Purchased a beautiful window covering for our back slider door in 2019. A small collar on the wand…read morebroke recently. I could not find a replacement online without buying a whole wand. Went into the show room explain the problem , The found and ordered the piece and charged me nothing. Excellent service, beautiful showroom. Looking forward to the next time we need window coverings. This is the place you want to go for sure

A great business, we stopped in and met Natalie and Reagan at their Hunter Douglas showroom. We…read morewere able to quickly decide on the blinds that we wanted for our finished basement. Their installation process was flawless. Moises and Rick even took time to explain how I should install, on my own, a blind purchased at our shore house. Their communication and timing all along the way were very smooth and they set our expectations very well. Steve N.

I found Yocum on 1210 The Big Talker not having had any previous relationship with this company…read more Frank was so helpful in accommodating my work schedule The service technician, Kinsey, came out to my home,was very professional, listened to my ideas and assisted me immensely in making my choices. A few weeks later he return and installed them. I was so thrilled when I saw the finished product. It looked better than I could have imagined. Everyone who has seen them comments on how great they look. Kinsey was the best! I would definitely recommend this company to anyone looking for blinds or shutters.

From the owner: Serving the greater Philadelphia metro for 60 years, Yocum Shutters and Blinds is your answer for…read morewindow shades, plantation shutters, and custom draperies. Offering everything from vertical blinds to mini blinds, we have the top-quality products you want at the prices you deserve!

Back in 2015 I was calling around to blinds companies and found Blinds 4 U in a ValuePak mailing…read more(pretty sure that was my source!). I had Blinds 4 U come out and price the cost of replacing several blinds, including a very large one for our sliding glass doors at our back patio. Howard V.'s quote came in decidedly lower that that of a larger, better known/advertised shop. (And he showed up right-on-time, if not a bit early, to-boot!) I hired Howard and his people did a great job of installing all my new blinds. This past week I went to open the largest blinds at my sliding glass doors when the continuous line broke. Luckily, I had kept Howard's phone number and the paperwork about our 2015 installation in a file in my office. I called him hoping he and Blinds 4 U were still in business, given how many companies closed during Covid! Happily, he took my call and has ordered the replacement line. I look forward to his coming out to fix my blinds when the part comes in, and, getting a quote to replace a set of 20+ year-old vertical blinds in my master bathroom! I'll update this review once Howard has been here. :)

Stay away. Ridiculously overpriced. Owner spent most of our appointment time talking about himself…read moreand personal life - very unprofessional and distasteful.

My experience was similar to Chester's. The appearance of great customer service at the beginning…read moreof the experience and it degraded once I started understanding the underpinnings of how the company actually works. Customer service is lacking beyond the basics. Ambiance is an order house for Hunter Douglas products and that is their cash cow (Dan, the owner, touts that). The business seems to be knitted together by a Dad owner who is mostly AWOL and a younger generation that are working their respective positions with great liberty around family schedules which the customer is expected to work with. Dan is arrogant and other employees (his adult kids) take liberties beyond a sales relationship when in a client's home. As an example, they took pictures of the installations without asking my permission. Dan marveled at the "old fashion" wall phone I have in my kitchen and made a big deal about it by taking a picture. They took blinds and roman shades off my windows and without asking removed them from my home. I wanted to donate them to charity. For some, I asked them to return them and they did. There was a sense that they were overly comfortable in my home. I work from home and scheduled installations around my meeting calendar. Often, they'd come early or flex their schedule and it become a distraction to my workday. They didn't call first, just showed up. Ambiance re-did all of my window treatments as I was upgrading after being in my home for 25+ years. I could have gone to other vendors for a Hunter Douglas product but I wanted a higher end experience with design consultation. This is a family run business. I learned quickly that my design "consultant" actually is the book keeper. Did I feel deceived? Yes! With my original installations, they went ok - minor nicks to walls and my hardwood floors and a nice gash to a mahogany chair. It took multiple trips to get extension cords for a couple of wood blinds and the right color putty for door shutters. The last putty job - some holes were filled and others were not so it was a sloppy job. These were all minor annoyances. The company doesn't schedule installations until after the product is delivered to them. This delays the e2e process even more. I had 2 products that arrived broken and that wasn't identified until the day of installation - more delays! But, for my last order and installation which were shutters on French Doors - my experience was never fully resolved and the relationship degraded. I had to cut my losses and move on with a competitor company. In my last conversation with the "designer," she was not answering my questions with accurate information I had received by actually contacting Hunter Douglas. I was trying to logically walk through the journey for the French door shutters and basically laid out how what I paid for was not what was delivered and the job was not complete after 6 months. There was one excuse after another but no resolution. She accused me of being a bully. The last absolute lie was that the shutter style ordered, which matches the rest of my house, didn't come in the cut-out modification I needed. If that was true, what's the reason I wasn't told that before I ordered it? I actually sent material to Ambiance that Hunter Douglas sent me with a write up of my shutter style and a picture with the cut-out modification. This was proof that what I ordered was available but not delivered. That's when I contacted Hunter Douglas to file a complaint and wrote this review. Enough is enough! Stay away from this company!

This business has beautiful products. In addition their customer service is spectacular. I had a…read moreshade repaired there. They kept me updated on the progress which was appreciated. I was fortunate to have this service so close to home.

Jennifer was AMAZING! I had no idea where to even start but she helped me select the best blinds…read morefor my space-it really elevated the look of my home-she was professional/kind/and really listens to my needs. she made this process fun! thank you so much for the amazing service Jennifer!

From the owner: Since its founding, we at Budget Blinds have proudly served the local community by offering high…read morequality and stylish window coverings for any occasion. Our goal is simple: to provide you with the best products and services in order to enrich your home environment. Our lavish selection of window treatments includes shutters, blinds, draperies, and shades. Regardless of the window's size or shape, you can rest assured Budget BlindS will have a customized window coverings solution ready for you. Call us today to schedule your free in-home consultation. We'll bring you the highest quality and most fashionable window coverings available today. We're looking forward to helping you beautify your home!

I have had the pleasure of being Mary's customer for over 15 years. She is a perfectionist and…read moreshows amazing attention to detail. I have had her make drapes, roman shades, custom bedspreads and shams. I have been thrilled we every delivery. I cannot begin to recommend someone more highly. She delivers on time and fulfills her commitments.

From the owner: Mary Buckwalter Custom Interiors is a custom drapery workroom, design studio, and installation…read morecompany specializing in residential and commercial window treatments. We work closely with interior design firms, decorators and home owners to deliver high quality professional service. We measure, fabricate and install with our in-house experienced staff and installation team. Call us for all your decorating needs.

"We couldn't be happier with our new shutters! The quality is outstanding, the completely…read moretransformed the look of our home, and the craftsmanship is second to none. The owners were an absolute pleasure to work with--professional, friendly and truly committed to making sure everything was perfect. highly recommend!"

Excellent execution, fair pricing, a pleasure to do business with. I highly recommend them for your…read morecustom window shutters.

Doris and Charlie are great to work with. Our Vertiglide shade was exactly what our room needed…read more The installer was on time, professional, courteous, efficient, and an asset to Window Concepts. Doris had great design ideas, for our home beyond windows and glass doors. I highly recommend Window Concepts for all of your window and glass door needs.

Charlie made the process of selecting and installing plantation shutters so easy! They made custom…read moreshutters, fit to our unique window sizes. The installer, I believe his name was Josh, was awesome.. clean, fast and courteous. They even touched up paint! We had new trim installed so our shutters would fit consistently on all windows. Overall a GREAT experience.. we will definitely be using Window Concepts again for future projects!