They showed up and very quickly diagnosed both plumbing projects we had. He (Wyatt) made short work…read moreof both repairs and we are in great shape again. Their pricing was also very competitive. I highly recommend Holeshot to everyone.

These guys are great! Have had them over a few times for different plumbing projects and they do a…read moregreat job for a good price. Highly recommend! Each job was done right.

4-6 weeks service lead time not going to help our needs…read more Very polite and may do good work but lead time just too great. Yes that's what I was told on the phone today when contacting your company. I do appreciate the follow up tho so I changed the rating for you.

Pea trap replaced and water filter installed (already paid for). One hour of basic, uncomplicated…read morework was bid at $1100. Was able to negotiate down to $700. Plumber stole brushed nickel soap dispenser that had been removed to install the new faucet. He brought it back after I noticed it missing. Summary- price gouging and dishonest thieves.

We hired mark to install a shade for us. Its was for a 15ft sun window. He did a great job had…read morethe job done in an hour. Very reasonably price. Very polite and professional. We will definitely use him again if we need something else done.

Mark installed a kitchen faucet for me. The guy was right on time, super communicative and very…read moreprofessional. Installed the kitchen faucet in less than 45 minutes and was done perfectly. He even charged us less than we were quoted. I would recommend him to anyone and will definitely be saving his number in my phone!

Did great on the first job which was a water softener installation. Offered him more work -- a…read moretankless water heater system. I sent him the money up-front for the equipment but he failed to show up for multiple promised appointments. Very frustrating to block out our calendar and move around other appointments for him. A waste of time waiting for him, so we cancelled the job. He promised money back for the equipment. It's been three weeks. No money refunded yet.

I called Brennon around noon on a Friday. He was in my house in less than an hour and completed…read morethe repair job in less than 15 minutes. He is a real professional who asked several questions before he came over. He was ready for the job with all the tools he needed and was very pleasant in explaining what went wrong with the equipment. He also freely gave me advice on how to prevent recurrence of the issue. I also asked to check other things with the water system in the basement and he did without a charge. He is an excellent professional and I highly recommend him for the high quality work he provides at a very reasonable price.

Another 5+ star review for Allen. He installed a new water heater for us. His work is impeccable,…read moregreat attention to detail, and professional in every way. Another 5 star reasonably priced service. Thank you so much!

The business number is disconnected today when I called on 27 December 2022, so I looked up another…read morenumber for Allen but that mailbox is full, and apparently it's a landline so I can't send a text either. I knew when I got an error message about it. So if they're not in business I wish they would take down this page so people know instead of getting a run around. but I really hope to get a hold of this plumber if they're still in business because I keep looking for a plumber in Idaho Falls who is affordable, reliable, trustworthy, responsible, and competent, for some seemingly minor but ongoing issues which I'm hoping to help address so they won't get worse, at my mom's place. I thought I'd found them somewhat accidentally with this listing, as well as other online reviews for them, and them being in business for 30 plus years is definitely comforting. I still hope I have found that seemingly elusive plumber in Allen! Regardless he sounds like a great person and I wish him and his family the best! If you see a missed call from the 208 20.... number that's me! Please call me if you can possibly help with plumbing issues. For hire of course.

I called Top Notch Heating and Plumbing here in Idaho Falls to come look at my furnace and AC. They…read morecharged me $59 to come out (which I am fine with) and then told me that it needed a starting capacitor. He plugged one in and tested it and got some improvement. He asked me if I wanted to buy the part from him for $159. That's 1700% markup. I told him I was aware that the part was only a few dollars on Amazon. I told him if he wanted to shoot straight with me I'd buy it but otherwise I would just grab one off Amazon. That was yesterday and Amazon delivered the part today for $8.99. They also told me the blower was going bad. I looked up the blower and it was $113. He quoted me $980 to install it. I don't know how labor intensive it is to install but youtube videos make it seem pretty fast and easy, but I felt like they were charging too much for parts and labor and chose to not do any further business with them. Just the $59 and they left. I left them a 1 star review and the owner called me within a few minutes and proceeded to yell at me and called me a coward. He went on to tell me to F myself and insulted my mother etc. Told me to eat a and a ton of other highly professional insults. Never in my life have I ever experienced such a nasty a$$ business. He said he would refund me too but after his episode of name calling he told me that "I won't be getting back Sh+t." If you need any work on your furnace or AC don't call Top Notch Heating and Plumbing.

Submitted a questionnaire to have an HVAC system installed…read more Long story short, Zane at the First Call Jewel team came and we discussed several options that would meet our needs which resulted in a purchase, with options for rebates and tax credits. Solid value for our budget. The technician (Freddy) was competent, hard working, organized, and very personable. If this is the caliber of people and face of First Call Jewel, then you will consistently be blessed with business! Thanks much!

In early November, I contacted this company to repair my gas fireplace--my primary heat…read moresource--before winter. A technician came out, serviced the unit, and identified the issue: a faulty blower. He provided a quote for the replacement, which I approved immediately. That's when the problems began. Ten days later, I called for an update and was told the part hadn't even been ordered. Another ten days later, I was informed the part wasn't available, but they could try retrofitting a similar one. When I asked if there were other options, they said no--so I agreed. On the scheduled day, I took time off work, only to receive a call 30 minutes after they were supposed to arrive saying they could now order the correct part directly from the manufacturer--something they had previously claimed was impossible. To proceed, I had to pay in full immediately. Fast forward three months, and I still didn't have a working fireplace. For weeks, I was repeatedly told, "It should arrive next week." Finally, after expressing my frustration, I got a call at 5:00 PM saying they had located the part, expedited shipping, and could complete the repair the next day. I took another day off work. The technician arrived--but with the wrong part. Instead of tracking down the actual component, they gave him a universal one that didn't fit. They then assured me the correct part would arrive in two days. This time, my wife took the day off work. The technician showed up an hour and a half late (after I had called and reminded them we had rearranged our schedules for this), but they finally made the repair. Other issues worth noting: I was promised a callback from a manager or owner--still waiting on that. Their phone system is a mess. Every time I was placed on hold (which was often), someone else would pick up and begin a different conversation. I would explain who I was and they would say "oh, let me put you back on park." The three coldest months of winter without my primary heat source, multiple days off work, countless phone calls, and constant misinformation (what my generation would call lies). I will never use this company again.