Very responsive and friendly team! They really care and go the extra mile to take care of their…read moreowners and tenants.

Gemstone property management is the best! They are attentive and professional while maintaining…read morethat small town customer service feel. Gemstone goes above and beyond, I highly recommend!

Worthless Company. Lack of communication when trying to get your deposit back. Maintenance request…read moreare joke. Stay far far away.

I think it's the only "normal" place to rent in Rexburg. There are issues here & there just like…read moreany other place but overall it's affordable housing! they allow pets & you pay 1 utility bill! the apartments are old, parking anywhere in the winter just sucks, everything is either breaking or broken & outdated. I am happy to take mediocre regular living conditions for a price I don't throw up just thinking about. Plus the rental agency staff are friendly & accommodating. The only thing I can complain about is maintenance, it can be spotty & unsatisfactory. I had mold growing in my bathroom because the fans air circulation isn't strong enough but it works so it can't be replaced. Overall, I think it's a smart price to pay!

We have just moved in here, and it is NOT a good experience. The manager Tay*** is extremely…read moredismissive as well as the maintenance team. We have been here less than a week, and everyday there is something else they are neglecting to give us, mail keys, parking pass ect. We are trying to work with them however, when we are told we are lying everytime we try get things done, it makes for a very poor experience. I understand that the management is hard work, and that people are rude to them, but we are not those people and they need to be kind to people. We are glad we are going to be here less that 3 months.

The apartment is nice but we have had SO many maintenance problems in the 6 months we've lived…read morehere. Our heater has gone out twice this winter for several weeks, our microwave has broken twice for weeks at a time before getting fixed, and we had sewage coming up through a pipe in the ground. Wouldn't recommend.

One of the most expensive byui approved apartments in rexburg. Also the rooms are all different…read moresizes in the town homes so you could get a big, medium or small room. Only stayed here because I got a contract on face book fo

This place is way too expensive for the quality that it is. Besides the $1700-$1800 per semester…read moreyou have to pay $100 for a tandem parking spot (where someone parks in front or behind you and blocks you in) or $150 for a regular spot but those aren't even guarantied. You have to be put on a waiting list. The rooms are pretty nice, but the WIFI is absolutely terrible. If you play games on computer or do any sort of online schooling this place is not for you. I've not been able to do homework in the middle of the day (when I'm free to it) and when I asked management about it they simply said 'the WiFi is fine in our office so we can't do anything about it'. Which- great. I'm glad your WiFi is great because I can't do anything. If you want good WiFi YOU have to buy another device I guess or do your homework on campus which would work if my computer was a laptop and not a PC. Overall management sucks and doesn't really listen to you, it's over priced, and the quality of life here is less then optimal. I would recommend living anywhere else.

Lived here for about 2 and a half years. Spacious for what you pay, possibly the best deal in…read moreRexburg for a 2 bedroom apartment. Management is pretty hands-off, which worked for me. Amenities are a little behind other, more pricey complexes. Not pet friendly, but numerous ESA animals. Maintenance generally was prompt and courteous. First floor does not have AC. We did not really have any issues with unfair charges, maintenance, or anything of the sort. Maybe we just got lucky? Would recommend to young college students who just need a bit more space but are on a budget.

LET ME BE CLEAR - DO NOT STAY HERE They way they interact…read morewith tenants is condescending. They've entered apartments without proper notification, continually harass the tenants about pets (which the apartment has allowed in - but then complains about them), deny tenants deposits that are due, have usurious fees associated with simple transactions, and take advantage of young couples who are just trying to get a start who don't know better. They have been intimidating and over-charge for things that are ridiculous. The units they provide to couples are often damaged - and then they threaten to charge tenants for the damage that was there before they arrived. In our case, the tenants had to do a thorough cleaning before they moved in because of how thick the dust was and how dirty the carpets were. Thank goodness they didn't have a baby yet - that would be disgusting to have the child on the floor of such a place. They constantly threaten - especially around pets. Sure, people should be responsible and pick up after their pets - but to fine financially strapped college students HUNDREDS of dollars for a dog having an accident on the lawn (regardless if they pick it up), and then providing INCENTIVES TO NARK on people (snap their picture, report them, and earn $50) is a simple Gestapo-like tactic. The people at the desk are condescending, unprofessional, and treat people as though they are stupid. And when a woman goes in? The 2 men who have been encountered have been very condescending because they are women. The list can go on. Do not let your married kids stay here.