26 Nov.2024 Excellent service,Jessica called me back in less than 1/2 hr after my first report of…read moreno heat. She hoped to have a tech there in less than an hour.Jake pulled up 50 minutes after.Courteous,professional,efficient. About 2 hours later he had our 30+ y.o. Trane back on line. Will use this "Hometown " crew annually. Full kudos!!

We bought our house a year ago and had issues with the heating system. Tim came out and did a…read morethorough review of the problem and came up with a plan. Jesse and Dustin installed new thermostats, a supplemental floor vent, and fixed a few other issues. They were professional and personable. It was clear they're mission was to solve the problem in an effective and efficient manner. Their efforts resulted in our heating system running better than we could have imagined. Great work all around!

I have been working with Ambient Air Solutions for the past 3 1/2 years and in that time have…read moreutilized their services to replace/upgrade 2 furnaces and have had emergency repairs performed on my rental properties. Ambient answers their phone no matter if it is regular business hours, in the evening or if it is on a weekend, they are polite, prompt and reliable which makes my life easier from a landlord's perspective. All the best, 007

Quoted nearly $3000 for less than a day of work. Ripping people off shouldn't be tolerated.read more

Service was for yearly maintenance on my home furnace. Scheduling was easy and I got an appointment…read morein a very timely manner. Tyler was courteous and on time. I have used this company for several years and they also Service my rental units.

First, it was an emergency call at 2:00am, Saturday. The service rep on call was on another job…read moreand promised a callback shortly. He called back in 10min and was at our house in 30. That was great. He was friendly and professional and had our problem figured out in maybe 10 minutes - it was the air inducer motor. He did not have that part in his truck so he promised an estimate first thing Monday morning. He kept his promise with an email and a phone call right around 8:30am. The estimate was $470 for the part, $30 for part delivery and $60 for the 2nd home visit to install (after $170 for the emergency), or about $560 now, and $730 total. I price checked another Bozeman HVAC firm and saw on the internet that one other person on Amazon claimed this price from another HVAC co. But Amazon sold that part for $85 and free shipping!! I was a bit nervous about messing with a gas appliance, but this inducer screws to the wall of the furnace with just 4 screws and 2 plug-in wires. You do not touch any furnace parts that carry gas. The how-to video lasted 5 min. I took maybe 45 min. My furnace fired right up as so many Amazon reviews noted. So if you are non-mechanical, you are getting a fair HVAC price. If you can hold a screwdriver, perhaps consider saving $480!? I did need the emergency call to tell me what was wrong and that was totally fair.

Ty from Bob's Plumbing was out to fix a leaking toilet. While out he noted that our water valve in…read morethe crawl space was sticking/old and needed to be replaced. Ty did a great job and we continue to have great service with Bob's Plumbing....

We arrived home at 9:30pm on July 3rd to a spraying/faulty (18 yr old) gas water heater in our…read moregarage. Contacted Bob's Plumbing and within an hour Jordan was at our house doing a quick fix and then was back 3 days later to install a new water heater. The initial call was considered a holiday since eve of USA 250 birthday. Pricing was high that night, but explained prior to our committing to him coming out. The new water heater install was very thorough and pricing was very fair after doing a little research. Highly recommend Bob's Plumbing/Jordan for any plumbing needs.

Once again PJ's plumbing came to my rescue when my furnace wasn't producing heat. It was a…read moreweekend, a cold, windy November day and I was desperate to have this situation resolved before we left town. John who was on emergency duty responded quickly and offered to provide a couple of portable heaters until they could get to me to remedy the situation! He predicted it might take until Monday before they could get to me because many people were needing assistance. But, he managed to send Brodie to our rescue on Sunday and we were so grateful to have heat again as well as peace of mind! This company has always provided reliable and professional service. They are communicative, responsive and they stand behind their work. Thank you to PJ's office staff, technicians and coordinators...... an exemplary business model!

