There was maybe 3 dryers that worked and they were all taken and maybe 5 washers that worked…read moreabsolutely ridiculous why even stay open and it was not cleaned whatsoever

do not use the laundry mat. Most machine are out of order change machine takes your money and can't…read morefind the owner to get your money back

Clean and quiet. However, the place does NOT accept…read morecredit/debit cards. There are change machines but those only accept cash. Bring plenty of quarters!

Best laundromat in town, very clean. Affordable, staff pretty friendly. Lots of seating, places to…read morefold, and has little buggies to haul your laundry around. Would definitely recommend. Wells laundry is trash, way more expensive, less seating, rude staff.

No response. No return calls to answer questions about a poor cleaning service. The management is…read morepoor and this business cannot keep employees. Makes one wonder why this business cannot keep staff for longer periods?

Good Service, great product. The only Drycleaner I know of within 40 miles that does not staple the…read moretags to my cloths. Thanks!

Very clean. Attendant on site. Large capacity washers and dryers. Plenty of machines.read more

I don't go to laundromats often but this one was very Clean and well Maintained I would recommendread more

I have appliances at home; however, my husband's work jeans are heavy and take an incredibly long…read moretime to wash and dry. I'm thankful the various load capacities were capable to handle all of his work clothes in one go- it would have taken 5 cycles at home. Debt/credit options at the machines is a nice convenience. The place was clean with plenty of baskets, seating and vending machines.

Recently broke my lease and I was extremely reluctant to going to a laundromat.. I just hate them…read more They're always noisy, dusty and sketch.. But I had no choice after 2 weeks.. I picked this one because it was .6 miles away. When I walked in it felt like i walked into the Starbucks of laundromats.. into the Costco of cleanliness.. I didn't even look at the price because the place was so clean, quite and so many seats and tables. I can't wait till I have to go again

Clean facility. Staff on premises. Machines in good working and clean condition. There is even a…read morerack of clothes in the back for sale. Will go back is ever needed.

I wish I could take Laundry Queen with us on every trip. It was a lifesaver and I didn't have to…read morespend my vacation washing clothes. Prices are extremely reasonable.

Well first of all I wanted to say much more improvement ! Washing machines rinse better but then I…read moreran into a huge problem I put my clothes in the dryer and I was using it debit card and I ran my clothes for a half an hour only to pull them all out and they were soaking wet !! I was like great! So I out them. A second dryer and went to use my debit card and guess what no WiFi! It wouldn't take my card ! So then I pulled another load I had in the only to have them wet too! So you can imagine my frustration

This was the nicest laundry mat I've ever used. They have full time staff maintaining the…read morefacilities and the credit card system is great. It would be nice for f the landlord would repair the roof and ceilings to match the business.

Old machines, many "out of order". Not going back to check, plenty of other places…read more It's not worth my time or effort to see if it's been updated.

I am a reoccurring customer and I spend a lot of money at this facility for me to wash my families…read moreclothes so for me to come in today tonight and start laundry at 8 PM and put them in the dryer and come back at 9:20 in the African-American male at the counter that's usually sleep on the floor Was gone and locked all the doors and I was not able to get my blankets or sheets or underwear for my daughters school clothes for the morning it is completely unprofessional and I am highly upset because I never really have problems like this now I have to go back in the morning and hopefully that he's awake and not sleep on the floor with his blanket and I hope that my clothes are dry and not damp so I had to re-wash and dry them all over again I can't believe this

I was searching online for a fluff and fold laundry service for a short term rental…read moreproperty that I help my daughter manage, ideally one that did pick up and delivery. When I went on The Laundry Spot's website I saw that they offered this service so figured I'd give them a try. I had a few questions so I called the number listed on the home page of the website, and the woman who answered referred me to another number for the pick up and delivery service which turned out is also listed if you click on the "delivery" link. I got an answering service and left my contact info and within minutes, James the owner called back and answered my questions and walked me through the process of setting up an account so that I could do the online scheduling myself. There were 3 convenient windows of times to select from for both pick up and delivery so I scheduled pick up between 8am-11am on Tuesday and delivery during that same timeframe the next day. I got a text a minute or so prior to them arriving both times and they were both within the scheduled timeframes. Since the home was unoccupied those days, I was able to text them the temporary door code I set up remotely and allow them to pick up and drop off inside in the entry way. The laundry consisted of two full sets of bedding, several towels dish towels, etc. All came back perfectly clean and nicely folded. Online I was able to select the type of soap (or even provide my own if desired), optional softeners, and add any specific instructions such as cold water, gentle cycle etc. I am so thrilled to have found this service! Since I'm a big fan of USEFUL technology, I'm very happy that I can do all of the scheduling from my smart phone, including paying the invoice. I was initially apprehensive about providing my credit card info and wanted to be sure the info was encrypted and secure. The owner, James, patiently explained to me that he's partnered with a few different technology platforms in order to make it possible to do all of this online, so it's all very secure and tested. One thing to note: because of the way the various platforms are linked, you see different URLs when you schedule versus looking at your account versus payment, but after it's set up it's a piece of cake. And best of all, the laundry comes back beautifully clean and nicely folded without me having to do a thing (I have back problems) so this is a wonderful solution for me. And the pricing is incredibly reasonable. I highly recommend trying this laundry service and supporting a great local Austin business!

I do not like reporting this, but the new turnover of ownership is stealing. The service new…read moredigital card system used is charging 50 cents for 9 mins and the actual card reader says 25 cents for 10 mins. this has been going on for several weeks without correction. I have been going here for 3yrs sad to say with the change. I see it's only about money not about service & integrity. Thanks for the transparency. I will not be back.

Good experience, but on the pricer end of laundromats. You're telling me it's $4.50 to wash some…read moreclothes? At that rate you better hire someone to come fold them too. Dryers were a little more reasonable, but still buy me a drink before you charge me $4.50 a wash.

I guess this business recently changed hands but it's definitely not as clean as it used to be…read more A lot of the machines are not working, dust everywhere and the lady working there is VERY unfriendly. Good way to run a good business into the groung!