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4 Paws Pet Grooming

4.0 (8 reviews)
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3 years ago

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5 years ago

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7 years ago

Will not groom certain breeds because owner is allergic? Asked if they accept new clients and lady paused and said, "we can"

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8 years ago

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11 years ago

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9 years ago

We switched to 4 Paws a couple of years ago after trying multiple groomers. They do a great job and treat my dog very well.

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14 years ago

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11 years ago

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SoftPaws Pet Spa & Boutique - Remy's haircut

SoftPaws Pet Spa & Boutique

(29 reviews)

They did a great job washing and trimming my senior dog. There was great communication before and…read moreafter the services. Everyone was very nice and helpful.

I wish I didn't have to leave this review, but after a dismissive and frankly, quite rude phone…read morecall with the owner, Suzie, I feel compelled to share our experience. We've been customers for the past two years with multiple dogs groomed here, but this last visit was deeply disappointing. All four dogs came back with mediocre grooms. The groomer showed little regard for our reasonable requests--like leaving the eyelashes longer or keeping the face rounded and fluffy--and instead did what she wanted, regardless of what we asked. Our puppy's groom was especially disappointing. While we understand the importance of a "gentle" first experience, the result felt more like a rough draft than a professional service. The excuse--"it's his first groom, so I'll do what I can"--felt like a way to justify a lack of effort, not a thoughtful approach to care. If you're only delivering a fraction of the service, then pricing should reflect that. See the photos attached. We've had first-time puppy grooms here before here with Kyle & Lisa with no issues or excuses. Unfortunately, this experience didn't meet the standard we've come to expect. Even more disappointing was the owner's inability to receive customer feedback with professionalism or openness. A resistance to constructive criticism is not only frustrating--it's ultimately unsustainable for any service-based business.

4 Paws Pet Grooming - groomer - Updated May 2026

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