Update: tried to call James Jennings multiple times and even reach out to him through social media and it appeared he has been seeing my messages, but not responding to it. This is a horrible business he is operating and if anyone was able to reach out to him, please advise him his clients are looking for their money. read more

We hired 4am property management in March 2022. After interviewing multiple companies we decided to go with this company because James Jennings said all the right things that I was looking for in a management company. However, that's all he has going for him. He is all talk and absolutely no execution. When we signed the contract with 4am properties, we advised James Jennings that we were not resigning a tenant's lease as we were going to be renovating the unit (Lease was up in June). He never gave proper notice which caused our tenant to retaliate and is now refusing to move and has stopped paying rent. We told James Jennings to start the eviction process. He claimed he filed the necessary notice only to find out later that that wasn't true. James Jennings then said we set him up and knew we would have to evict this tenant and for that reason he decided to terminate our contract because we didn't have "quality tenants" similar to another review. We also asked James Jennings to keep up with lawn maintenance, which he told us he was, but we recently found out that our tenant was doing it all along. Even though we have terminated our contract James Jennings, he is STILL collecting rent from our tenants. How is this possible you ask? He isn't canceling the automatic payment that he set up on his end. Our tenants have reached out to James Jennings and he claims he canceled it but come the 1st of the month the tenant gets charged. James Jennings owes us 3 months of rent along with security deposits. It has been 60 days since the contract has been terminated and he is refusing to answer our calls and give us the rent and deposits that are owed (over $13,000). Our new property manager has also tried stopping by at their office to try and collect the money and they have conveniently moved locations. We are now having to take legal action to get the money that is rightfully ours. James Jennings along with 4am properties (FYI it's a one man show) doesn't answer our calls or respond to our emails. Save yourself the trouble and DO NOT HIRE 4am property for any of your property management needs. read more

STAY AWAY!! I cannot emphasize this enough, James Jennings is a con man and an inept property manager. backstory: I am an out-of-state investor, when seeking a good manager 4am came up with killer reviews on Google and had a solid website so I was led to believe this was a slam dunk. James was super responsive for the first 2 months while we sourced tenants. However, once that was done it was one issue after another and he made effort to advise me on navigating these. It was literal silence week after week and not just silence but wouldn't even respond to my outreach via email/ phone/ text/ To put it plainly, I have owned this property for a year and received half of one month's distribution from him (about $800), I have covered everything else. I highly suspect he's gathering rent and pocketing it himself, why do I think this? Because for the entire year I've owned this place and been working with him he's been talking about an owners portal that landlords can access to see the accounting (his website even has a built-in prompt for this but it goes nowhere). This has yet to come to fruition, so there's no way of seeing what's going in and out. Furthermore, I now have a tenant who is refusing to move out, doing God knows what to this place because James is refusing to intervene. He will say everything you want to hear and leave you feeling like it will be okay but then shortly after go back to his same nonsense. The city of Cleveland needs to investigate and prosecute him for his continual wrongdoings to tenants and property owners. Additionally, some sort of class action should be done as well. I cannot emphasize this enough, and like other reviewers here this place is a scam. I was foolish to stick around for way too long and now I am forced to sell my property because of James's incompetence and lack of scruples. I just hope that the tenants had not destroyed the place and can recoup a fraction of what I put into it. read more

Be aware of fraud! James Jennings from 4AM was very nice and manage well my renovations and tenant placement, until mid 2022 when he started ghosting me and not paying me the rents. He owns me more than $ 10k and other investors I know are having the same issue. Run away from 4AM. read more

DO NOT USE THIS PM. Exact same experience as the other reviews. James Jennings owes me rent and the security deposit for both of my units but is completely unreachable. Does not answer his phone or respond to emails. Lacks any sense of professionalism and completely incompetent at his job. Stay away. read more

What the previous reviews have reported is EXACTLY my experience with 4am Properties and James Jennings. He says all the right things but does absolutely ZERO follow through or help. I signed a contract w 4am Prop in August 2022 with 4 properties and have yet to collect ANY rent. If he answers my text, calls or emails (which is 1 out of 20 times), it's all talk and no substance. I would STAY AWAY FROM 4AM PROPERTIES!!!!! read more

We signed up our property with him in August, we have received only one rent payment from him at the end of October. Our tenants are pissed and they keep telling them that we're not reachable, which is not true. We have fired him and are persuing legal action to get our security deposit and owned rental income. read more

4 am properties is a scam they portray to manage properties but they are taking people money. Prior to this they were selling bad houses and taking people money like fixer up homes. They had been doing this for years. Using fake names. read more

Worst Property Manager ever. We hired 4AM properties to handle our property management needs several months ago. The first month or 2 started out alright. Several months go by and they are unreachable, won't fix tenant issues. Won't respond to phone calls, voicemails, emails or anything. The owner James has made the determination that he can continue to collect his companies fees, but has chosen to completely disengage with his clients and not perform any. I wouldn't use 4AM properties if it was the only property management company in Cleveland. read more

Horrible service. I am a tenant and has been having trouble to get things taken care of. James does not answer the phone or texts. He hired crackheads to make repairs on my home that weren't fixed properly. My furnace went out and I have two children and it's been so hard getting in contact with him to get someone out here. read more

If I could give 0 stars I would. James Jennings and 4AM Properties are crooks. He managed my properties since May of this year, and I've only been paid 3 times. He has since gone MIA and will not return calls, texts or emails. He made numerous promises, including helping one of my tenants with rental assistance, only to find out that he refused to sign the paperwork and the application got dropped. James never told me this. STAY AWAY from 4AM properties. read more

I'm adding a second review as I've gathered more information. It appears there's a ring and James has aliases. One being Ziggerman. I learned from a former tenant, one who was in place prior to 4AM taking over PM, that James intimated him which forced him to move out. Every tenant James placed after had criminal records and evictions. If you have tenants who were placed by James and they're either not paying rent and/or claiming they're still paying James via auto draft, investigate them further. You can go into the counties court records and see this information for free. Additionally reach out to Cleveland's real estate division and file a formal complaint. There are several against him. I believe James and some of the tenants he placed are all in it together. Please go out and inspect your properties with police escort. Make sure to follow the law by giving the required notice. Justice will prevail! read more