Once again PJ's plumbing came to my rescue when my furnace wasn't producing heat. It was a…read moreweekend, a cold, windy November day and I was desperate to have this situation resolved before we left town. John who was on emergency duty responded quickly and offered to provide a couple of portable heaters until they could get to me to remedy the situation! He predicted it might take until Monday before they could get to me because many people were needing assistance. But, he managed to send Brodie to our rescue on Sunday and we were so grateful to have heat again as well as peace of mind! This company has always provided reliable and professional service. They are communicative, responsive and they stand behind their work. Thank you to PJ's office staff, technicians and coordinators...... an exemplary business model!

I called these guys for a clogged drain months ago. They showed up and couldn't clear my drain,…read moremade a mess in my cabinets over all my dishes that I couldn't wash easily since I didn't have a kitchen drain, said that due to the age of my house, they'd probably have to rework a lot of my pipes, and he thought it'd be around 1k to do so. He told me the billing office would follow up on how much the attempt would cost. I called Williams and they were able to put me on the call list if they had an opening. They came out and were awesome, cleared my drain in about 5 minutes, then looked at my pipes and said my pipes were all newer and that the guy from PJs didn't know what he was talking about, and couldn't have known that without looking under my home. I called and talked to the front desk gal at PJs to let them know that I wouldn't need the second visit and to question my bill. No callback. A bill showed up 2 months later, so I called again, because I was overcharged on time, and I thought I should get a discount since the second plumber had no issues clearing the drain with the small snake and said I was given false information. They took another message. She did talk to the plumber to see what he said (he wasn't sure why the other guy cleared it so easily) and called me back herself, but I said I still wanted to see if there was anything I could do about my bill, so she took another message. 3-4 months later, I got a certified letter that I was sent to collections. I called them again immediately, getting someone different, and explained what had happened and that I was upset, and she took a message. I called the collections company and explained. Collections called me back and said that Brittany and Mandy at PJs called them today after they took my message and told them (collections) that if I didn't pay today, they were going to sue me for the $210 dollars I owed. I ended up settling with collections, for a discount (close to what I should have paid for the travel time to my place+ time spent there), but I'm pretty upset how this was handled. Horrible customer service for the manager to never return my calls, and to threaten me over a couple hundred dollars. All I wanted was a fair bill.

This company is simply the Best. We had had multiple problems over the past years with our furnace…read moreand the company who installed it was not able to get to the root of the problem. The owner of Gallatin River responded to our calls on the Friday after Thanksgiving. He came out right away on Saturday, to Big Sky, and got to the true root of our issue. He got our furnace working right away and will be back to fix the root cause of this ongoing problem. We will be using Gallatin River Heating and Cooling for ALL of our heating and cooling needs in the future. I Highly recommend this company. The owner actually answers emergency calls and worked to find and fix the problem.

Great experience. Rodney with Gallatin River Heating And Cooling serviced a control issue I was…read morehaving with my system and while on site diagnosed a dirty flame sensor on my furnace. Rodney was very knowledgeable about heating and air conditioning. I will be calling Gallatin River Heating And Cooling for future services.

Called up to request a quote for adding of a basic 120v outlet…read more They requested photographs and information which I provided. Didn't hear back for a week so I followed up and was quoted $2,200-$3000 for the job, which is over 10x the average rate. If they don't want the job, they should just say so instead of giving the "eff off" price.

Of course the power went off in our house at noon on a Friday. I figured out pretty quickly that…read moreour neighbor's houses were fine, so the problem had to be in my house. I called up A-1 Electrical, and James Pitsenberger picked right up. I explained my problem and he told me he would see if he had somebody available, since this was an emergency. Ten minutes later he called back and told me he was sending out Matt Odlum. Matt arrived about 15 minutes later, and figured out quickly that the problem wasn't in our house at all, but with the power coming into the house. So he called up Northwestern Energy and explained the problem to them, and got them to come to my house like, 20 minutes later. Later in the day, James called again as a follow-up, to see if everything got sorted out, or if he could do anything else for me. So if you need a reliable company that will help you quickly, I do recommend A-1 Electrical!

Sold me a bad ($600) part for my boiler. I called a week later to complain that it wasn't working…read more They lied, said it was working & charged me to replace a perfectly good pump. Both jobs cost me thousands. And the original part still doesn't work. I barely survived this past winter with no heat & I'm still fighting to get it to work. I refuse to call these scammers back & as a disabled person on fixed income I can't afford to get it fixed anywhere else. I have had no heat & no hot water for a year and a half now, with no hope in sight. I'd also like to add that the work was sloppy as it gets. They left trash all over my basement. Things like the metal plugs that need popped out & washers they just didn't use & even a loose nut that goes to who knows what. SCAMMERS.

Used my home warranty and they came out and fixed my water heater. I had a few other issues and he…read morewent above and beyond. I'll definitely use them again.

This company is wonderful he did a great job Thank you! He is always willing to come and do the…read morework or finds someone that can.

I will never have Greg's electrical work for me again. He tried to over charge me with no…read moreexplanation and refused to give me a detailed bill explaining why he was charging me $4,899.75 for a 20x22 cabin when I purchased all the materials. He has continued to be unprofessional and refuses to give an account of supposed hours or materials.

I used to use Campbell's pretty much year. I always asked for Chris, a good guy , and did great…read morework! I'm sorry to say, that Campbell's got too expensive. For the great work, I will give a 5 star. For being expensive, I can't compete with Big Sky!

communications with the office were excellent, techs were on time, did thorough boiler annual…read moreservices and kept me informed as they worked. Very reasonably priced. Will definitely use Campbell again.

It was time to get AC, it's just needed these days in Bozeman, especially being at home as much as…read morewe are now. With that, we decided it was time to upgrade our 20+ year old HVAC system (still working great, mind you). We got bids from 3 different companies (two Trane businesses and Summit). We decided to go with summit for a few reasons. Extremely competitive pricing. Friendly, honest, respectful people. Demonstration of product knowledge. No attempt to over sale, over size, or roll in unnecessary solutions for our situation. Summit fit us in and was able to get out to our place real fast. We got a quote a couple days later. We have been doing our research so had plenty of questions for them. They gave honest and timely answers. This really bolstered our confidence in them. When it came to install, they showed up on time and were really respectful of our house and the fact we have indoor cats (our kitten was super curious to see what they were doing so was constantly checking in on them). They tore out and installed our new system all in one day (between 7-8 hours). The install was extremely clean. What I was really impressed over was that they didn't just replace everything because they could. They commented on how good the previous install was and leveraged a lot of existing components. Good example of their honesty as some could just mark that as more to sell. We are beyond pleased with how this turned out and would absolutely recommend them to anyone. Their service plan is also extremely competitive for it's price. These guys are top tier and will go above and beyond to make their customers have the best experience. Check them out if you're in need of an install or an upgrade!

The team at Summit Air Heating and Cooling are great. Not only did they install the new AC unit,…read morebut they also managed to fit us in a few days earlier than their original estimates. They did not try and sell us an overpriced unit, which shows you they are an honest company. The furnace I had would not utilize a 3 ton unit which other companies tried to sell me. Good company great owners. Ron

Ray came out next day after we called for service on our furnace. He was very professional, fixed…read morethe problem. He didn't charge us for the repair, since it was a known defect of our furnace and he obtained the part from the factory and repaired it for no cost to us, even though the furnace was out of warranty (we've had this same problem occurring the third winter in a row, so the furnace itself was faulty).