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    3rdGenBlinds

    5.0 (6 reviews)
    Closed 9:00 am - 9:00 pm

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    Services - 3rdGenBlinds

    Blind installation

    Shade installation

    Window treatment installation or replacement

    3 More Services

    Motorize existing window treatment

    Window treatment removal

    Window treatment repair

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    Brandywine Blinds

    Brandywine Blinds

    (1 review)

    We were looking to replace old custom wooden blinds in our great room and called a few places…read more Several folks came out and gave us quotes, including Dave. He was on time, professional and took the time to understand my needs to make the best recommendation for a product. Initially had my heart set on those woven shades and he totally convinced me to go with an entirely different product and with good reason. Rather than trying to make a buck, he ended up saving us a bunch of money and we now have beautiful, durable and easy-functioning shades with an awesome lifetime warranty for peace of mind. The shades were ordered and shipped in a timely manner and Kim came out to install them. She was extremely nice and had all 6 shades installed in under an hour. It's been almost a year since we've had them and we are still very pleased. Highly recommend to anyone considering a blind or shade upgrade. You won't be disappointed!

    From the owner: Brandywine Blinds is a local family-owned business with a window treatment store located in…read moreDowningtown, PA. From design to measurement to installation, our comprehensive window treatment services offer plantation shutters, shades of all types, and blinds with the most reliable mechanisms and long-lasting materials, all crafted with durability in mind. At Brandywine Blinds, we deliver unparalleled expertise and personalized service with our in-house top-rated installers and design consultants. We pride ourselves on consistency and your ultimate satisfaction, which is why we never use subcontractors. Visit our window treatment store in Downingtown, PA, or call us to schedule a FREE in-person consultation. Let's discuss your project!

    Ambiance Design

    Ambiance Design

    (20 reviews)

    My experience was similar to Chester's. The appearance of great customer service at the beginning…read moreof the experience and it degraded once I started understanding the underpinnings of how the company actually works. Customer service is lacking beyond the basics. Ambiance is an order house for Hunter Douglas products and that is their cash cow (Dan, the owner, touts that). The business seems to be knitted together by a Dad owner who is mostly AWOL and a younger generation that are working their respective positions with great liberty around family schedules which the customer is expected to work with. Dan is arrogant and other employees (his adult kids) take liberties beyond a sales relationship when in a client's home. As an example, they took pictures of the installations without asking my permission. Dan marveled at the "old fashion" wall phone I have in my kitchen and made a big deal about it by taking a picture. They took blinds and roman shades off my windows and without asking removed them from my home. I wanted to donate them to charity. For some, I asked them to return them and they did. There was a sense that they were overly comfortable in my home. I work from home and scheduled installations around my meeting calendar. Often, they'd come early or flex their schedule and it become a distraction to my workday. They didn't call first, just showed up. Ambiance re-did all of my window treatments as I was upgrading after being in my home for 25+ years. I could have gone to other vendors for a Hunter Douglas product but I wanted a higher end experience with design consultation. This is a family run business. I learned quickly that my design "consultant" actually is the book keeper. Did I feel deceived? Yes! With my original installations, they went ok - minor nicks to walls and my hardwood floors and a nice gash to a mahogany chair. It took multiple trips to get extension cords for a couple of wood blinds and the right color putty for door shutters. The last putty job - some holes were filled and others were not so it was a sloppy job. These were all minor annoyances. The company doesn't schedule installations until after the product is delivered to them. This delays the e2e process even more. I had 2 products that arrived broken and that wasn't identified until the day of installation - more delays! But, for my last order and installation which were shutters on French Doors - my experience was never fully resolved and the relationship degraded. I had to cut my losses and move on with a competitor company. In my last conversation with the "designer," she was not answering my questions with accurate information I had received by actually contacting Hunter Douglas. I was trying to logically walk through the journey for the French door shutters and basically laid out how what I paid for was not what was delivered and the job was not complete after 6 months. There was one excuse after another but no resolution. She accused me of being a bully. The last absolute lie was that the shutter style ordered, which matches the rest of my house, didn't come in the cut-out modification I needed. If that was true, what's the reason I wasn't told that before I ordered it? I actually sent material to Ambiance that Hunter Douglas sent me with a write up of my shutter style and a picture with the cut-out modification. This was proof that what I ordered was available but not delivered. That's when I contacted Hunter Douglas to file a complaint and wrote this review. Enough is enough! Stay away from this company!

    This business has beautiful products. In addition their customer service is spectacular. I had a…read moreshade repaired there. They kept me updated on the progress which was appreciated. I was fortunate to have this service so close to home.

    3rdGenBlinds - blinds - Updated May 2026

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