The people here are super sweet and ready to help... This place has soul... And also, every single…read morething you could possibly want for your dog or cat I don't have any other animals so I'm not sure if they accommodate those! I would recommend very highly!

This store is great and the employees are SO nice! I brought in my dog Nugget to see if they had a…read moresupplement our vet recommended, and while they didn't have the supplement they had all the love and pets and treats for Nugget, she was so so happy! The employees were really kind and responsible; they checked with me to make sure she could have some treats and double checked whether she had any allergies. Even that simple question made me feel reassured that they had Nug's best interest in mind and are wary of all the worries a dog owner might have about their dog. Nugget was eating up the attention (and treats of course) and then one of the employees took us back to help pick out a toy for Nugs! They even brought us to the sale section and handed one down to her as she ran around like a maniac. She loves her new toy so much and it has held up really well even with her being a tough chewer who loves to rip open her toys and spill their fluff everywhere. Nugget is definitely still learning how to remain some semblance of calm in public places so I really appreciated how nice and understanding the employees were during our visit. We will definitely be coming back time and time again!

Shop local, excellent customer service. Great selection of…read moretreats, dog and cat foods.

This location has greatly improved in recent months. The staff is more visible and ready to help…read morewith any questions you might have. The store is clean and signage is clear. We greatly enjoyed the changes and will continue to shop this store.

First off I would like to review the staff. They are very informative and friendly and when you…read morehave a question the staff cannot answer they make sure they find one of the employees that do. They make sure that you are taken care of. Plenty of knowledgable staff to help with anything you may need. I give the facility itself a five star rating. Everything is very neat and organized and also very clean and well kept . Like any pet store there is the smell of animals but there isn't getting around that. The location is perfect as well, right next to the gym and kohls it provides a convenient stop for pet supplies and a nice time killer when you come out of the gym.

Store says it opens at 10 Am, I get there at 10:13 to grab treats and there's a bunch of female…read moreemployees inside standing around. Go to open door and it's locked and they proceed to laugh and continue to stand there. Safe to say I won't be coming back lol

awful every time I go inside the customer service is rude and I've only been in the store two times…read morenever again Ill drive the extra few miles to go to the pet store in canal way cleaner and better customer service there live crickets die in one night there fish look like there on the verge of death every trip the store needs new management and new staffing awful please save urself the time n money

Always has an issue as to why they can't do a service even if they've done it before. They are…read morealso pretty rude as well

I was so pleased with great prices and sale items on the Hill's products. The service I received…read moreat the store today was excellent and I really appreciate that.

My experience was absolutely amazing! My Husky turned out amazing and beautiful. I'm always a…read morelittle nervous with grooming and the two grooming lady's were very nice and made me feel comfortable with leaving her there .

Every time to go to this petland I'm not allowed to see the dog I want to see. I go to look at dogs…read morethat I would want to buy. No to play with the ones I don't want

When I was trying to return a dog coat for my dog (with a receipt) because it was to big, they…read morewould not credit my purchase or give me in store credit. It was over 30 days but still no store credit. I was going to spend that money right back in their store. After making many purchases at this chain, I will never spend another dollar there. The manager was very rude and in professional as well.

Because I got 2 fish from there and brought them home and they didn't tell me till after I got the…read morefish that the marks on it are pneumonia burns and I put them in fresh water and they were dead by the end of the night and before when I was looking at the gold fish so many of them were dead or about to die!!

On par with every other pet store around, I find these places slightly pricey, they do offer…read moresupport groups, training, shot clinics and much more. I have not participated in any of these classes, but I do think that it is useful for pet owners to have to option for these services. The store is always clean and the staff is always friendly and ready to help.

This store has a nice selection of food, treats toys and supplies There's always something on sale…read morealthough regular prices are good. The staff members are helpful. The best part is that you can bring your dog with you.

I have taken my dog there 3 times now for a groom and. they do a fantastic job…read moreThe staff is all very friendly and I would highly recommend them

This was by far one of the BEST grooming experiences we (me and my Shih Tzu) have had with Petsmart…read moreGrooming Salon in years!! 1) Don't ya just love that new store smell and look! From the time you walk into this newly designed and freshly opened package of Petsmart chain store you feel very welcome. The wider reception/drop off area at the grooming salon is an awesome update and definitely provides an inviting feel to what can be a scary experience for some. There's also a price list posted on the wall and of course pics of owners with their fur babies. Very open with lots of natural light coming through the windows. Now the nitty gritty...... 2)As soon as we arrived the stylist, Jamie, came out, introduced herself and did a thorough (and I mean thorough!) assessment of my dog. Not only was she assessing her overall temperament but of course her fur to see what exactly needed to be done. I know what you're thinking, but no, everyone does NOT take the time to get to know their "client" before the chop job begins. I even shared with Jamie the bad experiences at another Petsmart and with a private groomer. Think of it this way...would you want to go to a new salon and have a stylist just start cutting or coloring your hair simply because they've "done it a million times" or would a more personable approach tailored to your specific hair texture and desired look make you feel like you were in good hands?! My Shih Tzu had some matting on her ears and Jamie went as far as to ask her awesome manager, Lauren, what she thought would be best in order to give my dog the best and cutest cut possible. We could not have gotten a better result! Thank you Jamie, Lauren, Stephanie and the rest of the Petsmart store #2774 staff for making this a great experience. We are officially back in the Petsmart grooming salon fanclub....at least at this location!

(PHOTOS ATTACHED)…read more Want to start this with saying I don't frequent this location so I don't know what they're like on a day to day basis. But, I keep fish, and the lack of basic care led me to write this review. When I went in today I took a look at their fish wall, specifically the snail section (which they are almost always out of snails and shrimp) where I saw multiple deceased snails. It was also evident that they had been left there for a while with the few other live snails since none of the soft body was left, just the shell. Which is first of all gross and secondly can be dangerous for the other snails alive in the tank. (Side note: I purchased snails from here in 2025, firstly the worker did not honor my request for larger snails only, but all three of the snails I bought were sick, and in questionable condition. Nonetheless, all three did survive) Additionally, when I looked at their comet goldfish tank (this is the goldfish tank with lots of juvenile goldfish) there were also multiple deceased fish at the bottom that the other fish were eating. These dead fish had been eaten down to the bone so they were not very obvious but that still not ideal at all seeing as you could tell they were in there for a while (I visited the store around 2:00PM at this point they'd been open for 4 hrs). The goldfish tanks also had a very strong, noticeable odor that tells me they haven't been cleaned recently. Last thing for the fish, their betta fish were actually in seemingly good condition. I didn't stay to look for that long because it's in an awkward spot right in front of the door and cash register (it's to prevent shoplifting, and so they're front and center). The cup display is well lit and only some of the cups had cloudy water. But if this display were in the back of the store I'm sure it would have been in much worse condition based on the other tanks on the wall. The customer service was nothing noteworthy. The cashier just seemed like she wanted to finish the transaction as fast as possible, which is fine even though there wasn't anyone in line behind me. Overall, this specific location was 2 stars mostly becuase the store was very clean, and they did have most of their items in stock. The main concern is the quality of life their animals have before finding their forever home. I personally would think twice though before purchasing any animal from here as I know they have had issues with animal (mostly aquatic) sickness in the past. (PHOTOS ATTACHED)