Put in an online request for support on Monday night for my Samsung dryer making a rattling noise…read more Had appointment availability within 48 hours. Our service technician Nicholas was thoughtful, communicative, talked through best practices, and the range of their offerings. I also appreciate the text and image so you know who is showing up at your house. Pricing was not nearly as expensive as I thought it might be which was an added bonus! Amazing experience, amazing services, and amazing tech Nicholas! Will absolutely use Mr. Appliance Service again!

Absolute incompetence. "Repaired" refrigerator Monday. $500. It is Tuesday and the "repair" is…read morenot fixed. DO NOT RECOMMEND. AVOID. SCAMMERS.

Pro: the problem was fixed Cons: showed up 3 hours early…read moreand was very rude saying he'd been calling and nobody answered. Drove 35 minutes so we better be home! Was rude several other times saying the lighting in the kitchen was bad and another time asked him about problem and he said I'd be fixing that if that were the problem I would not use them again just because of the technicians rudeness.

Derek was very prompt in returning my call and servicing my LG refrigerator. He was able to locate…read morethe problem, fix it with the part he had in his truck, no waiting on a part. His price was fair and I would recommend.

I had an extended warranty repair. Noell, in the office, worked with to coordinate repairs…read more Excellent communication. Justin was my repair technician. ABSOLUTELY FANTASTIC! He & I are ex-military, so we understood each other. Justin was prompt with his arrival, he was frank with his assessment and did not sugar coat the problem, but most satisfying was his efficient and thorough repairs. Being a former Sears appliance sales person 20 years ago, I learned to purchase an extended warranty. I learned first hand that people are shocked at the cost of the parts. People expect appliance repairs to be cheap, they often are not. Often parts are sold as a kit, and a kit can contain many parts and often you only need 1 part, but you must purchase the kit. That's just the way things are. Lake Country Appliance Repair will be my first call with any future business. and I HIGHLY recommend Lake Country Appliance Repair!

worst experience possible! The owner is absolutely rude and unprofessional. He came and opened up…read morethe whole appliance and then said it could not be fixed. Then I asked home to at least put it back together the way it was and he said that would be additional $ 95 . He charged me $157 for coming and wrangling my appliance. If you can't fix it at least leave it the way it was. Service charge does include putting the parts back together for your information Mr. Dean ! Horrible company . Do not hire!

Did a great job. Highly recommend for all your appliance repairs. Was on time and a reasonable priceread more

Advantage appliance serviced my refrigerator when the ice maker stopped working, fixed a stopped up…read moredishwasher and replaced the heating element. The microwave door springs broke, and those got repaired. Additionally, the microwave was made so that to replace a burnt out light, the entire unit had to be removed from the wall, which was handled with care and professionalism. It's saved me so much money on not having to replace appliances by repairing them instead. You can't go wrong with Advantage Appliance.

It went great. They came out looked at my washer and tested it. Sadly I had to buy a new one. The…read morerepair guy was very patient, respectful and answered all my questions.

Brandon gave me a heads up that he was able to arrive quite early if that worked for me. Friendly…read moreand informative, he asked several questions, turned on the washer, did some online checking to verify the issues, and declared the patient near death. Though I wanted better news, Brandon explained the issues thoroughly and offer helpful suggestions about brands that might serve me better than the 10 years I got out of this Maytag. His suggestions were later born out by Consumers Reports reviews. I should add that scheduling was a breeze because the business line is answered by a knowledgeable and friendly person committed to service. (I know it sounds like I'm a relative or something, but I'm not. They're just that good.)

Shawn operates from a place of integrity. His prices are fair, his work outstanding, and he is…read moreprompt. He has serviced my range, range hood, dishwasher, washer and dryer, garbage disposal, and even helped me figure out my refrigerator! I recommend OTS Appliance Service without hesitation.

From the owner: Shawn has worked in appliance repair since 2006. He is a 2nd-generation appliance repairman…read moreoffering tremendous skill. He began his career in appliance installation and has mastered the craft to include all brands and types over the years. As the owner of OTS Appliance Services, you can count on Shawn and his team to provide you with exceptional service at competitive rates. Our company provides comprehensive service and installation for all major brands including Wolf, Sub-Zero, and Asko. We're a locally-owned company that's ready to help when needed. With extended weekday hours, experienced technicians, and certified professionals, you can have peace of mind when you call us. We can help you with any appliance repair or service. We take pride in our work. That's why we offer outstanding service to each customer. We offer a unique selection of services and products and a service guarantee on our work. When it comes to installing new appliances, don't trust just anyone to the process. Hire a professional with ample experience and dedication to providing top-notch workmanship. We handle most appliance installations. We can help you to get your new appliances in place as quickly as necessary. With our extensive training, you can be confident that you are hiring the right team to properly install your new system. Whether your appliance stopped working while you were using it, or it's making a strange noise, give our team a call...

Great service We called for a leaking freezer , Michell took the call and dispatched it to Joe, The…read morenicest guy ever he took everything apart till he got down to the cause of the leak. Repaired what was wrong put everything back together works Great, Price was fair . would recommend, will use again if need be

I want to say that A and L Repair are fantastic. they spent SO much time helping me on the phone…read moreanswering questions about what codes mean on my washer and what parts are worth repairing or replacing. I decided to buy a new washer after all but I definitely would refer everyone to use them TERRI E

Our washer was howling during the spin cycle. During their multiple visits (to try other parts…read morebefore finding the culprit), they were transparent about their troubleshooting and explained the steps they were taking. I learned a lot about how to clean my dryer and vent thoroughly, through chatting with Furkan during his first visit! They are not stingy with knowledge or recommendations; it's wonderful to have honest, local appliance repair professionals who don't talk down to you, but actually educate. The cousins determined that it was going to be a $500 transmission/gearcase repair; they recommended a new washer because of the wear on the other parts inside, over paying for an expensive and likely short-lived fix. We decided to go that route. We're having them come back to clean the coils of our refrigerator next week. I could NOT recommend them more highly!

On time, professional, good job! Worked to save me money but I opted for a more costly, proactive…read moreroute. No pressure from them. Recommend!

Todd simply knows his stuff and is extremely fair on his pricing. Very personable and a pleasure to…read moredo business with. Anyone looking for appliance repair in the Lake Country area this is the guy!

Got signed certified proof of delivery back indicating receipt of request of information for class…read moreaction lawsuit against Whirlpool - no one called. Called the number listed here for this business and left message. Owner "Sam" called back and indicated that he is new owner, has different address than listed here and never got letter. (Still using this phone number.) He stated that he would check into past records to see what he could find. Three weeks later.........no response from Sam. FYI - beware! Seems a little sketchy, shady!

I spoke with the owner regarding a problem with a 10 year old fr door refrigerator. I had some…read moreideas on the problem and he easily could have recommended a service call. Instead, he gave me a couple of small things to check and said that it wouldn't be worth the repair if those didn't help. In this case the suggestion worked and I am cooling again! My new go-to for and appliance repair for sure!