremely helpful (especially Joseph!). They topped off my fluids, no charge, and reset my system just to make sure it wasn't a fluid issue. I'll definitely return again if something else ever comes up. read more

supportive team members, always helping you and your car needs. hooked it up with a CSU student discount.

I'm one who hates the racket with car oil places and repair shops, but the top notch professionalism of James and the entire team is unmatched in my opinion in Fort Collins!! The respect and most importantly, the trust that there team gives is something that you don't see in many of these shops. They seem to really care about you, and don't try to rip you off. Wouldn't go anywhere else. read more

I have a commercial account which I called him and got approval for them to change my oil they ransacked my vehicle looking for coupons which I told them I didn't have upon arrival. I wouldn't recommend this shop. Very poor!!! read more

I really did not like my experience here. I am not familiar with cars at all and I really rely on honest people to help me and not take advantage, which may be my own downfall. I felt very taken advantage of here with the particular person I was helped by. Everyone else there was great but I ended up paying over a hundred dollars for a oil change. I asked for a regular oil change and they used special oil, flushed my system, and so on so that it cost me so much more. I felt so embarrassed and a fool. I will not return to this location. read more

The oil change was fine, it was the up-sell that made me unhappy. The manager told me my brakes were at 30% and needed replaced. He pressured me to have the service done with them after I said I'd just take it to my mechanic. I declined the service and am glad I did. After a month of worrying I finally had the chance to take it to a mechanic who said my brakes were at 80% -- they still have 20,000 miles on them! The moral: Always get a second opinion. read more

Wow, I am surprised this location has such poor reviews. I'll be honest, I'm not usually the one that does the car maintenance, so I was not even sure the procedure on pulling my car around (pretty sad, I know.. but we all have to learn sometime!) Anyways, as soon as I pulled up, I was greeted with a warm welcome and two attentive employees. They took a look at my coupon (Valpak.. look it up, I printed mine off $15 off a synthetic/diesel oil change) and told me they would take care of the rest. The waiting room was clean, had plenty of magazines, was air conditioned, had free wifi, free coffee, and a clean bathroom. While they were checking out my car an employee came in twice to tell me what they were doing and how things were looking. In the end, I was given a fair price and told that my car was in tip top shape. I was not pressured into any additional services. My coupon was taken and I was given $5 off my next visit! Will definitely be back! read more

I'm pretty displeased with their prices for the second time now. I brought my own bulb to be replaced, they replaced it in about 8 minutes and charged me $45!!! Sorry, that's a total rip off. read more

The grease monkey crew was on top of it as soon as I pulled up. They were super friendly and helped me with what I needed to get done. Definitely will be back next time. read more

I took the car in the for the first time in years because my husband was busy and we wanted the oil changed before the holiday trip. I knew that upselling services was part of the deal, so I wasn't surprised to be called out to our car to be shown a dirty air filter. I knew we could change that ourselves so I declined that service. Then the technician apologetically asked how long it had been since the last oil change and showed me the oil on the dipstick, saying it was orange because of carbon buildup and an engine flush would keep the carbon from damaging other parts of the engine. Not knowing about engine flushes but suspecting that we had gone long on the oil change, I asked how much it would cost, misunderstood the price and agreed. I was shocked to pay double what I expected at the check out, the still-apologetic technician took $10 off and I went home to look up engine flushes. A Popular Mechanics article on the web titled "Five Car Maintenance Procedures You Don't Need: Scam Watch" told me all I needed to know. Grease Monkey, the entire chain, should be ashamed of building a business model that involves selling scam services. Neither my husband, who was angry that I fell for the engine flush nonsense, nor I, will ever patronize the chain again. I do not mind being offered valid services that technicians might notice are needed, but an outright scam? Grease Monkey's business ethics need to be flushed. read more

This is the best auto shop I've ever been to. As a female college student I am used to being up-charged. This place was very honest and they even helped me find some deals that helped me save some money. They even helped me when I had a miscommunication about what I needed. They were very good people and I am very thankful I found a new place to take my car near campus! I will recommend to any of my friends! Thank you again read more