I called these guys for a clogged drain months ago. They showed up and couldn't clear my drain,…read moremade a mess in my cabinets over all my dishes that I couldn't wash easily since I didn't have a kitchen drain, said that due to the age of my house, they'd probably have to rework a lot of my pipes, and he thought it'd be around 1k to do so. He told me the billing office would follow up on how much the attempt would cost. I called Williams and they were able to put me on the call list if they had an opening. They came out and were awesome, cleared my drain in about 5 minutes, then looked at my pipes and said my pipes were all newer and that the guy from PJs didn't know what he was talking about, and couldn't have known that without looking under my home. I called and talked to the front desk gal at PJs to let them know that I wouldn't need the second visit and to question my bill. No callback. A bill showed up 2 months later, so I called again, because I was overcharged on time, and I thought I should get a discount since the second plumber had no issues clearing the drain with the small snake and said I was given false information. They took another message. She did talk to the plumber to see what he said (he wasn't sure why the other guy cleared it so easily) and called me back herself, but I said I still wanted to see if there was anything I could do about my bill, so she took another message. 3-4 months later, I got a certified letter that I was sent to collections. I called them again immediately, getting someone different, and explained what had happened and that I was upset, and she took a message. I called the collections company and explained. Collections called me back and said that Brittany and Mandy at PJs called them today after they took my message and told them (collections) that if I didn't pay today, they were going to sue me for the $210 dollars I owed. I ended up settling with collections, for a discount (close to what I should have paid for the travel time to my place+ time spent there), but I'm pretty upset how this was handled. Horrible customer service for the manager to never return my calls, and to threaten me over a couple hundred dollars. All I wanted was a fair bill.

Toilet repair. Very professional and proficient at problem-solving. Dustyn was our tech.read more

Caleb was outstanding! He arrived at my door the day I requested service on 3 separate plumbing…read moreissues. He addressed each issue with precision, efficiency, and care. He was a great communicator. I appreciated how attentive to detail he was. He's definitely an asset to the plumbing team at Williams. I highly recommend asking for Caleb.

I cant say enough good things about this company. They are fast and provide high quality products…read moreand services. I cant imagine working with anyone else

After an excellent experience this summer with our AC installation, we scheduled our annual HVAC…read moremaintenance check ahead of winter with Monarch. LUCAS came out and was wonderful to work with -- kind, professional, and clear about what to expect during the visit. He completed the work efficiently and at a fair price. He was also very respectful walking through our home, which we really appreciated. It's always a great experience with Monarch, and it gives us peace of mind knowing our system is well taken care of. Highly recommend, thanks again!

It was time to get AC, it's just needed these days in Bozeman, especially being at home as much as…read morewe are now. With that, we decided it was time to upgrade our 20+ year old HVAC system (still working great, mind you). We got bids from 3 different companies (two Trane businesses and Summit). We decided to go with summit for a few reasons. Extremely competitive pricing. Friendly, honest, respectful people. Demonstration of product knowledge. No attempt to over sale, over size, or roll in unnecessary solutions for our situation. Summit fit us in and was able to get out to our place real fast. We got a quote a couple days later. We have been doing our research so had plenty of questions for them. They gave honest and timely answers. This really bolstered our confidence in them. When it came to install, they showed up on time and were really respectful of our house and the fact we have indoor cats (our kitten was super curious to see what they were doing so was constantly checking in on them). They tore out and installed our new system all in one day (between 7-8 hours). The install was extremely clean. What I was really impressed over was that they didn't just replace everything because they could. They commented on how good the previous install was and leveraged a lot of existing components. Good example of their honesty as some could just mark that as more to sell. We are beyond pleased with how this turned out and would absolutely recommend them to anyone. Their service plan is also extremely competitive for it's price. These guys are top tier and will go above and beyond to make their customers have the best experience. Check them out if you're in need of an install or an upgrade!

The team at Summit Air Heating and Cooling are great. Not only did they install the new AC unit,…read morebut they also managed to fit us in a few days earlier than their original estimates. They did not try and sell us an overpriced unit, which shows you they are an honest company. The furnace I had would not utilize a 3 ton unit which other companies tried to sell me. Good company great owners. Ron