I called Top Notch Heating and Plumbing here in Idaho Falls to come look at my furnace and AC. They charged me $59 to come out (which I am fine with) and then told me that it needed a starting capacitor. He plugged one in and tested it and got some improvement. He asked me if I wanted to buy the part from him for $159. That's 1700% markup. I told him I was aware that the part was only a few dollars on Amazon. I told him if he wanted to shoot straight with me I'd buy it but otherwise I would just grab one off Amazon. That was yesterday and Amazon delivered the part today for $8.99. They also told me the blower was going bad. I looked up the blower and it was $113. He quoted me $980 to install it. I don't know how labor intensive it is to install but youtube videos make it seem pretty fast and easy, but I felt like they were charging too much for parts and labor and chose to not do any further business with them. Just the $59 and they left. I left them a 1 star review and the owner called me within a few minutes and proceeded to yell at me and called me a coward. He went on to tell me to F myself and insulted my mother etc. Told me to eat a and a ton of other highly professional insults.
Never in my life have I ever experienced such a nasty a$$ business. He said he would refund me too but after his episode of name calling he told me that "I won't be getting back Sh+t." If you need any work on your furnace or AC don't call Top Notch Heating and Plumbing. read more