Amazing staff. Dr. Orozco has been amazing since doing my spine fusion. The follow up and actually…read morelistening to me has been great. He doesn't push surgery or anything, he tries to see what's going on before. Highly recommended!

Dr.Orozco performed a spinal fuscion with titanium. My family received update which helped alot. I…read morewas out of pain the minute I woke up. I highly recommend him. He has a great staff also

Dr's office canceled 3 times. They are on vacation or something. They aren't reliable at all. I've…read moredone all the testing, just can't get any results!!! Looking to go somewhere else. Don't waist your time.

I really am thankful for the people at Premier Neurology. From the front office staff to the…read moredoctors, they really care about you. From the moment I walked in I was treated with respect and courtesy. The doctor made me feel comfortable and thoroughly talked through my issues. If you are ever in the need of quality care go see these people.

We took my mother to Dr Andino for the first time and was very impressed. He has great bedside…read moremanner, knowledgeable, straightforward, and polite. I hope he can help my mother but we have bloodwork and some memory tests to do to determine which type of dementia she has and how to treat it.

Horrible Care Given What a shameful experience!…read moreThis doctor was absolutely terrible to my husband today November 14 2023. He was not concerned about his health at all! And my husband sat in the room for care over an hour. You'd think maybe a quick apology for this long wait might happen. But instead the doctor was rude and didn't give a flip about my husband. We all have bad days but look for a caring doctor elsewhere please.

Girl at front desk with bull ring in her nose is extremely unprofessional and rude. I voiced my…read moreopinion about the way we were billed for my mothers testing and she started arguing with me about it. Doctor seems to be great but staff completely rediculous. They would rather make an old person with dementia walk all the way around office than to let the patients use the bathroom next to the exam room.

We made an appointment for my 17 yr old daughter and had to wait 2 months for the appointment. They…read morecalled the day before the appointment and canceled because the Doctor won't see anyone under the age of 18. We waited months for the appointment and she needs to be seen. They canceled the day before at 5pm. Will be reporting this to the state medical board.

I have been seeing Dr Sandknop for over 30 years. All the care my family and I have received from…read morehim and his practice has been excellent. He has always been there to help at some of the most difficult times. Everyone in the office is super caring and helpful. I usually get all my questions answered. The office is clean and comfortable. We rarely have to wait very long to be seen. Again I say how wonderful and caring the staff is...I am glad Dr. Sandknop is my doctor.

I have been a patient of Dr. Les Sandknop for the 40+ years since I first moved to Rockwall, Tx. He…read morehas, without fail, always been there for me, as well as any sick or injured friend or member of my family. All of those experiences were positive. Years ago, when times were much different, I recall that Dr. Sandknop volunteered to provide the required physicals for the Rockwall football team (100+ members) each summer at his own time and expense. This is the type person that you want to safeguard your family's health. Richard Depp Heath, Tx

Dec 28, 2024!! Update!! It has been 2 years following up…read morewith Dr. Al Shareef, and I still would give him million stars. Very respectful and professional. He doesn't stop checking on his patient from time to time. He does all he can to make sure his patient is improving. The whole family loves him. Thank you always for everything and happy new year from our family to yours. I would give Dr. Al-Shareef stars!! He is very professional. We have been following up with him for one of my family members. He is the only doctor in the area who discovered the problem. We have been following up with so many doctors for no good results as if we are doing nothing. Dr. Al-Shareef knew about the issue through examining each and every part and through the MRI imaging. Now, since we knew about the main issue behind all this pain, the doctor explained the procedures and the solutions. He wanted to go step by step with all the medications before we end up doing the surgery. He is very professional and caring. He was able to give extra time and efforts. He cares about his patient. After my relative went back home, the doctor called him many times to check up on him and his health and the effects of the new medications. We will definitely continue with Dr. Al-Shareef because of many reasons. The main reason is his constant care. The location of the clinic is somehow far away from our home. However, we traveled all the way there just to continue with Dr. Al-Shareef. We are beyond blessed to find you! My father was blaming himself for not finding Dr. Al-Shareef from the beginning. I will keep updating my post to update you with the results. We are now happy to figure out the reason since we have been trying to know it since 2 years ago! Thank you Dr. Al-Shareef and all the team members at the clinic! They have very beautiful culture in this place. We found a very nice treatment, unlike other places.

