This company is simply the Best. We had had multiple problems over the past years with our furnace…read moreand the company who installed it was not able to get to the root of the problem. The owner of Gallatin River responded to our calls on the Friday after Thanksgiving. He came out right away on Saturday, to Big Sky, and got to the true root of our issue. He got our furnace working right away and will be back to fix the root cause of this ongoing problem. We will be using Gallatin River Heating and Cooling for ALL of our heating and cooling needs in the future. I Highly recommend this company. The owner actually answers emergency calls and worked to find and fix the problem.

Great experience. Rodney with Gallatin River Heating And Cooling serviced a control issue I was…read morehaving with my system and while on site diagnosed a dirty flame sensor on my furnace. Rodney was very knowledgeable about heating and air conditioning. I will be calling Gallatin River Heating And Cooling for future services.

Once again PJ's plumbing came to my rescue when my furnace wasn't producing heat. It was a…read moreweekend, a cold, windy November day and I was desperate to have this situation resolved before we left town. John who was on emergency duty responded quickly and offered to provide a couple of portable heaters until they could get to me to remedy the situation! He predicted it might take until Monday before they could get to me because many people were needing assistance. But, he managed to send Brodie to our rescue on Sunday and we were so grateful to have heat again as well as peace of mind! This company has always provided reliable and professional service. They are communicative, responsive and they stand behind their work. Thank you to PJ's office staff, technicians and coordinators...... an exemplary business model!

I called these guys for a clogged drain months ago. They showed up and couldn't clear my drain,…read moremade a mess in my cabinets over all my dishes that I couldn't wash easily since I didn't have a kitchen drain, said that due to the age of my house, they'd probably have to rework a lot of my pipes, and he thought it'd be around 1k to do so. He told me the billing office would follow up on how much the attempt would cost. I called Williams and they were able to put me on the call list if they had an opening. They came out and were awesome, cleared my drain in about 5 minutes, then looked at my pipes and said my pipes were all newer and that the guy from PJs didn't know what he was talking about, and couldn't have known that without looking under my home. I called and talked to the front desk gal at PJs to let them know that I wouldn't need the second visit and to question my bill. No callback. A bill showed up 2 months later, so I called again, because I was overcharged on time, and I thought I should get a discount since the second plumber had no issues clearing the drain with the small snake and said I was given false information. They took another message. She did talk to the plumber to see what he said (he wasn't sure why the other guy cleared it so easily) and called me back herself, but I said I still wanted to see if there was anything I could do about my bill, so she took another message. 3-4 months later, I got a certified letter that I was sent to collections. I called them again immediately, getting someone different, and explained what had happened and that I was upset, and she took a message. I called the collections company and explained. Collections called me back and said that Brittany and Mandy at PJs called them today after they took my message and told them (collections) that if I didn't pay today, they were going to sue me for the $210 dollars I owed. I ended up settling with collections, for a discount (close to what I should have paid for the travel time to my place+ time spent there), but I'm pretty upset how this was handled. Horrible customer service for the manager to never return my calls, and to threaten me over a couple hundred dollars. All I wanted was a fair bill.

Service was for yearly maintenance on my home furnace. Scheduling was easy and I got an appointment…read morein a very timely manner. Tyler was courteous and on time. I have used this company for several years and they also Service my rental units.

First, it was an emergency call at 2:00am, Saturday. The service rep on call was on another job…read moreand promised a callback shortly. He called back in 10min and was at our house in 30. That was great. He was friendly and professional and had our problem figured out in maybe 10 minutes - it was the air inducer motor. He did not have that part in his truck so he promised an estimate first thing Monday morning. He kept his promise with an email and a phone call right around 8:30am. The estimate was $470 for the part, $30 for part delivery and $60 for the 2nd home visit to install (after $170 for the emergency), or about $560 now, and $730 total. I price checked another Bozeman HVAC firm and saw on the internet that one other person on Amazon claimed this price from another HVAC co. But Amazon sold that part for $85 and free shipping!! I was a bit nervous about messing with a gas appliance, but this inducer screws to the wall of the furnace with just 4 screws and 2 plug-in wires. You do not touch any furnace parts that carry gas. The how-to video lasted 5 min. I took maybe 45 min. My furnace fired right up as so many Amazon reviews noted. So if you are non-mechanical, you are getting a fair HVAC price. If you can hold a screwdriver, perhaps consider saving $480!? I did need the emergency call to tell me what was wrong and that was totally fair.

Ray came out next day after we called for service on our furnace. He was very professional, fixed…read morethe problem. He didn't charge us for the repair, since it was a known defect of our furnace and he obtained the part from the factory and repaired it for no cost to us, even though the furnace was out of warranty (we've had this same problem occurring the third winter in a row, so the furnace itself was faulty).

I have used big sky chimney in the past and came back. Not all services are the same. The big…read moredifference is what they can do. Some company's just clean. But Big Sky Chimney can diagnose problems and fix them from stove, fireplace etc. to roof/chimney. The staff are great. Pete and his wife Excell in service and information.

Charged $1300 for an inspection on my house built in 2016 by a reputable builder and claimed…read moreseveral issues. Quoted over $38,000 to rebuild. Thinking this was outrageous, I obtained a second opinion from a reputable chimney contractor who disagreed with findings. Needless to say, I cannot recommend them. Beware!!!!

Had problems with Bridger Heating and Cooling, ended up calling Elite to fix their mistakes and to…read morefix the original problem. Offered to come over on a Friday night to get my furnace running again. Fixed the problems quickly and professionally. Polite, knowledgeable, what you wish more companies were like.

Called up to request a quote for adding of a basic 120v outlet…read more They requested photographs and information which I provided. Didn't hear back for a week so I followed up and was quoted $2,200-$3000 for the job, which is over 10x the average rate. If they don't want the job, they should just say so instead of giving the "eff off" price.

Of course the power went off in our house at noon on a Friday. I figured out pretty quickly that…read moreour neighbor's houses were fine, so the problem had to be in my house. I called up A-1 Electrical, and James Pitsenberger picked right up. I explained my problem and he told me he would see if he had somebody available, since this was an emergency. Ten minutes later he called back and told me he was sending out Matt Odlum. Matt arrived about 15 minutes later, and figured out quickly that the problem wasn't in our house at all, but with the power coming into the house. So he called up Northwestern Energy and explained the problem to them, and got them to come to my house like, 20 minutes later. Later in the day, James called again as a follow-up, to see if everything got sorted out, or if he could do anything else for me. So if you need a reliable company that will help you quickly, I do recommend A-1 Electrical!

Fast, affordable, and definitely reliable. They have been doing plumbing and heating projects for…read moreme for over 20 years, both residential and commercial high end plumbing and heating installs and their work not only stands the test of time, but I've had virtually no call backs. I would definitely recommend.

Reliable Plumbing is a very prompt and professional company. Every time we have called them they…read moreare here and ready to fix whatever we need. Conner, one of their employees, is an amazing young man. He is very diligent and friendly and works very hard to get things done in a timely manner.