communications with the office were excellent, techs were on time, did thorough boiler annual services and kept me informed as they worked. Very reasonably priced. Will definitely use Campbell again. read more

Do NOT recommend!! This is not a trustworthy company. I had asked about cost before the plumber arrived and was told that we would be provided with that information before any work was done. He ended up doing the work without providing an estimate, left and sent a bill that was much more than it should have been (over $150!). I do not trust this company and never want to work with them again. read more

I am a widow who for the first time in my life had to replace my furnace. Upon the recommendation of a friend I contacted Campbells. What a fine recommendation this was. Grant, Chris and Max were professional, personable and clearly knew what they were doing. Within 4 days I had a furnace installed within 5 hours and a warm house within 1 hour. I would not hesitate to pass this recommendation forward. Oh and let me mention Kaylee in the office. She was great as well. read more

I had an A/C installed. The technician who did the install forgot to plumb the condensation line. After nearly 4 weeks of using the unit my wife and I came home to water running from our downstairs bathroom exhaust fan and dripping down the walls near that bathroom. (Our mechanical room is upstairs directly over the downstairs bathroom). EEEEEEK. I know mistakes happen, and at this point I would expect a company to make things right. Pat K. started off making things right. He would call me or answer calls when things arose. Then suddenly he decided he was done paying out for their botched install. I had to have carpet stretched upstairs in our house. My wife and spend 2 days of our time moving everything in our house to save $$$ on the stretch. While doing the stretching the flooring tech noticed water stains on the carpet backing in 3 different areas of our house. After explaining what happened to the carpet he said well that is why your carpet all of the sudden was loose and why the carpet had ridges outside of the rooms where the carpet got wet. The carpet was wet for nearly 4 weeks. Pat said he didn't feel he was responsible for this. Since I made a choice to have carpet stretched he was only covering part of the cost. The money itself is mostly irrelevant. Although I feel they are 100% responsible for that cost. The manner in which Pat conducted himself at this point was unacceptable to me. He was condescending and lectured me about how I should have handled the carpet stretch. I even brought his attitude to his attention without any response. Originally he stated if the furnace goes out in the first 2 years they would be responsible to fix that as well. I emailed him back asking if he was still standing behind his promise on the furnace. (The water from the A/C was running directly into the furnace's electrical system). I couldn't even get a response. God help me if the furnace goes out this winter. I absolutely in good conscious can NOT recommend Campbell to anyone. Absolutely crazy a company would botch an install then try to put part of the responsibility back on the customer. read more

Outstanding customer service, amazing technicians on site! Campbell's Plumbing & Heating goes above and beyond to make sure everything is done correctly. Highly recommended! read more

Our go-to plumber. Stan came over on Xmas eve when our bathroom flooded and we had family visiting. He discovered a broken flange under the toilet, had a proper replacement and had the bowl re-installed in no time. My kids were singing his praises! read more

Put a hole in a water line hanging something on my kitchen wall. Completely flooded kitchen. Called and had someone here in 10 minutes on a Sunday evening. Had it fixed in less than 15 minutes after arrival. Definitely will be my go to plumber. Wonderful service! read more

I've been using Campbell's for several years for my home and for a rental property. Their technicians are always knowledgeable and friendly! Recently we just bought a new house and they did the plumbing and heating and it all works wonderfully! They have saved us money in our rental by repairing the water heater instead of just replacing it and helped us when we were selling a property get all the minor repairs done quickly for the inspection. Mike one of the owners even came out on the 4th of July and did repairs himself when we needed him. I can't say enough how much I appreciate their service! Thanks again to all of your staff! read more

Completely unprofessional, used them because our GC did. Initial appointment went good, after that it went down hill. The next appointment was a no show, a week later they were hours late, and working next door (I had to walk over mutiple times to get them over). There must be no communication because the employees there that were suppose to come over knew nothing of it. The third time was another no show, I called that night and they told me the Head Guy would call me back...never did. I had to get a hold of him days later, he set an appointment up for a week later. The fourth time they are hours late again. I would never use them again, If you are looking for a new company DO NOT use this one. One time would have been okay, mutiple times late, mutiple calls never returned, and mutiple skipped apointments. Need I say they never apologized and never tired to make up for it. Thumbs Down read more

Had a great experience with this company called a few other companies first not even a call back, called this company at 7am answered got a appointment for early today and came out fixed my problem for $160.00 I was totally thinking i needed a new hot water heater...he fixed it and educated me in how the system worked...A++++ from the Alexander family! We will be using you from now on! read more

Campbell's Plumbing and Heating is the most professional and courteous group out there. John Durino in particular is phenomenal to work with! read more

Campbell's Plumbing has been the most incredible company to work with this year. John D exceeded all of my expectations in customer service. He has unclogged sinks and fixed the shower. He also installed our dishwasher and was so awesome about coming back into our home a few weeks later to finish the job and secure the dishwasher after the countertops were installed. I trusted him so much that I just leave the door open for him and he comes in and takes care of our family. Thank you John! read more

Our boiler went out this winter. I spent hours looking for a plumber that I wanted to complete a job valued at over $10000 (old boiler removal, pipe replacement, and new boiler installation). Through this process, I interviewed or talked on the phone with at least seven companies and individual plumbers. Campbell's was very prompt and professional on the phone. They sent a tech over to bit the job out within a few days. One benefit with Campbell's is you actually meet and talk with the individual who will do the install and not a salesman during the bid. I had to laugh when the tech (Will) said he tried to make it look like Michelangelo came in and installed the boiler. Will was also honest and explained the benefits of both a traditional cast-iron boiler versus a high efficiency unit. We elected to go cast-iron due to durability. Throughout the install, Will was professional, friendly, and clean. He worked extremely hard and I could not be more pleased with the boiler, the appearance of the piping, and the manner in which he answered all my questions and explained the new system to me. In a fast paced building market like the Gallatin Valley, all too often one hears horror stories about outrageous bids or hidden costs and contractors who simply do not seem to care about the customer. Campbell's met the original bid to the dollar and did an outstanding job with the work. They have gained a customer for life and I would recommend them to anyone who wants quality work at a fair price done by serious professionals. Thank you! read more

I have used Campbell's for both plumbing and HVAC work. They have always been professional and courteous. I am compelled to write a review after having my water heater fail. It was 5:00 PM Joe assessed the situation, replaced the water heater by 7:00 PM, he even left an air dryer in my mechanical room to dry out the floor that was soaked from the leaky water heater. I received a follow up call the next day from Joe checking in to make sure everything was working correctly. Great customer service to say the least. Highly recommended. read more