We had an extremely disappointing and concerning experience at this location. The doctor appeared…read moreto Google answers three separate times during our visit, right in front of us. Within the first two minutes, he made assumptions about which medications the patient was taking. Within three minutes, he labeled the patient as "depressed" without even speaking to them. He then recommended reducing medications that the patient was not even taking. Throughout the entire visit, he conducted no tests, performed no screenings, and made no meaningful effort to speak directly with the patient or properly assess their condition. When we respectfully questioned his conclusions out of genuine concern, his response was aggressive and unprofessional rather than informative or reassuring. This experience completely undermined our confidence in this provider and this location. We came seeking answers, competent medical care, and help during an already difficult and time-sensitive situation. Instead, we left feeling dismissed, misled, and as though our valuable time and money had been wasted. A medical professional should approach patients with diligence, compassion, and sound clinical judgment--not make rushed assumptions, offer recommendations based on incorrect information, and become defensive when those recommendations are questioned. Given this experience, I have serious concerns about the quality of care being provided here. I would not feel comfortable trusting this location with our medical needs again.

I've been going to Baylor since I was a child, to the same practice. I love Baylor. Baylor office "…read moreFamily Medical Center, Baylor Scott & White" The practice has moved to a larger facility on Swiss Avenue.

3.5 hours to get into a room. Blood drawn, go back to…read morewaiting room. CT scan, go back to waiting room. Took an hour to get registration paperwork! Seriously? Finally get back to a room, Nurse named Bob A. Asked what meds my wife was on and in the middle of her answering some random staff member walks in and they both walk out together. He asked how long her pains been going on, and we told him 30 mins before we got here and the full 3.5 hours we've been waiting. He laughs and says "oh that ain't long!". I have health problems, 22+ visits to the hospital in the past 2 years. Oh, and that "room", they put us in, is a freaking storage room. I will NEVER be back or recommend this awful joke of a hospital to anyone---ever!

Dr Richards is excellent! She has been my primary care doctor for several years and I am thankful…read morefor her care and guidance.

I started seeing Dr Richards 5 years ago when I moved to Rockwall/ Heath. I have had the best…read moreexperiences with Cheryl Richards, and her Staff who have always been professional, and responsive to my health issues. I appreciate the great service, and knowledgeable medical staff there. I also must mention that their office, and rooms have always been spotless clean.

Best neurologist on the planet! And I am PICKY! He loves what he does and it shows in his voice and…read morehis demeanor during an appt. There is no one quite like Dr Alshareef-he goes above and beyond for his patients.

Thank you for everything you have done for my daughter. You listen and then get to work. You are…read morethe best!

Yesterday I was in this hospital for a test. I needed an IV. I am not an easy stick. Garrett, a…read moreparamedic, managed to get the IV in. I would say Garrett deserves 10 gold stars for that! My radiology tech, LINI, was kind and caring. If you have occasion to need a radiology tech at this hospital, you won't go wrong asking for LINI!

If I could give zero stars, I'd give one--because I survived. Barely…read more Let me start by saying: I died here. Literally. Coded. Flatlined. Whatever euphemism you prefer. I was dead. And the documentation I got afterward read like someone was filing a mildly annoying IT support ticket: "CPR was initiated and ROSC was achieved." Cool. Thanks for the thrilling novel. I guess coming back from the dead just doesn't get the drama it used to. To whoever performed the CPR: I don't know if you were trying not to scuff your scrubs, but I'm wheeled out of there saying, "Whoever did the compressions didn't even crack the intercostals." That's not CPR. That's jazz hands on a corpse. The cause? I underwent a bronchoscopy while in full-blown undiagnosed adrenal crisis. Stress steroids? Nope! I was sedated and scoped like a Thanksgiving turkey. Ten minutes later? Flatline. And here's where it gets good: No neurology follow-up. None. I came back shaking like a paint mixer at a coffee convention, couldn't remember my own birthday, and the chart reads like, "Patient hemodynamically stable at the time of visit." Yeah, I was also dead during the same visit, but sure, let's call it "stable." Apparently, short-term memory loss and hands doing the Harlem Shake don't rise to the level of a neurology consult. Maybe they thought I was auditioning for "So You Think You Can Seizure." Echo? Pending. Follow-up? Also pending. Pulse? Pending Neuro? Missing in action, just like half my memories. This wasn't medicine. It was a Lazarus act with paperwork written by someone who missed the show. So what did I get for dying and being dragged back into the land of the living? No apology. No proper diagnosis. Not even a box of cigars. I had to fight to even get someone to believe I coded. I left that hospital sicker than when I entered, and I've spent months since recovering from what happened. If you're looking for a hospital that listens, diagnoses, or performs basic CPR with enough force to actually restart a heart? Look elsewhere. If you want someone to downplay a cardiac arrest like it was a mild WiFi outage, this is your spot. Came back to consciousness hoping for a cigar and a "welcome back" steak. Got dry mouth, hospital lighting, and someone saying, "You're lucky to be alive." Really? Then show it. Where's my plaque? My parade? My free pudding cup? Pro tip: if you die here, do it with low expectations. And maybe request a neurologist on standby, because apparently, coming back shaking and confused still isn't enough to get one. Would not recommend. Still alive, somehow.