They have a new manager there as of 6 days ago and the experience was excellent. They fit me in very close to closing, were very efficient with the oil change, and even showed me the new fluid levels to confirm proper levels went back in the car. They also gave me a coupon discount proactively, without me asking for one. I highly recommend this place and will absolutely bring my car there again. A free tire rotation comes with the oil change and a bonus is they are right next door to Big O tires so I was able to get both done at the same time! read more

I am most often pleased with the service and experience at Grease Monkey locations, but unfortunately today has threatened my continued use of the chain at all. I visited the 1500 N. college location, and these guys didn't just do a poor job, they didn't do their job at all. I came in needing a typical full service oil change and very clearly needed new wipers... One didn't even have a blade on it. They also said they checked my tire pressure and fluids... Not sure if they did that either. The only thing I think they did do is make sure to tell me I need to "flush my engine" for an extra 20 bucks to "clean it out". I think if you're going to charge for a full service oil change, you had better do it. I paid 40 bucks, then noticed they hadn't changed the wipers and went back, and they just said they didn't tell me that my wipers were ok (uhh it's on the receipt...) and that it'd be another 40 to put them on. Seriously? Not even a sorry-we-missed-that discount? Now I have to doubt that all the other "checked-ok" items listed on my receipt were actually checked, and go to a third party to confirm them. I don't know a lot about cars and I rely on your service to help me maintain my vehicle, and to just attempt to up sell me on useless services while not even performing standard ones is offensive to me. read more

What a horrible experience, I wish I would have checked reviews. My car requires DEXOS specified oil, but these guys couldn't explain whether or not they had a comparable product. This should have been enough of a warning. Once the oil change was complete, they tried charging $90!!!, explaining this is customary and standard cost. I complained that it seemed unreasonable, so I was offered a one-time adjustment that brought it down to $70. I mentioned it still seemed high compared to my last oil change at the dealership, but he didn't budge. I called the dealership and confirmed my last DEXOS oil change was $50. With this information, Grease Monkey matched the $50 price. Shady! Poor business! I will never go back and feel they tried taking advantage. read more

Horrible experience!!! I will never ever go back to this location or to another grease monkey. I went in on a Friday afternoon and there was nobody there so they got me in right away. I just needed and oil and oil filter change and they told me my car needed synthetic oil because it was a Toyota. They charged me $100 to get my oil changed which is completely absurd. They took complete advantage of me and everyone should avoid this place at all costs!!!! Awful awful awful place. read more

Phenomenal service!! After being tossed around by a sister company and sent away, this Grease Monkey location was able to take me in right away and complete the service I needed. Steve the Assistant Manager went above and beyond for me. He was straight forward with everything my car needed and didn't try to sale me something I didn't need. I will be returning to this location for maintenance and referring everyone I know!! You will not be disappointed coming here! read more

Went in for a routine oil change on my 14 year old well maintained vehicle. Had a coupon, they put me in line and immediately put a later arrival in front of me for service (who also had a coupon). Pulled it in, changing the oil and tell me it needs wipers. They are 3 months old but hey whatever, I politely decline. Then they come in and say it needs a fuel filter, $65.00. I know for a fact they are $15 or so at Autozone. I decline (very polite the whole time by the way). Vehicle runs great anyway so unlikely a problem. The tech then proceeds to pull my vehicle out, and set in on the exit ramp where it sits for 20 minutes while they work on some poor saps diesel pickup. They are selling him every add in the book, probably a $500.00 service or more. Made me wait for no reason to check out, totally intentional, my read was "if you don't take adds we don't want your business". No problem, I won't come back. Newsflash: some people just want an oil change, no more. Maybe they can't afford the adds. Do you want that business? read more

Always had good service here. NEW MANAGEMENT has made a big difference. Customers are asked, not pressured into services. (Can't say that about a tire store trying to schedule shocks for my truck tho.) The guys show customers things of concern on the vehicles. Always seen mistakes taken care of quickly, and mistakes happen everywhere. Most have shirts tucked in, a couple don't, but I like seeing the professionalism of tucked shirts. Looks sloppy to me is all, doesn't affect the work. Never had a problem with them, have recommended them, and will continue to do so. They ask if I'm interested in a recommended service and explain why it's needed, and/or tell me if things can wait. If I think a price is to much, I ask about it, and never been overcharged for all they do. I hate being told what I want because I'm a woman, and thankfully these guys don't treat me like that. read more