I took our Audi to Chad because we had to be in Minnesota in a couple of weeks and he was the only one who could get it in, right away. It didn't need anything major, but I wanted the issues it had, fixed before we hit the road. It had a shake at 60mph and above, hard starting, needed a fog light replaced, replace the cabin air filters (which I provided).
He said the alternator was causing a whole bunch of codes and needed to be replaced, and the engine mount on the driver's side was bad. Trusting he knew what he was doing, I gave the go ahead.
After a week, I asked if it was about done. After several attempts to contact him he finally replied that he was waiting for the right alternator since he had ordered the wrong one. Another week went by and I told him we needed the car back now so we could get to Minnesota. He had a wedding to go to. So, we had to rent a car to get there and back.
While in Minnesota I contacted him to see where he was on the car. He said it was finished. We got back a day early and picked up the car. None of the issues had been fixed and he charged me $1100. The cabin air filters were still sitting on the back seat; he didn't know where to order a fog light; he replaced the blower motor even after I told him not to as it was only 2 months old. I've tried to contact him again but to no avail and now he has closed his shop. We contacted the bank and they reversed the charges but we're still out the cost of the rental car. By the way, when I got home I jumped on the Internet, found the right fog light and ordered it, all within 5 minutes. Had it in my hands within 4 days.
We took the car to the Audi dealership to have Chad's work looked over and to address all of the issues he was supposed to fix. The engine mount had not been replaced. The alternator had been replaced but Audi said they couldn't figure why since they've NEVER had to replace one and they don't throw or cause codes.
If Chad Allan Guenther opens another shop, anywhere, run away as fast and as far as you can. We've discovered about a dozen other people who had the same experience. read more