They did a great job quoting the project. I asked for them to line item the costs which they did…read more They showed up on time and communicated well about the status of the project. Quality work at a competitive price.

Service was good, but quote originally not honored. Watch your back with these folks..read more

In early November, I contacted this company to repair my gas fireplace--my primary heat…read moresource--before winter. A technician came out, serviced the unit, and identified the issue: a faulty blower. He provided a quote for the replacement, which I approved immediately. That's when the problems began. Ten days later, I called for an update and was told the part hadn't even been ordered. Another ten days later, I was informed the part wasn't available, but they could try retrofitting a similar one. When I asked if there were other options, they said no--so I agreed. On the scheduled day, I took time off work, only to receive a call 30 minutes after they were supposed to arrive saying they could now order the correct part directly from the manufacturer--something they had previously claimed was impossible. To proceed, I had to pay in full immediately. Fast forward three months, and I still didn't have a working fireplace. For weeks, I was repeatedly told, "It should arrive next week." Finally, after expressing my frustration, I got a call at 5:00 PM saying they had located the part, expedited shipping, and could complete the repair the next day. I took another day off work. The technician arrived--but with the wrong part. Instead of tracking down the actual component, they gave him a universal one that didn't fit. They then assured me the correct part would arrive in two days. This time, my wife took the day off work. The technician showed up an hour and a half late (after I had called and reminded them we had rearranged our schedules for this), but they finally made the repair. Other issues worth noting: I was promised a callback from a manager or owner--still waiting on that. Their phone system is a mess. Every time I was placed on hold (which was often), someone else would pick up and begin a different conversation. I would explain who I was and they would say "oh, let me put you back on park." The three coldest months of winter without my primary heat source, multiple days off work, countless phone calls, and constant misinformation (what my generation would call lies). I will never use this company again.

Submitted a questionnaire to have an HVAC system installed…read more Long story short, Zane at the First Call Jewel team came and we discussed several options that would meet our needs which resulted in a purchase, with options for rebates and tax credits. Solid value for our budget. The technician (Freddy) was competent, hard working, organized, and very personable. If this is the caliber of people and face of First Call Jewel, then you will consistently be blessed with business! Thanks much!

Buyer beware. Advanced Home Services convinced me that my Furnace and AC. needed replaced. They…read morequoted me $16,183. I thought it was high but I expected to get a furnace worth what I paid. Not a GOODMAN. After they installed HVAC system I gathered all model numbers and found retail prices for system. I could have bought this exact system for $4250. Plus labor and refrigerant. Difference of $11933. Divide by 19 hour means Advanced Home Services charged me $628. hour. After many calls and emails later Advanced Home Services agreed to refund $3000. This brought the hourly wage down to $459. hour. Sorry but no HVAC installer is worth $459. hour. Bottom line Advanced Home Systems cheated me out of my hard earned money and they do not care about anybody unfortunate enough to become their customer. I will never fall victim to these PREDATORS again. They are dishonest and cheaters.

Do Not Use! Sent a kid with 2 years experience to give a quote and do some work on a shower and…read moreinstall two garbage disposals. He was not a journeyman and he was by himself. This is illegal. He quoted $ 3,000. Just to install two garbage disposals (we had the equipment) he wanted $1700. Just for labor! We said no and went with First St Plumbing. Both installed for under $200!

I could not reccomend LP propane. Buyer beware!…read more LP refused to honor the agreement I had with MOC propane whom LP had purchased. Upon selling my house MOC agreed to store my propane tank and the credit me for propane in the tank (800-900 gal) until we built our new house. When called MOC to request the tank and the propane we found MOC was now LP Propane. LP located my tank, but we were told they could not help us with propane - it was my problem. We contacted LP repeatedly seeking a fair way for both parties to resolve the problem of the propane credit. But with no success. I can only surmise LP thought we were crooks trying to cheat them out of propane. My wife was very disheartened on how she was treated. We have terminated our relationship with LP and now purchase from another company.

I have been with this outfit prior to being Lp propane for approx 20yrsand were satisfied until…read morethis year. I was put on a monitor that would automatically inform Lp when my tank was at 30%. This winter, 1st time in 20yrs, my tank called for filling and WITHOUT notification I was skipped and I completely ran out of propane. They responded at 10pm when I called but got stuck just attempting to turn into my driveway. I'm 70+ and cleared the drive the next day at 6am due to being told delivery would be 1st thing. I drove out of my driveway to Lp in Blackfoot to show it was passable and returned home. Wind was blowing and the county graded the road thus depositing snow once again in front of my drive and Lp at 11am, result stuck at entryway to my drive. Coordination within this company and equipment for this environment is lacking. Once again you have people acting like their doing me a favor instead of me paying for a service. If I had been notified of a problem I would have corrected it and I would not be out of propane