I really hate to write bad reviews, I do. It's not why I have yelp. However, in some cases, I feel like you should warn people about an establishment. This is one of those times.
I wanna start off with none of this is on the server or bartender. They were super nice and helpful. This is 10000% the chefs and the owners. I ordered a sparkling wine (which isn't the bartender fault....but I do want to point out whoever chose this, chose an awfully sweet brut that more closely resembles cider beer... so if you like that, cool, I didn't, so I got a rose....all good there).
We started with crab cakes. They're actually really good, just small for 19$. I work in San Diego, CA, and that is more like a big city price rather than hogansville, Georgia. They just aren't that good to justify 19$. It's mainly breading. It's still good, just overpriced.
I ordered lobster ravioli, and my mom ordered lamb lollipops. I also got a side ceaser salad. I was informed the salad was bad and couldn't be served, so I never got it.
My lobster ravioli was good, I'd suggest that. Moving on to what's ridiculous..... my mom's lamb was medium well to well done. We were asked how she wanted it cooked.... you don't typically ask that of lamb, but she did say medium rare like it's supposed to be. She said, the chef will know what I mean. This is still assuming the chef was good.
So they come out over cooked, tough, and the waitress sees it and says yeah, that's not medium rare. So she takes it back. So it's quiet in there, and since we sat down, we could hear everything going on in the kitchen. We can hear every word from everyone who works there. Anyway, we hear the chef basically telling us off. "Well, they asked for med rare, this is medium rare! "That's med rare all day long!" He yelled. It goes on and on. So embarrassed ... I go to the front and ask for a manager. There isn't one there. It's just these young servers and the worst chefs ever. So I told her what's going on, she says she'll contact her manager. The server comes back, we're we just want to leave, but she informs us the lamb is done (the one they refired for us), so we accept.......
It comes back.... RARE. yall, look at these pictures. It's insane. So at this point, we're super annoyed and don't say anything when they ask how it was. I want to add, 3 times after they refired , someone came out to ask my mom how she wanted it cooked, we had said med rare from the beginning. They asked how she wanted it done "in the middle "...... we said.... again, medium rare. Clearly the chef doesn't know how to cook lamb and I feel like their messing with us now. Like, oh, it was overdone? Well, here's raw meat.
Were just like, whatever, we'll take it home and fix it. We just want to leave and assume they're taking care of the lamb, as any manager should. We get the bill, and it's on the bill. I go back to said girl, and she contacts her manager again (by phone because no one is there). They come back to the table and tell us, basically the owner/manager said, it's our fault. That since we had it refired, we have to pay for it because of their food costs. What?! And since we're taking it home and all we have to pay.... honestly, we wouldn't have taken it if we had known. They asked why we didn't say anything about it being rare.... but those chefs would 100% have messed with the food. We told them we were afraid of that. Sending something back a 3rd time isn't what anyone wants, we were tired of it by then.. I've been in hospitality for 25 years and have seen what chefs can do after sending stuff back, AND We were told they don't like criticism. So, we were good. Esp after hearing them yelling about us before, we weren't going to take that chance.
I told them to please tell the owners, we won't be back. We wouldn't have come back regardless, but they could have tried to make it up to us. Instead, we paid 120$ for a crappy meal and a bad experience. This is a small town, it won't take long for word to get around, and this place will end up closing due to bad management/ownership and terrible Cooks. Too bad because it's pretty and they have a nice foh staff.
Bottom line, someone should have apologized for what happened. The chefs talking badly about us so loudly... the owners should have offered an apology. The servers were embarrassed and said they were sorry, though the owners placed blame on us. Even if they didn't take any thing off our bill, an apology would have been nice. Literally anything besides saying we "need to pay for thier food cost".
If you go, I'd say grab a drink and stick to the pasta. Don't get any meat because they can't cook it. I hate to say it, but I wouldn't recommend this to anyone because I can't support people who treat their customers that way. I give this place maybe 6 months unfortunately read more